The company lacked leadership
Sales Representative (Former Employee) – Burnsville, MN – October 9, 2018
Frontier Communications paid it's employees an above average wage, but they treated their employees in a wrongful way. Weekly, we would get emails about how we need to strive to get better, even though we were beating the other 7 Frontier call centers in sales every month. Everyday employees would get sales emails stating, "If we don't do better, then maybe this isn't the job for you." A very demotivating company to work for in the end.