My typical work day at Frontier
Technical Support Manager (Former Employee) – Rochester, NY – January 8, 2019
My typical day starts as I get up early and try to get to work at least 25 minutes before the ‘start time’. In this way, I can avoid any delays due to traffic jams and can still be on time for work. Then, I sit down and plan the day. I jot down what all plans I have to complete and prioritize them depending on their urgency and importance. I check my voice mails and emails and the calendar and try to make plans such as organizing meetings and such. This way I can increase my pace for doing work and can be more productive for the day.
On a typical Monday morning, I usually begin by going over the list from the previous week. This way I can set up my priorities. I review the status of the projects that I’m currently working on and I try to finish any pending work, if present. I try to make sure that all the work assigned to me is moving forward and without any glitches.
I am also responsible for overseeing and coordinating my team’s progress on the various projects that are assigned to my team. I keep in touch with our benefactors and keep them updated about the progress of the projects and make sure they are happy with the performance and the statistics.
What I like best about my job is that a primary responsibility involves interacting with employees on all different levels of the organization and across all functional areas. I love that I get to learn new things about the company/business/market/etc everyday.