Sales Associate (Former Employee) – Ohio – June 1, 2018
The average salary listed is unrealistic. Expect to work every weekend, every holiday. It is retail hours. Work environment varies greatly depending on what location and manager you have. I have worked under several managers and my experience has varied from pleasant to being the victim of extreme verbal abuse. Most of the clientele and coworkers are lovely. It can be a very nice job if you are not the sole breadwinner and you have a good manager. It can also be torture if you have the wrong manager.
Very outgoing environment until you make a mistake based off experience because you couldn't be trained. I wasn't properly trained because of how bad they needed the extra help so mistakes were made on my part but then I found out long term employees with family owned company didn't want to train properly because managers had these employees plates so full they felt overworked and underappreciated. Nice people and work ethic but overall needed more organization and communications to better help workers succeed.
While I was there I made many new friends as well as clients. I would say that if i saw any of the outside of the workplace we would still talk and be friendly. The overall issue is that there are some truly good people within this organization. However with that being true, most of them are afraid of the upper management from the corporate offices. If a high ranking member of management or even a mid level manager comes to a store, everyone walks around as if they are walking on egg shells. You have to walk the corporate line and agree with all of the decisions made. At the store level there are some issues in regards to sales staff being fairly scheduled to work. Some people seem to get better shifts than others and are allowed to do things others won't do without being reprimanded.
Great company to work for. Work hard and try every day and there is lots of advancement opportunity. I myself have been promoted several times in the years I have been here and no I'm not a family member.
I loved working there the atmosphere was laid back the job was easy. The employees were like family and owners were great. You decided how much you made and the managers were always there to help. The monthly trainings set you up for success.
The job was ok. You just never knew when you were going to get off. All types of weather but that was cool, until a customer want there furniture and it's raining but do not want you to step on anything in house rugs etc. People ordering things too big that they think we can force in house. Hours were great until they cut my hours from 40 to 50 to 15 bc of sales people coming to work in Warehouse.
Working at furniture fair was a great experience. The management staff is incredible. It's like working with a big family. I love the structure they have created for the company. I would recommend too friends and family a career here.
Your paid on delivery every 2 weeks. They never have the items in stock so your constantly waiting to get paid on delivery. Management has a negative attitude they don't care about helping and training sales people. They make there own rules as they go along. Huge turnover of employees. Don't waist your time the managers are in it for themselves.
Nice showroom if they ever hooked up the power furniture.
It's set up so they never have to pay out commission.
Great people to work for and feeling like part of the family.
Bill and Account Collector (Former Employee) – Goldsboro, NC – February 27, 2018
Going in in the mornings getting the day started.speak with employees and start the day with calling accounts. The work place and employees were great.The hardest part of the job was to please customers that were behind on there accounts. The most enjoyable part was working with employees and working together.
.Furniture Fair was a awesome place to work the only thing would change is the pay structure regarding when you are paid on the furniture sold.Furniture Fair has a great health and retirement plan and also a awesome discount for its employees.
Straight commission which is minimum wage. They charge salespeople who forget to clock in or out. Terrible because the salespeople have a draw to pay back if they don't sell. The salespeople also have to sign a paper stating that the company can retain money and "house" sales. Turnover is high and employees are stressed and mean. The managers are all family members which leave salespeople with no voice. Other companies offer more and you don't have to buy an iPad. Skip this place and the promise to make 60000. Too good to be true!
May be ok for three months if you need temp job
Management, pay, fighting, high turnover, housed sales
Helping customer with their furniture needs. I enjoyed meeting new people daily and helping them. I learned that the management was sometimes not understanding when it came to family emergency situations. I was not happy with the way I was treated when I was working with the employees.