Assistant Manager (Current Employee) – Yakima, WA 98903 – January 16, 2019
As sales rep it's a great place to work at. warehouse or delivery don't get treated the same way by the company. once you join the management team is where you're over worked to many hours and get pay less.
I really like this company. They have so good to me.
Assistant Manager Sales (Current Employee) – Las Cruces, NM – March 12, 2019
This company has been so good to me. I have learned more form this company than I have learned from any other business since I have been in the work force. They have taught me how to be organized and how to sale.
Furniture Sales & Service Representative (Former Employee) – Yakima, WA – February 25, 2019
There was 3-5 sales people on the floor at once and we all were after the sales. We had to move furniture, stock, clean, order merchandise, sell, finance, credit apps, and help load out. We worked 9-9 and most holidays.
Shipping and Receiving Clerk (Former Employee) – Aurora, CO – February 15, 2019
After an initial probationary period on an hourly pay scale, the job is intended as 100% commission. The quotas are very lenient as is the non-existent leadership. There should be no problem making a lot of money if you get along with the more established workers or else.
Sales Associate (Former Employee) – Idaho Falls, ID – January 28, 2019
A typical day at work consisted of working with customers, helping with sales, moving furniture and answering phones. The management was relaxed but effective, if a little eager to break company policy to satisfy customers. Dealing with the stress of customers was easily the hardest part of the job, but in time you learn coping mechanisms. The most enjoyable part was hands down the workplace camaraderie. The other employees were very nice and helped make the transition incredibly easy. I enjoyed working for this company immensely.
Delivery (Former Employee) – Johnson City, TN – January 21, 2019
Management is very inconsiderate of the delivery teams. No appreciation, no consideration. If you try to take charge of deliveries and you aren't older, you are looked over instantly. If you are not a "Yes man" you get no respect. Doesn't matter how long you have worked there. But if you are a salesman, or a "Yes man", you can get away with so much for this company. Warehouse and delivery personnel are made to feel expendable. And you are. Turn over rate for delivery is high. Most people who quit, don't quit the job, they quit bosses.
Head of Delivery (Former Employee) – Grand Forks, ND – December 26, 2018
It was nice at one point before the store manager left a new one showed up. I had a great system and the new guy wanted it done his way that didn't make any sense. I believe that manager no longer works for the company.
Store Manager (Former Employee) – Boise, ID – December 10, 2018
I enjoyed working here and it was great money. Some of the lows were when it was slow as it is with any job. Makes you question where you are working because you aren't making any money. On busy days on the other hand you made more money to make up for the slow days.
Steady and consistent workflow, as far as retail can be concerned.
Warehouse Worker (Former Employee) – Peoria, IL – November 14, 2018
Working in the warehouse provides an experience typical of any furniture store. Unloading trucks, taking inventory, storing product, operating stock pickers, interacting with sales staff, and loading merchandise into customer vehicles.
Flexible breaks, an hour for lunch, small staff.
Small staff, supply subject to retail seasons and contract truckers.
Warehouse Worker (Former Employee) – Rapid City, SD – November 10, 2018
It's not really worth anyone's time. There are 3 managers running around and not on the same page. We have a sofa mart side and an oak express side. There will be 2 sometimes 3 people on each side, and you will be unloading truck when it's colder than heck out and they'll expect you to drop whatever you're doing just to get whatever they need for them when they could grab it in 2 minutes. Management gives you the run around. They are all a bunch of BS'ers. Don't let the BS fool you. I was also shorted on a pay check. I had to be mean to get anyone to talk about it and when they finally did, I got the whole so and so forgot this and so and so was on vacation. This place isn't worth anyone's time. I highly recommend NOT working here
Manager Trainee-Sales Rep (Current Employee) – Wichita Falls, TX – November 6, 2018
The job isn't bad but you work all day and every weekend. You normally work 9AM-8PM three of the five days you work. For me, I don't get to see my children because of the hours. You only make 7.25hr, unless you are able to delivery out 12,000 in product a week and many things are back order.
Sales Associate (Former Employee) – Colorado Springs, CO – November 1, 2018
I was recently let go from Furniture Row because of a co-worker said that another co-worker was smoking pot outside of work, and said I knew about it, when in reality I knew absolutely nothing. But, because said had already told the regional manager that one co-worker was smoking and that I knew about it, I was forced to resign. The store manager is a complete joke, who screws over his assistant managers and employees all the time and he lies on the time sheet saying he was there all day, when in reality, he left at 3:00.
No paided breaks, having to do things that the managers wouldn't do themselves, ridiculous HR policies
This company started off wonderful. Family owned and family oriented. Now, it's cut throat; if you're not following the guidelines to precision, you're expendable. The health insurance is a joke, The hours are open to close 5 days a week, and upper management has no clue what goes on in the store. Your regional won't have your back, the corporate office won't listen to your suggestions, and good luck getting in touch with hr. Retaliation is a thing here, which is sad to say. You can make decent money, if you're willing to come in on your days off considering you will not get your customers sale of you're not at the store. Product is infamously backordered so good luck trying to get product in to get paid, or to make the sale better yet. And all of the product is becoming big lots quality, cheap and replaceable.
Good hiring process that you will get along with most everyone who works there
Warehouse Worker (Former Employee) – Rockford, IL – October 23, 2018
It was a good easy job and I was sad to see the store close, but I was the most helpful person there, I was good with customers and favorited by my boss and I was hoping it was gonna stay open long enough for me to get benifets, but I had to leave cause of the store closing.