Productive and Busy, but few benefits and low pay
Customer Service Agent (Current Employee) – Windsor Locks, CT – February 15, 2019
No yearly raises and a minimum wage pay, though including tips given by passengers, not as stable an income as one might want. Hours are, for the most part, fixed/established based on availability, though management can ask workers to come in on days off if busy. Management staffs poorly, especially on busy days with unpredictable work environment. The job itself is easy: push passengers in wheelchairs and assist them in getting to wherever they need to be.
Although to be fair, it IS a privately contracted company.
30 min lunch break, can sit down when not busy
minimum wage, poor staffing and management, unpredictable hours, no yearly raises