GAINSCO Auto Insurance Employee Reviews

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PIP Adjusting is a very stressful & detail oriented position
PIP Adjuster (Former Employee) –  Miami, FLMarch 9, 2018
Gainsco was a great learning experience for me. This position was very stressful but rewarding to me. The management was accessible and team driven as well as open to the one problem-solving. It was an energetic group that was always willing to help one another when we either fill behind or just simply needed help with any claims.
Cons
The downsizing made a lot of employees doubt job security
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Go Gainsco
Senior Accounts Receivable Specialist (Former Employee) –  Dallas, TXJanuary 23, 2018
If you are a "driven" person and you like to work hard then you will be great to work here, Just wanted to go in a different direction and be closer to home.
Pros
People
Cons
No recognition
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My Work Experience at Gainsco
Document Operations Clerk (Current Employee) –  Dallas, TXJanuary 23, 2018
It has been working there for almost 10 years. There are opportunities for the right candidates for advancement, excellent benefits package with one special discount auto buying perk and strives for family-feeling culture. There is more work available in more areas thank in others as it varies from each day.
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fine place to start
Auto Insurance Claims Adjuster (Former Employee) –  Dallas, TXDecember 18, 2017
fine place to start out of college and enter the workforce, but not great for advancement. not bad if you're an insurance lifer. management was nice but they work you hard
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Office politics.
Subrogation Adjuster (Former Employee) –  Dallas, TXOctober 20, 2017
High turnover rate. Not a good place to work for EVERYONE. The culture is not as diverse in upper management. They do not care about their employees at all.
Pros
Pay is average.
Cons
Not a diverse company in upper management.
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Family friendly enviroment
Southeast Level III Liability Adjuster (Current Employee) –  Miami, FLOctober 11, 2017
The job is very interesting as each claim is reviewed upon its own merits so there is always something new and exciting each day. The job requires multi-tasking skills.
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yuku
Secretary (Former Employee) –  Miami, FLSeptember 25, 2017
Directs/manages overall daily operation of the designated Club site with primary concern for programs
and service delivery, supervision and training of staff, reporting issues with facilities management,
community relations and membership administration, resource development stewardship and
volunteer/mentor management and stewardship.
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good company
Material Damage Appraiser and Subrogation Reviewer (Current Employee) –  Miami, FLSeptember 6, 2017
good company, family atmosphere..not much room to advance. Nice balance of work and personal life. managers are fair and understanding but still require performance.
Pros
job security
Cons
advancement
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Amazing Leadership!
Senior Training and Development Specialist (Former Employee) –  Miami, FLAugust 5, 2017
President and leadership team were great. Open door policy at all times. The HR team was ready to support and provide guidance to all employees. The Miami office was very family oriented place.
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Fun but busy and sometimes chaotic.
Level III Claims Adjuster (Former Employee) –  Dallas, TXJune 28, 2017
This is a small company that can be viewed as a revolving door of talent. There are very few people there that have been there longer than 3 years. I've heard it is changing so give it a try.
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Great team!
Claims (Current Employee) –  Miami, FLMay 16, 2017
This company is so fun to work at. The management team is great and really does a great job at guiding and motivating the employees. Family environment, pay could be better, but there are a lot of growth opportunities.
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Terrible senior leadership
Former Claims Supervisor (Former Employee) –  Dallas, TXMay 12, 2017
Gainsco has a "life cycle" of middle management. They chase numbers for 2-5yrs and when results dip - regardless of industry standard supporting information - they fire various mid level leadership - typically the MD Manager, BI Litigation Manager, Claims VP or MD VP
I witnessed this happen multiple times in my 5yrs there.
They are totally focused on profit driven results with zero regard for the results of the rest of the insurance industry.
The upper management needs to change in claims or they will continue to flounder in results, lose quality employees and provide terrible customer service.
I took a job elsewhere for less $$ because of this.
Pros
Some good staff that really care
Cons
Poor senior claims management
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Great place to learn about insurance
Claims Adjuster (Current Employee) –  Miami, FLMay 8, 2017
Management is great, if you are gonna learn about time management here is the place that well show you how to perfect it.
Hardest part of the job is that they are understaffed so the workload can be overwhelming at times.
Pros
Management
Cons
Understaffed
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Poor Senior Management
Bodily Injury Claims Specialist III (Former Employee) –  Dallas, TXJanuary 30, 2017
The Buck Stops Here...said no Gainsco senior manager ever. Totally number based performance with no regard of work life or actually knowing what goes on. Decisions are made with no forethought or regard to front line employees and when numbers aren't what they are, there is no investigation, just firings.
Pros
Bad Work environment makes for GREAT coworkers relationships
Cons
Stress, Weight gain, poor mangement
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Claims :(
Claims Adjuster PD and BI (Former Employee) –  Miami, FLMay 18, 2016
All claims offices kinda suck. If you read every single review, none have all positive reviews. All insurance companies purposely under staff and expect more of employees and then have a lot of rewards either monetarily or food in order to make you forget the 60-70 hour weeks you have to put in just to barely keep up. The job itself is really common sense but take focus and organization. If you plan on going home when your shift ends don't work here or any other claims job for that matter. However, if claims if claims is all you know then this office has a great atmosphere and the people are awesome. Both co-workers and management.
Pros
Rewarded for hard work
Cons
Hard work never ends
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Productive environment
Claim Salvage Title Clerk (CSTC) (License (Former Employee) –  Doral, FL 33172February 17, 2016
I loved working for Gainsco Auto Insurance since everyone in that building was very charismatic, professional, team-workers in any of the departments...It makes you feel supported and cared.
Pros
Well Organized and productive
Cons
N/a
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Great place to work
Senior Claims Adjuster/Mentor (Former Employee) –  Miami, FLDecember 7, 2015
Great place to work, some management could improve.

great work environment and benefits and treated me very well thru some hard times
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its ok
Claims Adjuster (Former Employee) –  Dallas, TXDecember 6, 2015
ok company. high turnover, lots of entry level positions. not high pressure or stress though. the benefits and comp isn't great, but not a first job out of school
Pros
friendly people
Cons
compensation
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Great company!
Manager (Current Employee) –  Dallas, TXOctober 28, 2015
I feel as though the company is truly concerned about my wellbeing and happiness. My ideas and thoughts are heard and my opinions are valued by my leaders. I think GAINSCO is a really great place to work!!
Pros
great benefits, great leadership, great culture
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Productive, fun work place, with a full-time espresso delivery person on staff!
SIU Investigator (Former Employee) –  Miami, FLSeptember 11, 2014
Great job, appreciates passionate, focused people who thrive on process improvements and excellence.
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Overall rating

3.9
Based on 27 reviews
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Ratings by category

3.5Work/Life Balance
3.8Compensation/Benefits
3.4Job Security/Advancement
3.3Management
4.0Culture

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