Gallagher Employee Reviews

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2.0
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Overworked not enough staff
Claims Adjuster (Current Employee) –  Tampa, FLMarch 22, 2019
Way too heavy of a work load. Supervisors collaborate together to gossip about employees.
Smothered in work. Extremely stressful. Couldn't wait to leave everyday.
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3.0
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Resolutions Manager (Casualty Claims Adjuster) (Current Employee) –  AtlantaMarch 21, 2019
Some management was not fair and worked off the Good ol boy system. No real room for advancement for Claims adjusters. You are kind of stuck in that position
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1.0
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Sweatshop
Claims Representative, Workers Compensation (Former Employee) –  Denver, COMarch 18, 2019
They hire idiots for management positions with no experience and treat the worker bee employees like a sweat shop. Horrible pay, management and hours.
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4.0
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A great place to work
Consultant / Senior Client Manager (Current Employee) –  Mt. Laurel, NJMarch 18, 2019
Gallagher was a great place to work. The culture is not like any other company. There is room for advancement although the push to be in Sales is a little over the top at times. The pay was great coming in however, obtaining a raise is nearly impossible. If someone comes in an entry level position, advancement with appropriate pay is very hard to come by. It is a wonderful place to grow your career and learn so many different aspects of the insurance industry.
Pros
Schedule flexibility, amazing culture, great people and great place to work
Cons
Benefits, entry level compensation
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3.0
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the culture waiverd throughout my years there
Claims Adjuster (Former Employee) –  Saint Peters, MOMarch 14, 2019
Depending on management, the moral and culture fluctuated. Overall it was a nice place to work. The claim loads are ultimately what effected the overall moral.
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4.0
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See Review
Workers' Compensation Claims Examiner (Former Employee) –  Columbia, MDMarch 13, 2019
You were busy from the time you walked in until the time you left at the end of day. Receiving new assignments, investigation of the claims, returning phone calls, emails, paying the bills, servicing the client and the claimant.Co-workers were pleasant and helpful.
Pros
Employees were professional and pleasant
Cons
Manager need to be more involved with the employees
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4.0
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Great people (coworkers), but too unstable of a company for long-term.
Software Developer (Former Employee) –  Rolling Meadows, ILMarch 13, 2019
I had worked there for years and thought I had found a place to finally settle in on. Then a new CFO came through and axed a bunch of jobs including my own. They've gotten into young interns as a means of trying to keep the place moving on and a lot of the work has been going to "off shore" development. They're not quite what they sell as far as "caring" about their people. In the end, its all about money and where they can cut a corner here and there. I worked with some great people, but this place is VERY unstable. You have to go into work like its your last day, EVERY day.
Pros
Good people
Cons
You can't count on them long-term.
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3.0
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No Work Life Balance
IT Consultant (Current Employee) –  Rolling Meadows, ILMarch 4, 2019
Over worked - Under paid due to being under staffed.
Work days a very fast paced with no time to complete deliverables due to unrealistic deadlines. Hostile work environment because of it.
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3.0
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Average place
Senior Resolution Manager (Former Employee) –  Plano, TXMarch 3, 2019
Gallagher is a third party carrier. Depends on what account you work on whether you will like it. Some account what more control over their claims.
Pros
Flex schedule
Cons
Benefits
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2.0
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Work work work
Financial Analyst (Former Employee) –  Rolling Meadows, ILMarch 2, 2019
You are expected to work many hours and have no personal life if in the Finance department. Managers play favorites and if you’re a woman forget advancing.
Pros
Free Gym
Cons
Discrimination, no work-life balance
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4.0
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temporary job
Liability Claims Assistant (Former Employee) –  Miramar, FLFebruary 28, 2019
My work at Gallagher was a temporary job so I can't tell that much, as far as what I saw it was a good company, I heard my co-workers saying that they have good benefits but like I said I was a temp.
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3.0
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A lot of turn over
Resolution Manager/ Adjuster, Senior (Former Employee) –  Rolling Meadows, ILFebruary 21, 2019
There was a lot of turn over in management and in employee and client retention.
Desks were shuffled around which did impact work flow and delivering the best quality of service for our clients.
Pros
Medical insurance, 401k were competitive
Cons
Poor work/ home life balance, a lot of turn over
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3.0
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Awfully Centralized
Claims Adjuster (Current Employee) –  FloridaFebruary 13, 2019
Sick days do not exist, you're likely underpaid, raises are hard to come by (forget cost of living adjustments), and if you are concerned with personal growth, you will likely begin to feel stagnation sooner rather than later.

The job itself is stressful, but as long as you are not taking it personally, you should be able to avoid having a meltdown. The toughest part of being good at prioritizing. So once you're organized and can subconsciously rank tasks by importance, than you're golden. Upper management is clueless (perhaps indifferent) to the needs of the lower ranking workers. Your immediate supervisor and Branch Manager may be good, so that's a small possible plus.

Another positive is how there is no scripted way in which you must conduct yourself over the phone (at least not yet). This means you can maintain effective customer service without sounding like a robot.

Overall, if you need a job, by all means. At the very least, it is stable, and that is nothing to sneeze at. But if you have any ambition for something greater, only stay here for as long as you need to...and don't catch a cold else you'll be miserable at work rather than quickly recovering at home.
Pros
Opportunities to work from home, occasional free lunch
Cons
Lack of paid sick time, pay is not competitive
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3.0
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Family oriented
Account Manager (Current Employee) –  Midland, TXFebruary 11, 2019
The work culture is great, little supervision where I'm located makes it hard to understand certain practices, but very family oriented and the flexibility is great.
Pros
Lots of flexibility
Cons
No room for growth
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1.0
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Substandard Working Environment with Poor Management
Senior Resolution Manager (Former Employee) –  Syracuse, NYFebruary 11, 2019
If you are considering employment at this office, in the interview asks these questions. When was the last time they obtained a new account. How many employees have left within the last six months. Why are there so many job openings. In general, how many hours do the employees "actually" work per week. Then you will know what actually goes on in this office. For years because of nepotism certain employees were paid just for showing up with absolutely no work production. Now because the accounts are demanding their money's worth, all employees particularly claims have to suffer through changes after changes of micromanagement from Senior Management - because local Management mismanaged this office - to make sure everyone now tows the line.. There are strict deadlines for every single - read this again - every single job duty, there is no hedging or leeway due to the fallout out of prior terrible claims handling from the chosen few. Just as fast as someone is hired, they leave within a few weeks time. Unless you are desperate for a job, DO NOT come here to work. These people make promises about raises and bonuses, that never happen because they create new rules that is difficult to follow and make that the excuse as to why you are not given the promised raise or promotion. They make unrealistic promises to the Insured to keep their business and expect the adjusters to somehow make these promises come true. The workload is heavy. especially in the time frame they demand for it to be completed. Expect to work very long hours and weekends. Expect little to no reward from  more... the cliquish management. Employees who were able to get out, got out and many more are trying to leave. If you must work here, do so with the intention of having this as an entry on your resume. Then leave.  less
Pros
Not one thing.
Cons
Every single thing about this company.
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1.0
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Stressed
Nonstop Engineer (Former Employee) –  Rolling Meadows, ILFebruary 5, 2019
If you are looking for a HP NonStop Engineer position don’t bother. The senior engineer acts like a child and management supports that behavior. Good luck.
Pros
None
Cons
All
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3.0
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Flexible work environment
Administrative Assistant (Former Employee) –  Princeton, NJFebruary 2, 2019
The Princeton office offers flexible work environment for professional staff. The management in Princeton is generally nice and hands off. They let me work independently because they know I get the work done. Raises are not consistent. Even when the economy is doing well they don't increase salaries. Generally, the staff is low key and people work well together. According to senior Management this department is slated for the greatest growth in revenue so we are important to the entire company which gives us clout above other departments.
Pros
Flexible work environment.
Cons
Raises are not given on a yearly basis.
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1.0
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poorly managed and extremely stressful
Claims Supervisor (Current Employee) –  Arlington, TXFebruary 1, 2019
Typically most come in early and stay late
Management constantly makes quick decisions based on reactions to situations from the client. The decisions generally create a temporary solution to a specific issue and create more work for the staff
Pros
centrally located office
Cons
extreme stress no work life balance poorly managed
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4.0
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Great Place to start your insurance career but bad seeds continue to stay
Account Coordinator (Former Employee) –  Georgetown, TXJanuary 30, 2019
Working for Gallagher is great and I have nothing but great things to say about the company, but when it comes to the branch level, corporate doesn't get much involved and allows for the Branch leaders to control everything. These leaders are Account Management who aren't leadership material and are not great at managing people but they are great at managing their clients. You are also overworked and underpaid. Way too many internal policies and procedures that take precedents over client's which is a struggle when client's needs should be your priorities.
Pros
Flexible schedules (as long as management is in a good mood), great location, opportunities for training
Cons
No room for advancement, Micromanagement and Branches are not consistent with Corporate
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1.0
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Terrible culture
Resolution Manager (Former Employee) –  Elkridge, MDJanuary 30, 2019
No opportunities for advancement, low pay, incompetent managers, overwhelming work. They say that you will handle claims capped out at 150 at a time but they will add more on top of it. Managers are ill informed and cannot help you with any issues, you're better off asking a peer. You will have to take work home pretty much everyday.
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Overall rating

3.3
Based on 719 reviews
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3.2Work/Life Balance
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3.1Culture

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2.6Family Support

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