Gallagher was a great place to work. The culture is not like any other company. There is room for advancement although the push to be in Sales is a little over the top at times. The pay was great coming in however, obtaining a raise is nearly impossible. If someone comes in an entry level position, advancement with appropriate pay is very hard to come by. It is a wonderful place to grow your career and learn so many different aspects of the insurance industry.
Schedule flexibility, amazing culture, great people and great place to work
You were busy from the time you walked in until the time you left at the end of day. Receiving new assignments, investigation of the claims, returning phone calls, emails, paying the bills, servicing the client and the claimant.Co-workers were pleasant and helpful.
Employees were professional and pleasant
Manager need to be more involved with the employees
Great people (coworkers), but too unstable of a company for long-term.
Software Developer (Former Employee) – Rolling Meadows, IL – March 13, 2019
I had worked there for years and thought I had found a place to finally settle in on. Then a new CFO came through and axed a bunch of jobs including my own. They've gotten into young interns as a means of trying to keep the place moving on and a lot of the work has been going to "off shore" development. They're not quite what they sell as far as "caring" about their people. In the end, its all about money and where they can cut a corner here and there. I worked with some great people, but this place is VERY unstable. You have to go into work like its your last day, EVERY day.
Claims Adjuster (Current Employee) – Florida – February 13, 2019
Sick days do not exist, you're likely underpaid, raises are hard to come by (forget cost of living adjustments), and if you are concerned with personal growth, you will likely begin to feel stagnation sooner rather than later.
The job itself is stressful, but as long as you are not taking it personally, you should be able to avoid having a meltdown. The toughest part of being good at prioritizing. So once you're organized and can subconsciously rank tasks by importance, than you're golden. Upper management is clueless (perhaps indifferent) to the needs of the lower ranking workers. Your immediate supervisor and Branch Manager may be good, so that's a small possible plus.
Another positive is how there is no scripted way in which you must conduct yourself over the phone (at least not yet). This means you can maintain effective customer service without sounding like a robot.
Overall, if you need a job, by all means. At the very least, it is stable, and that is nothing to sneeze at. But if you have any ambition for something greater, only stay here for as long as you need to...and don't catch a cold else you'll be miserable at work rather than quickly recovering at home.
Opportunities to work from home, occasional free lunch
Substandard Working Environment with Poor Management
Senior Resolution Manager (Former Employee) – Syracuse, NY – February 11, 2019
If you are considering employment at this office, in the interview asks these questions. When was the last time they obtained a new account. How many employees have left within the last six months. Why are there so many job openings. In general, how many hours do the employees "actually" work per week. Then you will know what actually goes on in this office. For years because of nepotism certain employees were paid just for showing up with absolutely no work production. Now because the accounts are demanding their money's worth, all employees particularly claims have to suffer through changes after changes of micromanagement from Senior Management - because local Management mismanaged this office - to make sure everyone now tows the line.. There are strict deadlines for every single - read this again - every single job duty, there is no hedging or leeway due to the fallout out of prior terrible claims handling from the chosen few. Just as fast as someone is hired, they leave within a few weeks time. Unless you are desperate for a job, DO NOT come here to work. These people make promises about raises and bonuses, that never happen because they create new rules that is difficult to follow and make that the excuse as to why you are not given the promised raise or promotion. They make unrealistic promises to the Insured to keep their business and expect the adjusters to somehow make these promises come true. The workload is heavy. especially in the time frame they demand for it to be completed. Expect to work very long hours and weekends. Expect little to no reward frommore... the cliquish management. Employees who were able to get out, got out and many more are trying to leave. If you must work here, do so with the intention of having this as an entry on your resume. Then leave.less
The Princeton office offers flexible work environment for professional staff. The management in Princeton is generally nice and hands off. They let me work independently because they know I get the work done. Raises are not consistent. Even when the economy is doing well they don't increase salaries. Generally, the staff is low key and people work well together. According to senior Management this department is slated for the greatest growth in revenue so we are important to the entire company which gives us clout above other departments.
Typically most come in early and stay late Management constantly makes quick decisions based on reactions to situations from the client. The decisions generally create a temporary solution to a specific issue and create more work for the staff
centrally located office
extreme stress no work life balance poorly managed
Working for Gallagher is great and I have nothing but great things to say about the company, but when it comes to the branch level, corporate doesn't get much involved and allows for the Branch leaders to control everything. These leaders are Account Management who aren't leadership material and are not great at managing people but they are great at managing their clients. You are also overworked and underpaid. Way too many internal policies and procedures that take precedents over client's which is a struggle when client's needs should be your priorities.
Flexible schedules (as long as management is in a good mood), great location, opportunities for training
No room for advancement, Micromanagement and Branches are not consistent with Corporate
No opportunities for advancement, low pay, incompetent managers, overwhelming work. They say that you will handle claims capped out at 150 at a time but they will add more on top of it. Managers are ill informed and cannot help you with any issues, you're better off asking a peer. You will have to take work home pretty much everyday.