Questions and Answers about GameStop

Here's what people have asked and answered about working for and interviewing at GameStop.

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  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

88 questions

I was hired as an assistant manager. My training went like this:

I was asked if I knew how to close the security gate and if I've ever closed a store before. I said I have. My manager then handed me the keys and went home. Any questions I ever had were ignored. Complained to both him and his boss about the blatant refusal to provide training so I could actually operate the store. The District Manager they fired me for "not learning fast enough" even though they refused to take more than five minutes to train me. This is the environment and culture.

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Incentives are sent to the store manager and depending on the manager, they decide whether or not they trickle the incentives down to their subordinates. I've gotten free game downloads before.

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Benefits to full time employees.

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It all depends on the store your at. First store I worked at barely had hours because it was a new store. When I transfered my hours went up tremendously. Also having opening availability good work ethic and a good relationship with the managers allows you to get more hours as well. My first store I never worked more than 20 beisdes the holidays. Once i transferred I worked roughly between 25 and 35 hours. Around 20 for a low hours week

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It's all minimum wage for starting pay but, you get higher pay as senior guest advisor.

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They hired me as assistant manager, refused to train me on how to operate their store beyond telling me which keys were for what door, scheduled as the sole person in the store 100% of the time, ridiculed for every question I had on how to do anything, then they fired me for "not learning fast enough".

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I got a call 1 week after an application and voicemail said if I was still interested. I called back immediately and was just told to go in and fill paperwork. Came in wearing band tees and jacket as I was at band practice.

2nd rehire was constantly coming in and expressing that I knew the Register system and after multiple visit, I was rehired again, on the spot with no interview. And this was in 2 separate states.

GameStop never interviewed me both times. and I was with the company for 5–6 years total.

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Understand the needs of your employees, You want to build re pore with them as you would taking the time with customers. Seeing them on a even playing field whether you are in management or just got hired because more than likely you were in the same position before coming into management role. The biggest one is learning how they learn. Not everyone learns the same way. The most important of all treat everyone as if they are going to be managers as much as you can. They too want to know they are making an impact as well. Give credit where credit is do. Understanding and communicating is the biggest key role in any position. When I worked there as an SM, before I made the schedule I made sure to ask everyone which days they wanted off because I wanted them to know I was taking into consideration of their own personal life as well. I worked with them with kids, school and such. There are times where I couldn't give leeway but I made sure they understood why and the reasoning and if they had any questions in regards to why certain things need to be done a certain way, there was always an explanation. You are a mentor, The success of you store as well as the success of management is based on the success-fullness of your staff.

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Honestly if a job was only about the camadarie with fellow employees than I would never leave because, it was incredibly fun to be around fellow gamers whether they were customers or fellow employees. Unfortunately, the pay is very low and there is only 4 hours to be had if you lucky so I would need to leave in order to make a living in a better opportunity.

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Very formal sat us down and talked to us like adults.

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