Store Manager (Current Employee) – Sterling, VA – March 14, 2017
Typical workday is broken down to 20% Store Ops, 20% Visual Merchandising and 60% Guest engagement. You have to have good time management to handle the daily tasks. The hardest part of the job is being accountable for certain things that are not controllable. The best part of the job is mentoring and training. Over the 20+ years I have had many people promoted to the next level. The product mix is great and the culture is fun.
Data Entry Coordinator (Former Employee) – Grapevine, TX – March 21, 2019
A typical day consisted of receiving and entering orders in the system. Assisting customers with their order status by phone and by email. I learned about the industry of gaming, and let me tell you the gamers take their stuff serious for sure! Management was amazing, My boss was kind and respectful to everyone, but expected our work to be done every day before we left the office. I had great co-workers that taught me the ropes when I first started the job. Everyone worked together and it was just an overall wonderful experience. The hardest part of the job was on occasion there would be an upset customer calling about his order status and their package had not been shipped yet. My staff and I handled the situation with respect and understanding and 9 out of 10 times, the customer was satisfied by the end of the call. At the end of the day, I felt really good and confident in my daily job ability. The most enjoyable part of the job was taking care of customers, and putting myself in their shoes when they were upset or frustrated to help them understand the process. I really enjoyed this job and was sad to leave, but I was 8 months pregnant when I left to get ready to have my baby and then it just felt like the time in my life where I needed to stay at home and raise my children.
Great staff, decent pay (at the time), good benefits, fun environment
Cashier (Current Employee) – Yakima, WA – March 20, 2019
Fun place to work, your not likely to really earn enough to live on but great as a second job or work while going to school ect Not really a whole lote to say past that, they tened to stress a bit much on sales but such is the norm for retail jobs.
If your Gamestop is located in a high traffic area, such as a college town, you are bound to have a wide variety of people to come in. I am in charge of operating a Point of Sale and making sure all guests leave happy.
Store Leader (Current Employee) – Pennsylvania – March 20, 2019
Low pay and little opportunity for advancement. The company claims to care about their employees but does not provide them with appropriate amounts of hours to complete required work. Management is often bogged down with pointless tasks and their selling culture model requires staff to shove a tablet in peoples faces the second they walk into the door. Customer interaction varies based on location but are the majority of the reason management stays with the company as long as they do.
Pay, benefits, overloaded with tasks, not enough hours, too much work for the pay
Work was very fast-paced so there was very little downtime. Low staff during peak hours was a tiny bit stressful. Hours were hard to come by if you were looking for more than 10-15 a week. Like most places, some of the staff were great people, others less so.
Best part of the job, for me, was organizing the store.
Store Manager (Former Employee) – Gardena, CA – March 20, 2019
I'm a gamer and have a decent head for business management. Although the pay was not great, it was competitive to my previous position, I got a lot of free merchandise as a manager and was able to attend events that I would never been able to experience as an outside citizen. As a fan of the industry, this more than made up for the 2% pay discrepancy. I very much enjoyed my superiors (who pushed for excellence while always being open for new thoughts and ideas) and my cohorts (who were always willing to share success) as well as most of the customers I would interact with on a daily basis. If I had not had a passion for the product I would not be so enthusiastic about my time there but I had passion and loved my time there. My biggest complaint is holiday season is complete madness and schedule flexibility is almost non existent but in truth, that is what you should expect in any retail management position.
GameStop was a really fun job for me as someone who likes video games. My co-workers were fun to work with, and for the most part, the shifts were a breeze. I worked the holidays, so this may have been the reason for it. Once you understand all the processes for doing stuff, it becomes second nature and everything goes smoothly. The hours, however, are incredibly inconsistent. I would work everyday for a week, and then be off for a week.
Sales Advisor (Former Employee) – Norwich, NY 13815 – March 19, 2019
The work culture at GameStop is generally enjoyable, and I don't remember things being exceedingly stressful during my time with them. The only stress with the job would generally come from regional management badgering employees to get pre-orders out of customers with every transaction. That being said, the environment itself can be fun, and the vast majority of customers that shop at GameStop are enthusiastic about gaming and are generally a joy to work with. The work/life balance was generally favorable too.
Assistant Store Manager/Temp Store Manager (Former Employee) – Flemington, NJ – March 19, 2019
This was a job right out of college, started as part time keyholder, advanced to assistant manager within a year. After that, became store manager in training, and was terminated for a policy discrepancy.
KEY HOLDER, SHIFT MANAGER (Current Employee) – New York, NY – March 18, 2019
It's nice and all, especially if you are into the pop-culture and gaming communities, but if you have bills to pay, Game Stop is not a good place to work. The only time it may work out like that is if you work as a manager, maybe an assistant manager.
Discounts on Games and Controllers
Competitive with goals, and may be peneliazed for not meeting goals, working hours are flexible, but students remember they close early so class times may cause your hours to suck
Game Adviser (Former Employee) – Bartlett, TN – March 18, 2019
They want you to be super pushy with things like there reserve list and it makes the over all customer experience lower in quilty not to mention when your busy and having to rush it looks bad on you if you don't push things