Gap
Happiness rating is 65 out of 100
3.8 out of 5 stars.
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Gap Employee Reviews

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Location
United States5,519 reviews

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3.7Work-Life Balance

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retaildiscountclothestorecardclothingcustomersale

Gap review summary

Indeed Featured review

The most useful review selected by Indeed
I enjoy working at Gap because of the friendly working environment. Everyone is nice and easy to get long with and the job is pretty relaxed. The only downside is how pushy management is for cashiers to open credit cards. They also judge your performance based on how many credit cards you open as well as rewards. I do not think that is fair and performance should be judged by how you help and interact with customers.
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Official response from Gap

August 8, 2019
Thank you for leaving a review. We understand selling credit cards can be a pain point for some of our store employees. We've rolled out the BRIGHT Rewards Program to help get to know our customers better without the added pressure of signing up for a credit card. Hopefully, this will improve the experience for employees and customers.

Gave us a 15 cent raise, just terrible

Because of this Gap experience I will never work another retail job nor will I work any job that expects you to sell credit cards. Never have I been BADGERED SO BADLY than about Gap credit cards.Managers were incredibly rude. At one point a manager stared at me waiting for me to finish my lunch and wouldn’t leave and stood watching me eat until my 30 minutes were up. I was nice then but if that had happened now….tuh I would’ve done something.

Pros

None

Cons

Everything.
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Gap insights

Based on 1,912 survey responses
What people like
  • Time and location flexibility
  • Feeling of personal appreciation
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job
  • Sense of belonging
  • Overall satisfaction

Alright job, long hours

It’s a cool job, however some weeks require you to work 12 days in a row and it is pretty often that happens, the pay is alright but the overtime is really rough
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A Job for teens

I would honestly say this job is for people 18 and under of your any older than that you can definitely find somewhere with better pay and better hours. I would work 9-10 hour days 3-5 days out of the week just to get a $400 check. The goal is always to work smarter not harder. Only plus sides are if you sell credit cards how they want you too you’ll move up quick and the discount is good!

Pros

Discount, nice breaks, flexible shifts

Cons

Long hours, terrible pay
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5 stars

What is the best part of working at the company?The discountWhat is the most stressful part about working at the company?Nothing stressfulWhat is the work environment and culture like at the company?Great. An awesome combination.What is a typical day like for you at the company?Just ten hours
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5 stars

What is the best part of working at the company?The people and flexibility work from home.What is the most stressful part about working at the company?Finding simple short answers to help with customer support issues.What is the work environment and culture like at the company?It's remote so the environment is what you make it.What is a typical day like for you at the company?Review promotions any relevant information. Set up work station. Start talking calls.
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Good

Good place to work with a good employee discount across gap Inc brands and good scheduling flexibility . The only downside was the emphasis on enrolling customers in Gap card.
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Good place to work.

Not a bad place to work, the work is fairly simple but requires you to walk for your whole shift. The only down side to this place is the pay. The full time employees seemed nice.

Pros

Easy

Cons

Pay
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Productive and a good work place

The overall experience good. But their was a leader that had favorites and I think that should not be allowed in a workplace. Other than that they have alot of follow thru training for the seasonal employees.

Pros

Trips

Cons

Leadership empowerment and they would befriend eachother to push others to work for them
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good for fun

really good place to work if u like to have fun and not much income. the management laid back and so is the work but dont expect to much pay. i think around 13/hr
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Very fast paced

Very strict about the pace you are working they get on top of you for not being able to pack in 30 items close minute it’s ridiculous ended up only working for a month
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fun

fun for high school job. You learn communication skills if you are a shy person. Pay isn't great. They make you open credit cards, if not your hours get cut so that kind of sucks. overall, easy job
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Not fun

Overall a very boring place to work the best part of the job was being cashier but when it came to go backs and fixing/folding clothes all day it was very repetitive and just boring won’t recommend if ur young and in highschool or just getting out
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5 stars

What is the best part of working at the company?Team work and weekly payWhat is the most stressful part about working at the company?Qouta has to be meet What is the work environment and culture like at the company?Friendly environment and team workWhat is a typical day like for you at the company?I would arrive 10 minutes early, do my stretches go to my assigned station, have a 10 minute breaks have a 30 minute lunch have another 10 minutes break and go home
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Fun place to work

I enjoyed working at the gap. I always found great deals on clothing and was able to use my 50% off discount often. They were super understaffed so I had to work a lot but I was shown appreciation by Starbucks gift cards.

Pros

Rewarded with Starbucks

Cons

Messy store
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Poor working conditions

Seasonal hires are barely trained and have to deal with constantly changing schedules. Managers are impossible to talk to. Unfortunately they alao laid everyone off due to poor sales.
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Productive fun

It was a very easy and fun job as well as an awesome environment…plenty overtime available and lots of nice people who don’t mind helping, overall I’d recommend good lay too
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Good management training

I learned a lot about retail. Hours are flexible. Work some late nights and weekends. Learned how to train a staff. Learned a lot about merchandising.
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5 stars

What is the best part of working at the company?Very nice people to work with and able to work from homeWhat is the most stressful part about working at the company?Not being able to appease a customer, which was rareWhat is the work environment and culture like at the company?Work at home culture was great!What is a typical day like for you at the company?Customer service with one call resolutions
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En lo personal no me resulta satisfactorio el trabajo en tiendas

No hay evolución, crecimiento, capacitación ni emprendimiento laboral y profesional
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5 stars

What is the best part of working at the company?Helping customers and Meeting their needs. What is the most stressful part about working at the company?Sometimes their's not enough time during the shift to complete your work. What is the work environment and culture like at the company?Excellent when you have co worker's trying their hardest to assist and help completing the daily tasks. What is a typical day like for you at the company?Great when you can complete tasks and help Customers.
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Overall rating

Based on 6,784 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Compensation/Benefits
3.3 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

Women's ratings

4.0Fairygodboss Score

86%say women are treated fairly and equally to men

68%would recommend to other women

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