Gartner Employee Reviews

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If you want to work in a glorified call center with micromanaging leadership in a cult-like culture, apply there.
Leadership Client Manager (Former Employee) –  Fort Myers, FLSeptember 25, 2018
No matter what you try to do to achieve your set results, 95% of the time outcomes are completely outside of your control. You have sales metrics, even though you work with delivery. They set you up for failure from the start and if you work at the client services organization you are up for a really frustrating ride. They will make you feel like you won the lottery during training but as soon as the honeymoon phase is over (less than 6mo if you are a smart person) you will understand what you really signed up for. They take pride on promoting from within and don’t really apply anything they advise their clients to do. Chances are that your managers and VPs have less than half of your educational experience and have no idea of what goes on outside of their bubble and their limited experience working at Gartner for their whole life. They manage numbers, not people and do not take any criticism or suggestions lightly. They have a top-bottom approach to change and no advancements opportunities outside of management within the call center. If you want to move horizontally, you will have a hard time. If you work with real IT or in sales, your experience may be different but at client services it will be like this. There is an insane amount of administrative work and useless processes that could be easily eliminated or automated. Employees are all unhappy, turnover is so big that HR is struggling to keep up. By the way, HR is horrible, non-existent - basically a joke. Current employee morale is at the lowest point all across the board. Leadership knows it and is still averse to fixing  more... the problems since the culture is vertical and decisions come finalized from the top. The company is growing so fast that they’d rather fake that everything is fine than pausing to review their procedures and try to retain competent employees. One year is their average retention time, they are recruiting more people just out of college since they do need the experience and have no idea of work quality. Even them end up leaving in a couple of years after gaining a little experience under their belt. My advice for the CEO is: get a Gartner license yourself and give one to all managers and VPs at CSO. They may learn one thing or two about culture and change management, PMO, ITSM and performance metrics. Apply a little bit of what you are selling to your clients and look inside of your house before giving advice to others. If I was a prospect client, I’d want to know how you operate under your own guidance and research methodologies before purchasing any membership with you.  less
Pros
Salary, benefits, corporate experience.
Cons
Everything else
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Good place to work
Client Relationship Associate (Current Employee) –  Fort Myers, FLSeptember 21, 2018
Gartner is a fantastic place to work. It’s corporate, so it faces a lot of the challenges corporations experience. I enjoy my role and my colleagues. Would recommend.
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it was a temp job when i moved to Florida
Contractor (Former Employee) –  Fort Myers, FLSeptember 12, 2018
main responsibilities were business analysis for a couple of regions. while working at Gartner, I was asked to help with other projects due to my experience.
Pros
Na
Cons
Na
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Great place if you are new to sales
Sr. Enterprise Account Executive (Current Employee) –  Chicago, ILSeptember 11, 2018
Silly sales culture. You are force-fed a sales methodology that trumps everything you'd do naturally in a discussion, so you end up looking kind of nuts in front of your customers routinely.
Pros
Remote work is nice
Cons
Mgmt is fickle, culture is catty, KPI's all of a sudden appear out of thin air when they want you gone.
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presently
Executive Client Manager - Executive Programs (Current Employee) –  Fort Myers, FLSeptember 8, 2018
the hardest part of the job is keeping your head above water. Lots of copy and paste, very administrative. Morale in the workplace is pretty much at a low point.
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Company Culture
Research Content Specialist (Current Employee) –  Stamford, CTSeptember 4, 2018
The most enjoyable part of the job is working with my associates and working together to solve issues. The hardest part of the job is dealing with the problems recent processes changes have caused since we have experienced significant growth. Additionally, the growth has lead to a lack of transparency where no one truly knows what process changes are being implemented until it is announced last second. This has led to many unsuccessful implementations that have harmed our processes.
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BelowAverage Company; Very Non Ideal Location
Sales Representative (Former Employee) –  Fort Myers, FLAugust 25, 2018
This is not a company that people stick around for too long. The average tenure of a new AE is 7-8 months which is honesty horrendous. The company culture of being laid back and low key is a front. The company is incredibly metric driven.

Quotas aren't adjusted for territory or books of business and management / VPs view everything as one in the same. You would see some reps get handed a new deal and be praised for months, meanwhile others would get a client who had already decided not to renew and they were "not executing".

Anyone who brought up outside factors contributing to success or failure clearly didn't have a "championship mindset"

Not to mention the absolutely pointless meetings, that were more like pep rallies which involved the sales floor being preached to and management giving us incentives for hitting targets such as going to Fort Myers Beach for the millionth time.

The Recruiters also lied about OTE and % of employees hitting winners circle

The biggest drawback of this role, however is the location. Fort Myers is a town that is suited for my grandma, and even she admitted it was a bit too slow for her. Gartner has about 2/3 of the entire young professional community in Fort Myers. This creates an interesting dynamic where you literally can never get away from your coworkers. They're at the club with you, they're at the beach with you, they're at the next table over at the restaurant you took your date(who also works at Gartner).

Overall I would not recommend this role to anyone who has previous sales experience or has confidence to look around
  more... for all possible options.  less
Pros
training; facilities; benefits / pto and work life balance
Cons
location; HR; company culture; turnover; luck of the draw
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No Thank You
Client Engagement Specialist (Former Employee) –  Ft. Myers, FLAugust 25, 2018
Gartner is a results based company (which is how the company grows ) but being a favorite has high influence as well. I personally believe Gartner needs to train their management teams more throughly. They don’t want you to ask questions because it’s more of a yes sir/maam mentality. Although you may meet your numbers, you MUST be highly collaborative OUTSIDE of work/working hours. This comapny has many happy hours/team outtings that are outside of working hours. If you do not attend, no matter the reason, you are immediately an “outsider”. Advancement will more than likely not be in your future. Great benefits but do not seek help from HR, highly unhelpful. They pay better than most companies in the area.
Pros
great cafe, benefits, pay
Cons
culture, management, parking, growth/advancement, training
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Ehhh
Sales Intern (Former Employee) –  Fort Myers, FLAugust 22, 2018
Great company but the average employee only works there for a single year. Also your work friends are your only friends. You cant go anywhere without seeing co-workers in Fort Myers. They will also tell you over 50% of employees make winners circle and after working there I know its more like 20%.
Pros
Good Company, Laid Back
Cons
Weird Culture, stretching the truth
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Solid Place To Work
Account Executive (Former Employee) –  St. Louis, MOAugust 10, 2018
As a remote Account Executive, there are inherent challenges that come with the role, but they are easily overcame with proper guidance and leadership. The benefits are very good, with a stellar HRA matching plan, low cost insurance, and 4% 401k matching. Worst part of the job is that there are too many redundant internal meetings which are very hum drum. Most enjoyable part of the job is that Gartner's name is strong enough to open many doors for CIO's and other high level contacts.
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Growth environment, performance based culture
Director of Recruiting Operations (Current Employee) –  Fort Myers, FLAugust 2, 2018
Gartner is a growth company with a performance based culture. Company continues to grow and has almost doubled in the past couple years. This growth will present both opportunities and challenges.
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Great place to get experience
BUSINESS DEVELOPMENT DIRECTOR (Current Employee) –  Fort Myers, FLJuly 25, 2018
Learned a ton about my sales process and have, overall, become a better sales person. Management, however does not expect you to succeed, nor are there effective tools to help succeed. It is very much a "next man up" culture and focused more on the organization than the individual advancement of their employees. Almost zero accountability for upper management. The culture among the sales team though is amazing. There is a "we're all in this together" type feeling that you get when working together.
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Great place to work
Corporate IT Recruiter (Former Employee) –  Stamford, CTJuly 19, 2018
Gartner is a great place to work. Great people; Great culture; Work/life balance was healthy and hard work was rewarded. Innovative and smart people to work with.
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Great place to work but the salary is not great for cost of living
Coordinator (Current Employee) –  Stamford, CTJuly 16, 2018
Great place to work but the salary is not great for cost of living. It is a very collaborative workplace and the benefits are great along with the work life balance offered.
Pros
benefits and collaboration
Cons
salary low for cost of living
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Great place, if you’re in the right place
Senior Account Executive (Former Employee) –  Arlington, VAJuly 12, 2018
It’s all about working for the right manager and having the right accounts. Gartner is laser focused on its business and driving growth and the products/services do help clients make better IT-related decisions. Unfortunately, the government doesn’t always value the insight Gartner provides because of its reliance on contractors who, in many cases, understand the agency’s nuances far better than the generic Gartner analyst/SME.
Pros
You do well, you’re treated like a king/queen
Cons
You don’t do well, you’re made to feel like the worst rep ever
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Demanding & Ever-Changing
Leadership Partner (V.P., HR Strategy Consultant) (Former Employee) –  Ormond Beach, FLJuly 9, 2018
One's experience at Gartner truly depends on one's manager. While the performance review process is a 360-degree one, there are some managers there that have no business directing the activities of employees. Other managers are superb. I
Pros
Remote Work, Good Benefits
Cons
Some positions require excessive travel
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Great Place to work
Senior FP&A Manager (Current Employee) –  Arlington, VAJuly 9, 2018
Great place to work if you can find a fit. Management is reluctant to allow telecommuting for back office employees. Nice people to work with and great benefits - especially PTO.
Pros
Pto
Cons
Don't work in the Back Office - underpaid and over worked
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Forced
Office Worker (Former Employee) –  EarthJuly 5, 2018
Forced exercise. This is a forced exercise. I'm not interested in reviewing the company at the moment. It's not that I'm adverse to sharing my thoughts, just not right now.
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Repetitive and meticiulous
Senior Software Advisor (Current Employee) –  Austin, TXJune 26, 2018
There was a lot of learning in the beginning and then it just felt like they were turning the place into a sweatshop. The management does not really care too much about what you are doing rather than how much money you make.
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Good place to work
Marketing and Events Coordinator (Former Employee) –  San Jose, CAJune 26, 2018
Gartner is a good place to work but they are known for underpaying their employees. The workplace culture used to be very flexible, with work at home options, but it is now going through a change and is much more strict.
Pros
Good place to work
Cons
under payed
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Overall rating

3.8
Based on 296 reviews
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