Gartner Employee Reviews

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4.0
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Fun place to work, opportunity to grow, very detailed oriented.
Logistic Event Planner (Current Employee) –  Stamford, CTNovember 13, 2018
Pros

Professional development. Insight into corporate environments at organizations across business domains. Can meet with some of the most respected people in the world for technology. Consultative. Challenging but very possible. Collaborative culture. Competitive but everyone is rooting for each-other, "i want to beat you by 1 pt" type of competitive.

Cons

The excessive amount of travel - seven to night times a year. Very process oriented. Can be exhausting at times but the best practices are there. No need to re-invent wheel to be successful.
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2.0
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Poor management
Lead Qualification Specialist (Current Employee) –  Chicago, ILNovember 8, 2018
Gartner has been through an enormous amount of change in the last year and it has taken a toll on the culture. Company meetings are routinely started with apologies from leadership about how poorly transitions have happened and how difficult things are. In the last year, 50% of our workforce has quit and moved on. This is primarily due to a lack of investment in existing talent, poor base compensation, and blatant lies from leadership about the company's development and strategy initiatives.

I used to love this company because I was surrounded by intelligent, driven, and team-oriented individuals. I learned something new every day. Leadership needs to take a hard look at all the amazing talent they've lost and route cause what has disrupted the culture so negatively.
Pros
Gym/Fitness benefit of $250/year, work/life balance, PTO allotment
Cons
401 k matching, segregated management, few development opportunities, no team events
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3.0
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Great benefits and, overall, a good place to work
PreVisor, SHL, Corporate Executive Board (Former Employee) –  Alpharetta, GANovember 7, 2018
I only worked for Gartner for a short time after an acquisition. From what I could tell the company was a pretty good place to work. They later sold us off so I was only there for a short time.
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1.0
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Set Up To Fail From The Start
Collections Agent (Former Employee) –  Fort Myers, FLNovember 2, 2018
I was given two weeks to learn their system. I didn't receive their computer until the third day. Everyone else got theirs day one. The computers were supposed to come already set up to go with just an addition of a flash drive to install other software onto the system. I had to figure it out on my own. The 'trainer' did a lousy job. Trainer would walk everyone through what they had to do except for me. A clear sign of favoritism. Was told by someone else, in a position of power, that there were "... people there that did not want me there." (Serious WTF moment). Found out who 2 of the 4 were. Unfortunate that people in positions of power play with other people's lives that way. Wasted my weekend learning Pivot Table upon request of a supervisor there just to be let go the following Monday for them to say I was not working out. .
Pros
Starting pay good, A few good people working there.
Cons
The four fu<ks that set me up to fail.
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5.0
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good workplace
Sr. Database Administrator (DBA) (Current Employee) –  Stamford, CTOctober 31, 2018
this is one of the great places to work. they value every employee with dignity and respect. their bonus system is very good. i enjoyed being a part of Gartner
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4.0
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Great place to work,
Senior Test Lead (Current Employee) –  Stamford, CTOctober 29, 2018
Work / life balance can't be beat.
Great PTO progarm with standard holidays.
Fast paced development so you are always in the latest technology.
Overall a really good place to work.
Pros
great work life balance
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1.0
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Used to be a great place to work, not anymore
Research Content Specialist (Former Employee) –  Fort Myers, FLOctober 16, 2018
Gartner was once a great place to work, they used to really care about their employees. Many years ago (before 2016) they used to treat their employees with respect and value.

Things have taken a turn for the worst since organizational changes on both the Research and the Sales side.

Ask anyone on the inside and they care less and less about their employees and more about cost-cutting measures and cheap replaceable labor.

Gone are the days of good managers, coaching, mentorship, and helping their teams grow and develop from within.

After hiring Sorority girls for managers who only hire and promote their friends it's become a "cool kids club" where you are given raises and promotions NOT based on your performance or merit, but on how much of a "YES MAN" you are and how much you brown-nose your manager.

Managers have even been hired from the outside with NO knowledge of the business/industry and NO real experience or management capabilities.

The CEO is great, unfortunately middle (junior and senior) managers are ruining this company.

This is particularly notable in the Fort Myers office, sadly.

Gartner used to be a great place to work, but not anymore.

Do yourself a favor and look elsewhere, or you'll end up regretting it like so many others.
Pros
Gym on site
Cons
Poor management, mismanagement, poor treatment of employees
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4.0
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Fun workplace
Sales (Former Employee) –  Fort Myers, FLOctober 7, 2018
This is a challenging place to work but you are rewarded for results. The more time and effort in the better the results will be. The company rewards for high achievers.
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5.0
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Well managed company!
Senior Sales Consultant and Facilitator (Current Employee) –  Arlington, VAOctober 3, 2018
Gartner is an excellent place to work and has nicely integrated the best of CEB (quality research, smart people) with the best of Gartner (discipline around account management processes and focus on growth).
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1.0
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If you want to work in a glorified call center with micromanaging leadership in a cult-like culture, apply there.
Leadership Client Manager (Former Employee) –  Fort Myers, FLSeptember 25, 2018
No matter what you try to do to achieve your set results, 95% of the time outcomes are completely outside of your control. You have sales metrics, even though you work with delivery. They set you up for failure from the start and if you work at the client services organization you are up for a really frustrating ride. They will make you feel like you won the lottery during training but as soon as the honeymoon phase is over (less than 6mo if you are a smart person) you will understand what you really signed up for. They take pride on promoting from within and don’t really apply anything they advise their clients to do. Chances are that your managers and VPs have less than half of your educational experience and have no idea of what goes on outside of their bubble and their limited experience working at Gartner for their whole life. They manage numbers, not people and do not take any criticism or suggestions lightly. They have a top-bottom approach to change and no advancements opportunities outside of management within the call center. If you want to move horizontally, you will have a hard time. If you work with real IT or in sales, your experience may be different but at client services it will be like this. There is an insane amount of administrative work and useless processes that could be easily eliminated or automated. Employees are all unhappy, turnover is so big that HR is struggling to keep up. By the way, HR is horrible, non-existent - basically a joke. Current employee morale is at the lowest point all across the board. Leadership knows it and is still averse to fixing  more... the problems since the culture is vertical and decisions come finalized from the top. The company is growing so fast that they’d rather fake that everything is fine than pausing to review their procedures and try to retain competent employees. One year is their average retention time, they are recruiting more people just out of college since they do need the experience and have no idea of work quality. Even them end up leaving in a couple of years after gaining a little experience under their belt. My advice for the CEO is: get a Gartner license yourself and give one to all managers and VPs at CSO. They may learn one thing or two about culture and change management, PMO, ITSM and performance metrics. Apply a little bit of what you are selling to your clients and look inside of your house before giving advice to others. If I was a prospect client, I’d want to know how you operate under your own guidance and research methodologies before purchasing any membership with you.  less
Pros
Salary, benefits, corporate experience.
Cons
Everything else
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4.0
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Good place to work
Client Relationship Associate (Current Employee) –  Fort Myers, FLSeptember 21, 2018
Gartner is a fantastic place to work. It’s corporate, so it faces a lot of the challenges corporations experience. I enjoy my role and my colleagues. Would recommend.
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4.0
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Strong brand, room for growth, could use better management
Business Development Manager (Current Employee) –  Arlington, VASeptember 17, 2018
Gartner overall is a good company, but could learn a bit from its own research on driving productivity and not slowing reps down with internal processes.
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3.0
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it was a temp job when i moved to Florida
Contractor (Former Employee) –  Fort Myers, FLSeptember 12, 2018
main responsibilities were business analysis for a couple of regions. while working at Gartner, I was asked to help with other projects due to my experience.
Pros
Na
Cons
Na
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2.0
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Great place if you are new to sales
Sr. Enterprise Account Executive (Current Employee) –  Chicago, ILSeptember 11, 2018
Silly sales culture. You are force-fed a sales methodology that trumps everything you'd do naturally in a discussion, so you end up looking kind of nuts in front of your customers routinely.
Pros
Remote work is nice
Cons
Mgmt is fickle, culture is catty, KPI's all of a sudden appear out of thin air when they want you gone.
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3.0
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presently
Executive Client Manager - Executive Programs (Current Employee) –  Fort Myers, FLSeptember 8, 2018
the hardest part of the job is keeping your head above water. Lots of copy and paste, very administrative. Morale in the workplace is pretty much at a low point.
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3.0
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Company Culture
Research Content Specialist (Current Employee) –  Stamford, CTSeptember 4, 2018
The most enjoyable part of the job is working with my associates and working together to solve issues. The hardest part of the job is dealing with the problems recent processes changes have caused since we have experienced significant growth. Additionally, the growth has lead to a lack of transparency where no one truly knows what process changes are being implemented until it is announced last second. This has led to many unsuccessful implementations that have harmed our processes.
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1.0
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BelowAverage Company; Very Non Ideal Location
Sales Representative (Former Employee) –  Fort Myers, FLAugust 25, 2018
This is not a company that people stick around for too long. The average tenure of a new AE is 7-8 months which is honesty horrendous. The company culture of being laid back and low key is a front. The company is incredibly metric driven.

Quotas aren't adjusted for territory or books of business and management / VPs view everything as one in the same. You would see some reps get handed a new deal and be praised for months, meanwhile others would get a client who had already decided not to renew and they were "not executing".

Anyone who brought up outside factors contributing to success or failure clearly didn't have a "championship mindset"

Not to mention the absolutely pointless meetings, that were more like pep rallies which involved the sales floor being preached to and management giving us incentives for hitting targets such as going to Fort Myers Beach for the millionth time.

The Recruiters also lied about OTE and % of employees hitting winners circle

The biggest drawback of this role, however is the location. Fort Myers is a town that is suited for my grandma, and even she admitted it was a bit too slow for her. Gartner has about 2/3 of the entire young professional community in Fort Myers. This creates an interesting dynamic where you literally can never get away from your coworkers. They're at the club with you, they're at the beach with you, they're at the next table over at the restaurant you took your date(who also works at Gartner).

Overall I would not recommend this role to anyone who has previous sales experience or has confidence to look around
  more... for all possible options.  less
Pros
training; facilities; benefits / pto and work life balance
Cons
location; HR; company culture; turnover; luck of the draw
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1.0
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No Thank You
Client Engagement Specialist (Former Employee) –  Ft. Myers, FLAugust 25, 2018
Gartner is a results based company (which is how the company grows ) but being a favorite has high influence as well. I personally believe Gartner needs to train their management teams more throughly. They don’t want you to ask questions because it’s more of a yes sir/maam mentality. Although you may meet your numbers, you MUST be highly collaborative OUTSIDE of work/working hours. This comapny has many happy hours/team outtings that are outside of working hours. If you do not attend, no matter the reason, you are immediately an “outsider”. Advancement will more than likely not be in your future. Great benefits but do not seek help from HR, highly unhelpful. They pay better than most companies in the area.
Pros
great cafe, benefits, pay
Cons
culture, management, parking, growth/advancement, training
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3.0
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Ehhh
Sales Intern (Former Employee) –  Fort Myers, FLAugust 22, 2018
Great company but the average employee only works there for a single year. Also your work friends are your only friends. You cant go anywhere without seeing co-workers in Fort Myers. They will also tell you over 50% of employees make winners circle and after working there I know its more like 20%.
Pros
Good Company, Laid Back
Cons
Weird Culture, stretching the truth
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4.0
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Solid Place To Work
Account Executive (Former Employee) –  St. Louis, MOAugust 10, 2018
As a remote Account Executive, there are inherent challenges that come with the role, but they are easily overcame with proper guidance and leadership. The benefits are very good, with a stellar HRA matching plan, low cost insurance, and 4% 401k matching. Worst part of the job is that there are too many redundant internal meetings which are very hum drum. Most enjoyable part of the job is that Gartner's name is strong enough to open many doors for CIO's and other high level contacts.
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Overall rating

3.8
Based on 313 reviews
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3.7Work/Life Balance
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3.2Job Security/Advancement
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3.5Culture

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