Gateway Foundation Employee Reviews

3.4
Overall rating
Based on 180 reviews
Ratings breakdown
549
446
344
215
126
Sort by: Helpfulness | Rating | Date
Showing all 180 reviews
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fantastic Bosses
Team Lead (Current Employee) –  Chicago, ILJuly 10, 2018
I am having a great experience at Gateway Foundation. I have learned and grown my skills. I have a good relationship with the manager and director. They both are interested in mentoring and assisting their employees in improving their skills and developing new skills.
Pros
Laid back atmosphere
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Opportunities and Benefits are great
Director (Current Employee) –  Chicago, ILJune 22, 2018
Gateway Foundation is mission driven. New executive management team is working through growing pains but committed to the mission, vision and values.
Was this review helpful?YesNo 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Just Don't
Substance Abuse Counselor (Former Employee) –  Chicago, ILJune 19, 2018
Low pay, never give you raises when they say they will, they find ways to deny raises, even at yearly reviews. Always say that they do not have money to give raises, JUST ASK HOW MUCH THE DIRECTORS MAKE! 3 figures. They DO make enough money to give raises to the people actually doing the hard work. They only promote those who are either bad at their job or unqualified. Had a CLINICAL supervisor that was not clinically licensed- giving supervision to those with clinical licenses. Also those who were clinically licensed were denied interviews for the supervisor position. They are never properly staffed, always under staffed even though it is unsafe and clients have paid a high price for this constant irresponsible oversight. It is an abusive environment and the clinical director is so educated that they told staff that DID is not an actual diagnosis. I think that speaks for itself.
Pros
the clients are THE BEST, they deserve so much more than this.
Cons
high co-pay for insurance PLUS coinsurence
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No adequate supervision and too much politics
Counselor II (Former Employee) –  Lake Villa, ILJune 17, 2018
Staff not qualified were allowed to counselor and conduct individual and family counseling sessions without the assigned clinician's knowledge or approval. Too much buddy -buddy politics played.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great work place not so great supervisors
Substance Abuse Counselor (Former Employee) –  3401 Faron st St. Joseph moJune 6, 2018
The work place was awesome, I loved working with the clients. However the supervisor could have been more encouraging rather than just telling you every little thing you have or will do wrong. Encouragement goes a long ways!
Pros
Helping clients
Cons
Negitivity among co workers
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very interesting environment.
Reciever/Stocker (Former Employee) –  Wrightstown, NJJune 4, 2018
Very fundamental environment to work at, with numerous tasks and jobs to learn and train on. Supervisors are open to other workers and is very easy to communicate.
Pros
Free lunch with expanded menu
Cons
Not many employees so multiple tasks has to be done with same hands.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Poor work environment
Counselor I (Former Employee) –  MissouriJune 1, 2018
Poor management, does not care about employees, constant bickering, management being degrading, no advancement opportunities, gossiping constantly , favoriting poor working employee s
Pros
None
Cons
Management, expectations, pay, benefits, company
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast paced and stressful
Counselor III (Former Employee) –  Burnet, TXMay 29, 2018
Pay was regulated by contract and employees were worth far more than they were paid.
Real good feeling when clients realized they needed the program and you felt like they had a real chance to stay clean and sober.
Pros
Free lunches, helping people who really needed help
Cons
Working in corrections requires adjustment to their regulations.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job Coach ) Helping them meet there goal
Home Health Aide (Former Employee) –  Broken Arrow, OKMay 20, 2018
Being a job coach was different at first, Until i got the hang of it, I love it. to see finish what they started and to see that they earn a paycheck that made their goal. everyday i learn a lot from them also, we enjoyed each other.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great nursing team work.
RN Staff Nurse PRN (Former Employee) –  Carbondale, ILApril 26, 2018
Gateway taught me about the disease process of substance abuse and gave me a better understanding of the complications that comes with the disease process. The team work was excellent in the nursing department.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Amazing place to work in every aspect except financially
Substance Use Counselor (Current Employee) –  Saint Joseph, MOApril 23, 2018
This is the single best company I have ever had the pleasure of working for. However, I would strongly recommend you do not apply if you want to get paid well. The staff is some of the most outstanding I have every worked with and even the supervisors were caring and considerate. Decisions were made with staff members in mind and transparency was always a priority. You can expect ample amounts of positive and negative feedback but nothing more than what is necessary to grow as a professional. They truly care about their staff. This is a non-profit organization, though, and while you can seek out promotions that come with a higher pay-scale, most positions are underpaid. However, what they lack in money they more than make up for in respect and humanity.
Pros
Free lunches, good workplace attitude, great experience
Cons
Poor pay, long walk, contracted to the state government
Was this review helpful?Yes 5NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun
Maintenace (Former Employee) –  Bronx, NYApril 15, 2018
Great place to work. once every one is gone you start cleaning Dont have to worry about anybody telling you wat to do. how to do it or anything of the such.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Okay work place.
Counselor I (Former Employee) –  Kyle, TXApril 4, 2018
The work place itself, working with clients, is a good thing, however the environment is very stressful and you may or may not work overtime on a regular basis, just depending on case load.
Pros
Amazing lunch times.
Cons
stressfull
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Motivating and life-changing
Senior Coordinator (Former Employee) –  Chillicothe, MOMarch 16, 2018
Gateway is a drug and alcohol treatment facility. It is a life-changing program and you get out what you put in. It teaches acceptance, responsibility, and accountability.
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Bias and unpleasant place to work
Front Desk Receptionist (Former Employee) –  Chicago, ILMarch 15, 2018
I experience severe harassment from my manager in the business office. I took the proper steps to reporting it to the director of my location and HR and also corporate compliance, no one took it seriously. Also they are very bias when clients are in need of treatment, they cater to private insurance over government insurance. Also they are color bias and have poor professionalism. The free lunch is not good and they do not provide a private break room for their staff, typically you have to eat with the clients and also after the clients are served first. They are all about getting clients in the door not to change or make a difference in someone’s life but more so to make revenue. Confidentiality is not enforce your practiced for both clients or staff. They have a very high turnover rate.
Pros
Benefits
Cons
Poor leadership in Management
Was this review helpful?Yes 7NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Extremely stressful place to work
Lpn (Former Employee) –  Chicago, ILMarch 8, 2018
Nurses are how this place legally keeps their doors open but they have the least say so. Gateway is all about occupying the most beds as quickly as possible regardless of their overall health condition. If the nurse determines a potential client unstable for admit, the client having private insurance is their express ticket into the facility. Then the responsibility is dumped on the nurses and doctors to scramble to order meds stat to stabilize the client. Hated every working day at this facility.
Pros
Free lunch
Cons
Low pay, non medical staff passes meds too
Was this review helpful?Yes 6NoReport
Official response from Gateway Foundation
March 22, 2018

Gateway Foundation is the largest non-profit provider of substance use disorder treatment in the US. Since 1968, we have cared for over 1 million men, women and adolescents. Gateway is Joint Commission accredited and continuously strives to deliver the best quality care to our clients. Our facilities offer a full continuum of care from Residential Treatment, to Recovery Homes to Outpatient. In some programs, self-administration of over the counter medication and prescription medication is permitted under the supervision of trained staff. If you have specific concerns, or your experience varied from the protocols we have set, please report them to our compliance officer at compliance@gatewayfoundation.org. At Gateway, providing quality, professional care is of the utmost importance.”

1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Management
Counselor (Former Employee) –  Caseyville, ILMarch 6, 2018
Gateway in Caseyville will become a better place to work for when they break up the existing management team made up of a couple who are dishonest people. They talk about integrity, but have none themselves. They can not be trusted.
Pros
Free meals
Cons
Always under staffed
Was this review helpful?Yes 6NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
a leader in the field
Counselor (Current Employee) –  St. Louis, MOMarch 2, 2018
Gateway is a leader in the field of substance use disorder treatment and has been at the forefront in the use of medication assisted treatment. It is an exciting time to be part of the Gateway family.
Pros
progressive leader in the field, St. Louis managment
Cons
can be very stressful especially when the site is short staffed
Was this review helpful?Yes 2No 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was a nice place to work
Substance Abuse Counselor- Counsel (Current Employee) –  New Orleans, LAFebruary 18, 2018
The management is very caring and they treat you well. There is no health insurance but the vacation time and sick time are fantastic and yo get all the federal holidays.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Substance Abuse Counselor (Current Employee) –  St. Louis, MOFebruary 17, 2018
A good place to work. However, It can be stressful at times. The staff are supportive and helpful and everyone is a team player. Management is fair and helpful.
Was this review helpful?Yes 2NoReport