383 questions
The interview process is an all day event. First you go in for a computer test. If you pass the computer portion, you go back, sit and wait to be called for your 1st interview. After the interview, you do role playing where you are placed in a room with paperwork to read over and a phone. You start getting phone calls and have to role play displaying your customer service skills. If you pass that portion, you go back out, sit and wait to go do shadowing for what seemed like an hour to me. Once you're done shadowing, you interview with the hiring manger and they will ask questions about what you remember or learned from shadowing. The hiring manager will then let you know if you are hired or not. Once hired, I had to go to health services for my drug test, which they take a hair sample (& not a small hair sample either). My appt for testing was at 8, I didn't leave that day until after 4.
If you were in charge, what would you do to make GEICO a better place to work?
Appreciate the employees more and change management
Be prepared to do roleplay for a job on the phone.
It’s the only good thing in the area that I live in.
Just depends on when the next class starts. I was hired on May 3 drug, background and credit check came back May 13, next class doesn’t start til June 10th so about 10 days
Falsely accused of avoiding calls.
I just took the test. I wasn’t bad. Don’t pay attention to the time. It goes fast, but really take the advice and be alone. It’s not the end of the world. Some of it made me laugh. Have a comfortable keyboard for transferring information, but it will be okay. Take your time and breathe. You will mess up more if you focus on the time verse the task. GOOD LUCK!
If you can even get passed the over 40 questions on thier online evaluation, which is obviously a way to filter out thier apparent bias. Totally disappointed on thier hiring practices, especially for a company that grew from supporting government workers.
If you’re cool with management, then you’ve got it made. If you have even the smallest difference of opinion on something, you’re viewed as the black sheep and get treated poorly. Coaches are usually cool and upbeat, but even they play favorites. You’re treated as a number, not a human.
There are day and evening shifts. You get an extra 10% for working until 9pm