Horrible. The management is horrible and they treat their employees horribly. They pressure you to do things you’re not supposed to do and mock you if you do something wrong.
Feedback is managed through my supervising attorney's email or WEBEX
GEICO is the 2nd worst employer I’ve worked for Terrible Management
Micromanaging 100% of your time & calls
They play favorites with sending unpredictable calls to least favorite associate and give those to the people they like the best the for sure sale
Poorly, through group humiliation or not at all
Rarely, if at all.
email, verbal, video conference, webex teams, etc
Via townhall that you have to use lunchbreak to attend.
With warnings about not able to meet expectations that were never created to be met. Very non customer service oriented business..
Generally feedback on your performance is provided weekly by your supervisor and monthly as a cumulative end-of-the-month review. If you are not meeting expectations, a manager may be present. As far as company feedback, it may be provided in a monthly meeting or a special meeting will be provided as a group. Some information that associates may be interested in such as company results, growth and departmental changes is not directly communicated effectively.