GEICO Employee Reviews

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2.0
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ok company
Claims Adjuster (Current Employee) –  Richardson, TXMarch 25, 2019
ok company for a paycheck, not a great work life balance, pays less than other insurance companies. management needs some work as well. not a good team environment
Pros
pay for license and continuing ed
Cons
work life balance
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1.0
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Not that great
SALES REPRESENTATIVE (Current Employee) –  Getzville, NYMarch 25, 2019
High expectations, low help, managers can be good but some arent.

Really hit or miss, dont go below 90% availability or you will be yelled at, be prepared to take 30-50 calls a day
Pros
Pay
Cons
Pretty much everything else
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5.0
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Great place to work and learn
IT MANAGER (Former Employee) –  Chevy Chase, MDMarch 24, 2019
Geico provides opportunity to grow and move around in the company to get a multitude of experience from various technology areas. Great place for women in technology as you can see many in high management places.
Pros
career growth, pay and support
Cons
Telecommute
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1.0
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Stressful, unrealistic job expectations and low pay
Bodily Injury Claims Representative (Former Employee) –  Woodbury, NYMarch 23, 2019
High work load and unrealistic expectations from management. New employees are paid higher and once you meet a salary mid-point you stop getting a raise. Tenure in a department is not appreciated. No option to ever work from home. Very stressful every minute of every day. Pay not worth what you’re doing. Helping the success with the company has no benefit to its employees.
Pros
Benefits, advancement opportunities, bonus
Cons
No option to work from home, unrealistic job expectations
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1.0
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Ninth circle of Hades
Service Sales Representative (Former Employee) –  San Diego, CAMarch 23, 2019
Excellent training program. Terrible micro management. Completely unprofessional and lack of respect for employees. Lots of cliques and brown nosing. Worked 3 different shifts and it was always the same degrading attitudes. I felt like a kindergartner when they told me they had been timing my bathroom breaks. Seriously. Everything in the building is recorded , even what you say in the elevator. I left after 3.5 years and immediately was making double the money.
Pros
Great benefits
Cons
Management, hours, lack of respect
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5.0
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Thankful
Claims Liability Adjuster (Former Employee) –  Richardson, TXMarch 22, 2019
I'm extremely thankful to have had the opportunity to have worked there. They really know how to over and beyond in displaying thei appreciation for their employees.
Pros
Great career opportunity
Cons
None really
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5.0
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Great advancement oppurtunities.
Liability Investigator (Former Employee) –  Macon, GAMarch 22, 2019
I started In Customer Service. Then moved to Salvage and up the chain to Claims and then to Liability. I enjoyed my job until I moved to Liability. The long hours at a salaried position made for long days and nights. I resigned due to a stress related illness.
Pros
Great benefits
Cons
Glued to the phone
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4.0
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Great opportunity, not so great management
ERS Representative (Former Employee) –  Macon, GAMarch 21, 2019
Fast paced business with paid training! Awesome opportunities to post to and apply for other jobs within the business. Cafeteria, gym and outdoor activities are truly a plus.
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5.0
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Amazing
Insurance Agent (Former Employee) –  Fredericksburg, VAMarch 21, 2019
GEICO is one of the few companies in the US that truly knows how to appreciate its employees and give back to them for all their hard work and dedication.
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5.0
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Amazing job
Dispatcher (Current Employee) –  Macon, GAMarch 20, 2019
So many opportunities to move up with the company. Also so many resources for your life outside of Geico. Geico teaches you patience and how to deal with different personalities on a day to day basis. This is a great company to work for.
Pros
Resources and training
Cons
Can get very overwhelming
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3.0
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You have the good and the bad..
Claims Adjuster (Current Employee) –  Macon, GAMarch 20, 2019
Phones are always ringing
I’ve learned to handle liability disputes and salvage titles
Management is a stickler for answer rate
Co workers are great
Quality expectations are extreme
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1.0
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Great benefits very stressful jon
Customer Service Representative (Current Employee) –  Indianapolis, INMarch 20, 2019
The job is great has wonderful benefits also paid time off the job overall is stressful itself it’s very hard it’s a lot to learn and also take in.. some departments are better than others
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2.0
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Unpleasant, competitive, and generally condescending management
PIP Adjuster (Former Employee) –  Marlton, NJMarch 19, 2019
The job itself wasn't terrible, but management was exceptionally condescending and refused to assist with further learning to improve at tasks. My boss directly told me that since I came into an insurance position without medical information, I was pretty much destined to fail. It may not have even been her fault, as managers were expected to constantly assist upwards of 10 people who are getting browbeaten by customers. I'm sure it's a decent position if you're properly supported and encouraged, but I was not.
Pros
Some coworkers are nice and there are regular food related events
Cons
Stressful, Management rude, pay is unfair
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4.0
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Room for advancement
EMERGENCY ROAD SERVICE DISPATCHER (Former Employee) –  Macon, GAMarch 19, 2019
Very fast paced at times, especially around the holidays. I learned how to have better time management and multitasking skills. The management was always very supportive and the workplace was friendly. The hardest part was the customers, but the most enjoyable part was also the customers.
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3.0
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relax environment
Senior MicroStrategy Developer (Former Employee) –  Chevy Chase, MDMarch 19, 2019
relax environment. But not so much space to grow up. yearly increase is slow. tech is old. people are waiting for retirement. People are nice there. management is good.
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4.0
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Independent work environment
Auto Damage Adjuster (Former Employee) –  Chevy Chase, MDMarch 19, 2019
Very busy day
Process driven company
Fast pasted workplace culture
Very independent working environment and decision making
Hardest part to keep up with company expectations.
Pros
benefits
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3.0
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Overworked
Auto Damage Adjuster (Current Employee) –  Springfield, VAMarch 19, 2019
One of the primary things you are rated on is your survey results. Only 9s and 10s count. You're expected to be rated a 9 or better consistently for 80+% of your surveys. Fall below that and you get to spend time in a monthly meeting until your numbers improve. You're not allowed to tell the customer about the survey, nor inform them that only a 9 or 10 is acceptable. Outliers are never removed from the calculation. If you get a bad survey and the free form comments state you were wonderful, but the shop screwed up. That survey is NEVER removed from the calculation. Productivity is another issue. If you have to write a supplement on a claim that you have previously touched, you get no credit towards your productivity. Have fun making your productivity goal when half your work counts for zero. Also, if you work more than 7.75 hours in a day and have the audacity to report your actual hours, it will negatively affect your productivity. Most adjusters work uncompensated overtime to keep their productivity up. If you ever tell your supervisor that you do it, you'll be forced to enter the actual hours and watch your productivity plummet to unacceptable levels.
Pros
Good Benefits, Profit Sharing
Cons
No work/home balance, Mgmt does not consider things that are out of your control when there is a customer complaint, Mgmt has a poor concept of what can be reasonably completed in 7.75 hours
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4.0
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Great culture and room to grow
APPLICATION SYSTEMS ANALYST II (Former Employee) –  Macon, GAMarch 19, 2019
GEICO provided many paths to grow within the company with a lot of opportunity to promote from within.

They provided me the opportunity to do volunteer work as well.
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3.0
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Fun place to work strictly numbers based
Customer Service Supervisor (CSS) (Current Employee) –  Richardson, TXMarch 19, 2019
Started out fun, loved the culture, management was willing to work with you. More tenured you got the less help was received. Pay alot for benefits and they don't offer short term disability
Pros
Advancement opportunities
Cons
Management
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4.0
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Great place to work if sales is your passion
Insurance Sales Agent (Former Employee) –  Poway, CAMarch 18, 2019
Sales has to be your passion or you will hate being a sales agent. The management wants you to succeed but if it not for you then you are hurting yourself as well as the company. Pay and time off was amazing.
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Overall rating

3.5
Based on 3,662 reviews
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3.1Work/Life Balance
4.0Compensation/Benefits
3.6Job Security/Advancement
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3.1InHerSight Score

3.1Personal Development

3.8Career Opportunities

2.6Family Support

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