Working hours depend on budget for department, can vary wildly.
Answered - Front Lines (Former Employee) - Chicago, IL
Long and weekends are worked
Answered - area manager (Former Employee) - Lordstown, OH
Non-stop. They are shifting to a system where work is literally never ending. If you're in the office, you had better be smiling and dialing.
Answered - Admissions Representative (Former Employee) - New York, NY