General Dynamics Information Technology
Happiness rating is 66 out of 100
3.8 out of 5 stars.
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Work at General Dynamics Information Technology: Jobs and Careers

Work happiness

Scores based on about 1,064 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they are achieving most of their goals at work?
Do people feel their work has a clear sense of purpose?

About the company

  • CEO
    Amy Gilliland
    80%
    approve of Amy Gilliland's performance
  • Founded
    1952
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Aerospace & Defense
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Jobs near you

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Software Development

204 jobs

Salaries

Salary estimated from 16.7K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at General Dynamics Information Technology have reported receiving these benefits. They will vary by role and location.

Health insurance
Dental insurance
Paid time off
Retirement plan
Vision insurance
Tuition reimbursement
Professional development assistance
Commuter assistance
401k matching
On-site gym

Rating overview

Rating is calculated based on 7.6K reviews and is evolving.

3.8020173.7620183.6120193.5520203.412021

Reviews

Warehouse Lead, Material Coordinator in Sterling, VA
on October 23, 2017
Laid back good work environment. A good stepping stone in the beginning of a career. There is definitely a feel good team environment at the location I worked at,
Customer Service Representative in Chester, VA
on November 29, 2021
This is a call center and literally one of the worst places to work in the industry. Average pay, no support from management, no advancement opportunities and a unsafe work environment.
Customer Service Representative in Anonymous
on November 19, 2021
Typical day at work if you worked from home (as I did) would consist of logging in to your company provided equipment, then accessing whichever system you were currently working with. Depending on the contract you're assigned to. Then waiting for calls to come thru. You may also attend team meetings on a weekly, daily or spontaneous notice. Which team meetings is a whole nother situation and gets old fast. Real fast. As in most times the information discussed in the meetings were sent out via email. Several emails. That being said, the meetings are boring and your hour long team meetings end up consisting of games being played, literal games you would play with your kids, team members talking about what their day has been like, reading informational emails based off which contract you're on, company sent out emails, or watching paint dry. I know that may seem great and all to be paid for an hour to more less play games or talk about the one phone call you or your (uninterested in listening) teammates may or may not have received for the day, but it gets old QUICK! I mean, What's the point of having the meetings? To keep a visual of what each other looks like? Or to see which teammate can win the most uninterested look contest? When you're literally not having much call volume to begin with on a daily or weekly basis, depending on your contract you're on. Oh and how could I forget! You'll also have your weekly coaching to go over your performance. I know, I know we all love those, right? What's better than you being reprimanded for being too friendly with a caller too long, when you have absolutely almost NO ONE waiting in the queue for you to answer their call?! When I say almost NO ONE, I actually mean NO ONE. Yet we can play games in our team meetings for almost an HOUR, look at each other and/or read our individual emails (which I'm sure most of us did NOT). You even sometimes(really most times) to get to read those emails out loud as a CLASS! Super exciting to do that! Oh and as I stated earlier, you may receive, via email, a spontaneous, short notice of a team meeting coming up within the next hour to two to go over an informational email, based solely off the contract assigned, to go over. Um excuse me but if we received the notice for the team meeting via email, I'm MORE THAN SURE, WE ALL received that informational email as well. As company system maintenance is updated faithfully. I'm also MORE THAN SURE, everybody here can READ! Therefore IF anyone has a question they'll reach out accordingly as having done so any other day. WHY DO WE NEED A 30 MINUTE TEAM MEETING JUST FOR SOMEONE TO READ TO US AND ASK IF WE HAVE ANY QUESTIONS?! I'm Sorry but do Y'ALL (supervisors on up) THINK WE'RE SLOW?! If so, there's something missing or hidden in the Recruiting department. So expect, Repetitive, Repetitive, Repetitive, Reprimand, then Repeat. Can't say that you'll learn much to carry with you other than the current system for the contract assignment. THE MOST enjoyable of it all is Working from Home. There's also a Mandatory Vaccination Policy if curious.
Operator in Garland, TX
on November 19, 2021
The union is fake!!! The company lies to get contracts. Very bad place to work!!! They treat you bad and human resource backs the supervisor up. Their rule is don't have witnesses when you do it.
Bilingual Customer Services Representative in Riverview, FL
on November 18, 2021
Working in GDIT was a good experience , I learned a lot about security, culture and values.Good places to work, excellent benefits and flexibility on schedule for their employees .

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Questions and answers

People have asked 258 questions about working at General Dynamics Information Technology. See the answers, explore popular topics and discover unique insights from General Dynamics Information Technology employees.

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  • Work from Home
  • Office Locations
  • Health benefits
  • Job Opportunities

Interview insights

Insights from 937 Indeed users who have interviewed with General Dynamics Information Technology within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Just how efficient we were on a telephone and if we were able to handle a very high call volume.....

Shared on March 11, 2019

How fast can you type? Are you good at working with the public

Shared on November 10, 2018

Have you worked in customer service?

Shared on April 29, 2018

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