In this position I was able to hone in on my customer service skills. When I started, I was immediately moved into an auditing position that was a new position, designed by me and a coworker. We were told what was needed from an auditing standpoint and found the most comprehensive way about auditing each and every account. I got to know a lot of great people working there, from all walks of life, including former lawyers and police officers. The most challenging part of this position was keeping up with all new state laws that were implemented bi-monthly, and easily the most enjoyable part was working and talking to different people every day.
Chance for excellent bonuses, PTO accrued quickly
The systems that we worked on were outdated, and rarely changes were made to make things work from a collectors perspective.