Genesee & Wyoming Inc. Employee Reviews

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4.0
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Nice place to work but field management sucks and hours are crazy
Engineer (Current Employee) –  Baton Rouge, LAMarch 18, 2019
Nice place to work if you don't get sick or if there's always work at your location. Field management doesn't care about you, your health, or family life. They also complain when they have to work for you, or have to get someone to work for you, if you can't come in and they also lie to you about things, like the use of vacation or PTO time.
Pros
Pay and Benefits
Cons
No Family Life and Bad Management
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1.0
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Micromanaged, devoid of integrity, lacks business acumen
Supervisor (Former Employee) –  NYMarch 17, 2019
Supervisors work 12+ hour days 6-7 days/week. Little time off. Pay in line with other RRs but isn't worth the hostile work environment. No organizational support or competence. This isn't my first rodeo, but it seems to be theirs, at least in the Northeast U.S.
Pros
Pay & Benefits
Cons
Everything else.
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1.0
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No Creativity: Led by Sheep, Parrots, and Lap Dogs
Trainmaster (Operations Manager) (Former Employee) –  Bakersfield, CAMarch 12, 2019
G&W lacks the ability to respond to changes in the business environment. Executives at the company follow the lead of the large railroads (UP, BNSF, CSX, NS). Tons of revenue is lost due to slow decision-making. When decisions are made, they are "communicated" down...which really only means an e-mail is forwarded from corporate leadership to regional leadership to local leadership who adds "This is now an expectation" without providing any reason or buy-in. Those same decisions are never reviewed for downstream impact to safety, customers, or field employees...creating even more loss of revenue. These guys couldn't run a train around a Christmas tree on time nor react to changes in the business environment to save their lives. Follow the leader (sheep), repeat down/forward emails from leadership without buy-in (parrot), and highlight fellow employees shortcomings for a promotion to higher level management (lap dog). Pimp, Punt, Punch, Placate, and Pass (The 5-P's of G&W management) are the name of the game.
Pros
Its a job.
Cons
Your boss knows less about railroading and making money than you.
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2.0
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Terrible work life balance / unreal expectations of management / serverly under compensated
Manager (Current Employee) –  Seattle, WAJanuary 24, 2019
unsafe working conditions for managers
Work/life balance non-exsistent
Unrealistic expectations of management
Under compensated for workload
Upper management disconnect
Pros
Non office career
Cons
Serverly over worked, high stress
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2.0
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Plan to Work
Railroad Worker (Former Employee) –  Ludington, MIJanuary 11, 2019
Company was taken over in 2013. Safety was high, but quickly became about profitability. Career advancements did not come as promised. Time and time again, outsiders where brought in to operate and did not value the employees options. Profits where lost, due to this and then it was blamed on poor performance of the employees.
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4.0
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Interesting Job and expriences
IT Manager (Former Employee) –  RochersterDecember 27, 2018
Enjoyed working there, very interesting and learned lots about the culture, customer needs and requirements. Enjoyed meeting the people from different locations and satisfying their needs.
Pros
Positive group of people
Cons
My position and others got sent to another State
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1.0
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Bad management worst ever
Switchman (Current Employee) –  Baton Rouge, LANovember 30, 2018
Used to have good manages but they all left for better paying jobs now it's just a bunch of racist that don't care about the employees at all I only care about is the company and getting work done no matter how unsafe it is
Pros
None
Cons
Everything
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3.0
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Working for the engineering services department of G&W had got to be to stressful.
Operator (Current Employee) –  Jacksonville, FLNovember 25, 2018
I had worked many hours on many different machines trying to work my way up and earn more pay but they would not pay me for my work or things I had learned. I learned how to run and maintain many machines and they would put me on very poorly ran machines that exposed you to all the outside elements and when I would ask for they pay for that position they would put someone else in that place in order for them not to pay me.
Pros
Usually get long breaks when equipment broke down
Cons
8 days away from family and friends get tough
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2.0
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Bad management
Locomotive Engineer/Conductor (Current Employee) –  IndianaOctober 12, 2018
Just like any other railroad. Good management=good place to work.
That’s definitely not the case here. Revolving management door. Poor communication. Back stabbing. Employees are expendable.
New employees be advised- don’t plan or expect to be able to have a good quality of life if you have a family.
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5.0
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Great culture
Frontend Developer (Current Employee) –  Rochester, NYOctober 2, 2018
Love the people that I get to work with. The ONLY bad part is it needs to feel a little corporate because of the sensitive information they deal with.
Pros
People
Cons
Corporate
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1.0
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Not all it was cracked up to be
Trainmaster (Former Employee) –  USASeptember 29, 2018
From day 1 my AGM did everything he could to chase me off. He would purposely sabotage me to make me fail as he didn't like me. Too many CSX guys now.
Pros
Benefits
Cons
CSX mentally, guilty until proven innocent, back stabbing and sabotage
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1.0
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Very poor supervisors
Track Laborer (Current Employee) –  JacksonvilleAugust 30, 2018
If you’re drinking buddies,ex military or from another railroad everything is fine. Preach safety and rules but outside the class room that’s out the window. FRA would have a field day with fines if they did some sneak inspections on the track, looking for new job now
Pros
Getting to leave at the end of your rotation
Cons
Having to return
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1.0
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Think twice
Conductor (Former Employee) –  Hartford, CTAugust 29, 2018
Unsafe and hostile work environment. Management preaches safety but in return employees disregard safety in order to "complete" the job. There is no standard since everyone's interpretation of the rules are different and if you work with other crews you are prone to being corrected and face criticism since the last crew told you to do it this way while this crew says it's not correct. In basic terms with employees a lot of two face and back stabbing. Training isint done by management but instead they send you to ground school for two weeks and the rest is on job training and if the employees are the ones training the new hires then it comes to no surprise that there is no standard since rules are being interpreted in a different way. Customers are demanding which in return makes management unhappy that the employees couldn't get to them on time. Have fun waiting as well, Amtrack has complete control of the line and well make you wait 3-4 hours for passenger trains and CT Rail has started so making windows is almost impossible or stressful.

This job isint supposed to be stressful however the current staff and management are impossible to work together which makes cooperation nonexistent.
Pros
Money
Cons
Long hours, management, training, hostile staff, travel
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5.0
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Good work environment
Conductor (Former Employee) –  Cincinnati, OHAugust 11, 2018
Good place to work. The supervisors are very understanding and all seems to be organized and expectations are clearly defined. G&W offers very competitve benefit packages along with good salary.
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1.0
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Treated poorly and very bad management
Locomotive Engineer/Conductor (Former Employee) –  Rochester, NYAugust 5, 2018
Worked for company for a long time and was treated very poorly. Different employees are used and treated differently depending on how long you have been there and how much you are liked. Would never work for one of their companies again.
Pros
Pay if you work a lot of hours
Cons
Everything
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1.0
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Enter at your own risk
Conductor/Engineer (Former Employee) –  Lima, OHJuly 30, 2018
Company has no communication within parent company. Hiring stinks, moral is at a 0, Overall people are nice to work with but is at Refinery, pay for work is horrible they treat you like a slave and if you mess up ur fired. Vacations is great you get 2 weeks after 90 days. Mgt is ok but you are the slave without any kind of help always a take kind of company never a give. They tell you one thing and it's the opposite. Equipment is ancient and broken but if you are a brown noser this job is for you, they love a kisser here, it gives you opportunities to become supervisor of absolutely nothing with pay. My time there of 2yrs wasn't all bad just recently STAY AWAY!!!!!! there is better jobs than this and pay the same with half back busting work. Apply at your own risk if you do land a job which queen B will interview over the phone from Florida and if you are perfect you get a job if you have even a blemish anywhere in your life forget about it. GOOD LUCK
Pros
Vacation, Benefits are great
Cons
Everything else known to man in this job
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4.0
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was a great paying job for the area
Conductor/Switchman (Former Employee) –  Rochester, NYJuly 19, 2018
was a great job, but the slightest little mistake, they didn't seem to want to have you around. They always were out and about, hiding in the weeds, trying to find something wrong in what you were doing.
Pros
great benefits
Cons
working all hours of the day
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2.0
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Could have been better with proper management
UTILITY COAL OPERATOR (Current Employee) –  Gillette, WYJuly 9, 2018
A typical day consists of 12 hour shifts, either a 28 day rotation or 7 on 7 off schedule. Being with the company allows one to learn how to operate a locomotive, mainly. It's easy work, but frustrating when it comes to getting in contact with a manager.
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2.0
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Extremely stressfull and fragmented
Revenue Protection Analyst (Current Employee) –  Jacksonville, FLJune 24, 2018
A typical day includes responding to emails for each railroad you are responsible for. Ensuring all billable events are captured and applied. Working with various departments to resolve issues enabling the analyst to apply accurate billing. Review and analyze current invoices prior to finalizing to be sent to the customer. Reconcile payable against customer invoices to G&W and notify accounting invoices are good to be paid.

The workplace culture is fragmented and not conducive to being a member of a team.

The hardest part of the job is the lack of training, support from management when assistance is requested, yet expectation for good job performance is a constant demand.
Pros
health care benefits
Cons
lack of training and support
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4.0
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Gwrr
Senior Trainmaster (Former Employee) –  Bakersfield, CAJune 10, 2018
Great people, great management structure, opportunity for advancement. Low industry salaries is the only negative component for working at GWRR. Most positive aspect is work/life balance.
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Overall rating

2.7
Based on 91 reviews
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2.4Work/Life Balance
3.0Compensation/Benefits
2.7Job Security/Advancement
2.5Management
2.6Culture