Questions and Answers about Genesys

Here's what people have asked and answered about working for and interviewing at Genesys.

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  • What is the work environment and culture like?
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Arbitrary deadlines, no increase in resources to meet them

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I kept applying for positions for Genesys for about a year and a half it was not an easy process I just stayed consistent. Sometimes its hard to get in hospitals because you have people who've been there for years that have not gave their position up. And sometime your application gets overlooked but I prayed and just kept applying myself.

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The vacation policy was standard. I had 2 weeks of vacation in my first year.

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Most of the time the work hours are 8 hours or so. The hours are flexible as far as start and end time. But during quarter-ends and year-end we've had 4 hours or so of overtime.

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Times and things have changed. Genesys has acquired ININ and the benefits are more streamlined and not as good as those provided by ININ. Health insurance, vision, dental, 401K (no stock option since the company is private) and relative amount of discounts. Upper management controls pools of departmental budgets for allocation.

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Be honest, show how you can benefit the company

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Hiring Agency

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Happy and some stressfull.

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My job experiences, scenarios, questions about myself, etc

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On an average you worked 8 hours, flexibilty

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