Do not recommend
Senior RFP Specialist, French and English (Former Employee) – Indianapolis, IN – April 3, 2018
I find it very difficult to state what a typical day at work would entail, because so much has happened in the 3 1/2 years I spent with the company - originally I started with Interactive Intelligence and then it merged into/was acquired by Genesys.
I learned not to believe what I was told by management overall because in the end several hundreds of people were let go, or left on their own out of sheer desperation.
There is seemingly no culture... or better yet, the culture is one of fear and retaliation in most departments, whilst upper management claims that Genesys is iconic and grand.
The hardest part of the job was trying to keep up with the constant, ever exhausting change in direction coming from upper management, the outrageous demands, and the micromanagement typical of line supervisors.
As far as the most enjoyable part of this job is concerned, I can say that I love writing proposals and be part of a successful client engagement team.
Work as a proposal writer
Instability, uncertainty, lack of positive culture, micromanagement