UR Specialist (Former Employee) – Westlake Village, CA – September 17, 2018
Genex was a good place to work at, There isn't much advancing in that company for the data entry workers. They were very fair with pay.Some of the workers didn't pull their weight which made getting the job done a little harder.
Vocational Rehabilitation Field case Manager (Current Employee) – Boston, MA – October 19, 2018
Extremely poor management with overloaded case managers. Micromanagement is rampant, but the managers are not consistent in their management styles, leading to stressful encounters. There is also no consistency in management. End of month information is questionable and reports are "pre-billed" and employees are expected to complete reports after the fact. There are other questionable practices too numerous to mention. I would avoid this employer at all costs. I lasted 5 years and I was considered a long-time employee!
Administrative Assistant (Former Employee) – San Antonio, TX – September 8, 2018
it was my first job after receiving my certificate in medical office and I was hired on as an administrative assistant and a transcriber job was a learning experience but the work I did and the pay I received was not enough
Referral Intake Sr. Specialist (Former Employee) – Wayne, pa – September 8, 2018
Horrible place to work when you have children, they’re very inconsiderate to the life you have outside of your job. Too much mandatory overtime, not enough pay. The work load is wayyyyy too much for the rate your paid.
Field Nurse Case Manager, worker's comp (Former Employee) – Pleasanton, CA – August 5, 2018
I worked as a worker's compensation case manager at Genex; working remotely from my home with required trips to the main office in Pleasanton weekly to turn in reports. It was a great job for me at that time of my life working through a divorce.
Senior Referral Coordinator (Former Employee) – King of Prussia, PA – July 30, 2018
At Genex the buck stops at the very bottom. There is little to no accountability and management is not honest with their employees. Yearly reviews/QA analysis were manipulated to protect management and nepotism was rampant.
Upward mobility was almost non-existent as many upper managers and department heads were entrenched in their positions and were held to a very low standard in terms of attendance and participation in the daily running of the corporation.
On a positive note the compensation was very fair since, as a supervisor once told me, "you are paid well to put up with the unnecessary stress and anxiety that comes with working here."
No training offered. Learn as you go with not even a guide.
Vocational Counselor (Former Employee) – Troy, MI – April 23, 2018
Management extremely critical, and although I was new to VCM as a career they offered no training. Continuously criticized me for what I didn’t know, but didn’t even provide me with an orientation or any formal training. Heck I wasn’t even provided a guide for self study. Just thrown in to fill their quotas until they didn’t need me anymore.
Workers' Compensation Field Case Manager (Former Employee) – Elkridge, MD – December 27, 2017
Management was not very supportive of staff. Bottom line is billable hours at any cost. They don't care about how many hours you work or that the tasks that you are asked to do by adjusters may be above your scope of practice or even in violation of HIPAA. They side with adjusters.
Field Nurse Case Manager (Former Employee) – Tampa, FL – December 6, 2017
Very stressful work place. Case managers pitted against one another for most hours billed. Quantity highly regarded, quality not so much. Assigned to cover files 4 or more hours away when there were multiple case managers much closer, to increase billable hours.
Sales Manager (Former Employee) – Buffalo, NY – October 25, 2017
Called on Insurance companies and TPA's to enroll patient's for their worker comp rehab. Spent my days selling to Managers and insurance adjusters. Did plenty of entertaining and meals and daily presentations. Sold to the Kentucky market. Management believed in the sales force and let everyone perform their job as they saw fit. Great company to work for and some days miss being there.
RN Field Case Manager (Former Employee) – Louisville, KY – August 1, 2017
When Intracorp (division of Cigna) was bought out by Genex, there was no importance given to the NCM's - Nurse Case Managers, RN. There was no respect given and threats of losing your job was heard by e-mail from the top manager --- pushing RN's to meet their billing numbers ( we had to do the billing also) Had to work long hours on the road driving and then in front of the computer to enter time and reports, once I returned to my home office. * Hardest part was feeling like a professional in all my other nursing jobs, until this one --- and they think it will push you or motivate you. I believe it is a type of abuse. * Most enjoyable was working with the patients - injured workers and physicians. Being an advocate, but teaching and encouraging positive outlook on recovery.
nothing - pay is good, but not paid for all the hours you work