Loan Officer (Former Employee) – Commerce, MI – February 9, 2018
Genisys taught me time management skills. It was a fast-paced job that required a lot of hands on training and hard work. As long as you are willing to apply yourself to your tasks, you will do well with this company. However, part-time employees have limited advancement opportunities and do not get compensated nearly enough. I often felt taken advantage of and not appreciated.
45 minute lunches
No healthcare/limited benefits for part-time employees
Branch Manager (Current Employee) – Michigan – January 23, 2018
From the moment you join the team, you will be welcomed by everyone from the Executive Team to those that work in other departments and pass you in the hall. You will feel encouraged, well informed, and invested in. This organization understands and will tell you often, the employees are valued and appreciated. Truly a one of a kind company that is more like extended family.
Financial Service Representative (Former Employee) – Rochester Hills, MI – October 3, 2017
The compensation for the job you are expected to do is very low. It is very easy to advance in the branches but if you start in a branch it is very difficult to move anywhere else as you are "over qualified."
I don't know why but I had a feeling I wasn't liked from the beginning by the manager and let me say I was right in the end which could be because I didnt talk about everyone else like the others did so I didnt fit in..Also, the employees there were not welcoming at all and honestly just made the place so depressing. People always end up reviewing things the opposite of how I have seen so maybe my opinion will help others who find themselves like me!
Decent pay, work life balance
not welcoming, everyone talked about each other, no communication
Financial Representative (Current Employee) – Rochester Hills, MI – February 6, 2017
I love working at Genisys Credit Union. They really care for their employees and do their best to make sure that you are well educated in the field. Sales culture is something that they strongly encourage.
Member Service Representative (Former Employee) – Troy, MI – July 24, 2016
I enjoy the work and the management. They were very easy going and it was fun working there great boss. I was a cashier and typical duties were: Working the cash register watering plants helping customers needs stocking
FSR / Financial Service Representative (Former Employee) – Clarkston, MI – October 4, 2015
Yes the credit union was a fun place to work, there was always something interesting going on, my co-workers were great, we were like a close nit "family", I absolutely loved working there, the hardest part of the job was not to talk to long to the members while others were waiting for service, because you got to know everyone so well they ALL felt like family! The most enjoyable part of my job was feeling overwhelmed when a member made it a point to bring your name up to your manager and tell them what a "great" experience they had, from my knowledge of my job and being able to service them better.
HR dept was very good at recognizing our accomplishments! with branch lunches, and bonus, empoyee appreciation days...etc
I dont have anything bad to say about the Genisys CU
Teller (Former Employee) – Orion, MI – September 27, 2015
Great place to work and start out with member services! Members are very appreciative of the effort we took to help them with their financial advances. A benefit is taking time out of your day to help and guide someone else.
Pay is decent (low compared to other financial institutions). The company as a whole is a nice place, but my branch, specifically, is lacking management and has too many problems. Benefits and insurance are good.
Calling members to discuss and resolve delinquent accounts
Sr Collector (Former Employee) – Auburn Hills, MI – October 2, 2013
Typical day was answering calls and meeting with members to try and help them resolve their delinquent account(s). Worked in an office setting with many co-workers. The hardest part of this job was having to repossess, foreclose or start legal action against members who had legitimate hard falls. The most enjoyable part of my job was being able to help members by making acceptable arrangements, consolidating, etc.
Challenging work, benefits, co-workers
Due to economic strain job workload became very heavy and hard to sustain.
Financial Services Representative (Former Employee) – MI – August 26, 2013
Flexible working hours, very good health benefits and 401K package. Not easy to advance in the company unless you have a degree. Enjoyed the co-workers and manager I last worked under. Not all managers are well trained or easy to work with.
Great place to work with a focus on members as well as employees
Financial Services Representative (Current Employee) – Troy, MI – May 17, 2013
Genisys Credit Union cares about their members as well as their employees making it a great company to work for. Employees go above and beyond to meet members needs giving the credit union a high satisfaction rating above the rest. Genisys Credit Union has been voted top places to work since 2009 by the Detroit Free Press. Not only is Genisys committed to its member, but are also highly committed to the communities in which the branches are located. During a typical day at work, we are constantly opening account for new and current members, working on loans, and other miscellaneous jobs. I have learned how to process IRAs, certificates of deposit, loan audits, opening accounts, and fund loans. Management cares about their employees and takes the time to help out in any way they can as well as helping their employees grow. Not only my co-workers at the branch, but also the other employees credit union wide act as a big team whether it is seen on the front teller lines or behind the scenes. The hardest part of my job is making sure that members are aware of the difference between a bank and a credit union and letting them know that we do not charge many of the fees that other financial institutions do. The most enjoyable part of my job is financially helping members with whatever problem or advice they seek when coming into the branch and making sure they leave satisfied.