Genuine Parts Company/NAPA Auto Parts Employee Reviews

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3.0
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its a job and pays the bills
Stock Associate (Former Employee) –  Stevens Point, WIAugust 8, 2018
its a good job for a college student. being part-time it was a good job and I still had a life out side of work. you don't get full benefits unless you work more than a yearly ave of 32+ hours a week
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3.0
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Customer Service
Counter Salesman (Current Employee) –  Elkton, MDAugust 6, 2018
It is a very repetitive job, not very difficult but it is a physical job. It is customer service which implies that you will have customers that are not always the friendliest. The hardest part would most likely be the freight.
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5.0
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Good Company
Assistant Store Manager NAPA Auto Parts (Former Employee) –  Hattiesburg, MSAugust 6, 2018
I really liked working with Napa. The company looks after their employees. There is no hard part of the job. I think being on time and wanting to learn and work are the most important things in any company.
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4.0
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my experience at napa auto parts
Warehouse Associate (Former Employee) –  Oceanside, CAAugust 5, 2018
Napa was very rewarding to work for , every day i and the manager opened ethe warehouse and the store , it was my job to check the overnight inventory shipments to a line item list , upwards of a thousand items a day , also was responsible for 1/3 of warehouse inventory being shipped out to stores daily in a timely manner . the manager was amazing , she had the place running like a well oiled machine , fun environment , in our down time we played football on the side yard. I left to go into machine shop trade school
Pros
great work environment
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4.0
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Hard work, but high pay and good people
Factory Returns Puller (Current Employee) –  Anchorage, AK 99518August 1, 2018
The job was very fast paced and at times the work was very hard, but in the end it was a good place to work for. The pay was high and the benefits were really good.
Pros
high pay
Cons
very hard work at times
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2.0
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Overall Job Review
Accountant (Current Employee) –  Norcross, GAJuly 29, 2018
A typical day at work consists of daily sales reconciliation, journal entries, accounting corrections, and filing of documents.

I have learned to complete bank reconciliations using the Brinks system via ReconNet.

Management needs to communicate better among each other and ensure that all teams have the same information.

Workplace culture needs a boost. Participating in outside activities more often would be a step in the right direction.

The hardest part of the job is dealing with miscommunication and micromanagement throughout the day.

The most enjoyable part of the job is working with like-minded individuals who clearly understand what goes into making this a tolerable environment while still performing at the highest level.
Pros
Fun Activities coordinated by Human Resources
Cons
No interior windows to see sunlight
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4.0
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Fun place to work.
Sales, Cashier, Delivery Driver (Former Employee) –  Spring, TXJuly 23, 2018
A good company to work for with the ability to move up if you learn and take your classes and training. Managers are usually hired from within and understand where employees are coming from.
Pros
Ability to ask for holidays-offs or get paid extra for working them.
Cons
Rude customers
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3.0
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Good place to work!
Sales Associate (Former Employee) –  Charlotte, NCJuly 15, 2018
Overall Genuine Parts Company is a good place to work. You will need the people around you to help you get your work done as with any other job! The culture is changing and some people are on it and some are not, a lot is expected everyday in the stores and some people help and others don't. The company offers a lot of good stuff, and good benefits! Some leadership is really good, but they tend to change pretty often. Overall it's a great place to work if you can get people behind you and motivate people, if you are not able to do those things it will not be an easy place. It's a real job, where you need to WORK to get by.
Pros
Good benefits, good people, good coworkers.
Cons
Maintenance is not always up to par on cars, and stores.
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3.0
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Secure job with good benefits but non competitive pay.
Dispatcher (Current Employee) –  Santa Clara, CAJuly 4, 2018
Friendly working environment but laborious. 8 hour days guaranteed if you work full-time. Very strict on overtime. Here is where I learned to hone my multitasking skills. Hardest part of the job was constantly moving and lifting. Most of the time understaffed and overworked.
Pros
Good medical benefits, 8 hour days guaranteed
Cons
Non competitive pay, no overtime, laborious, understaffed
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5.0
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Productive and people oriented
Corporate Finance Intern (Former Employee) –  Atlanta, GAJuly 2, 2018
A typical day at Genuine Parts Company is pretty smooth. Everyone is willing to help each other out to get the job done efficiently and make the job easier.
Pros
Flexible work hours
Cons
Work from home
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4.0
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good company
Parts puller/stalker, Will call clerk (Former Employee) –  Phoenix, AZJune 28, 2018
good company, relaxed, paid training, paid time off, vacation, 401k, medical, dental, vision, insurance,good work enviornment, good employees as well as coworkers
Pros
relaxed
Cons
boring work
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3.0
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asdfas
Commercial and retail customer sales (Former Employee) –  Manchester, CTJune 25, 2018
Why is indeed forcing people to fill out reviews when glassdoor allows people who want to particapate to do so. You cant force people to do this by taking advantage of them using your services.
Pros
asdfasdf
Cons
asdfasdf
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5.0
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Best company I've worked for
Sales Manager (Former Employee) –  Phoenix, AZJune 25, 2018
Genuine Parts Company is the foundation of my career. I couldn't be where I am now without the valuable skills learned at NAPA. From the managers to the reps it's great.
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4.0
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Family Oriented
Accounting Clerk (Former Employee) –  Houston, TXJune 20, 2018
NAPA was enjoyable to work for. Management always involved there employees and their family in all NAPA events. Great management. I would highly refer people to work for this company.
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4.0
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Great learning experience
Wholesale/Major Accounts Sales Manager (Current Employee) –  Jackson, MSJune 18, 2018
Plenty opportunity for classroom and on the job training. You have all the freedom to succeed or fail that you are willing to take. Career advancement is a given if you don't mind making far less money than previous place holder. Biggest issue is that they let time on the job dictate salary rather than knowledge and skill.
Pros
Great learning experience, professional advancement oppurtunity within a fortune 200 company
Cons
Compensation (pay) is well below standard
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4.0
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Fun place to work.
District Sales Representative (Former Employee) –  High Point, NCJune 8, 2018
Calling on customers for sales promotions. How to work with heavy duty equipment. Management was good to work with. Culture was inconsistent . Traveling gone all week or two. The different locations visited.
Pros
Good Benefits
Cons
Travel a lot
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4.0
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Workplace is fast-paced!
Customer Service Rep (Current Employee) –  Atlanta, GAJune 6, 2018
This review is not based on the company as a hole; only on my work experience from the last 4 years.
The job consist of a 8 hour work day; I've have learned how to answer call, email, and faxes and to get necessary information to assist customers. Due to the workplace being fast-pace; management need to communicate more and make sure everyone is on the same page. The hardest part of my job is tying to answer calls, email, and processing deference types of forms in the time aloud for each case created. The most enjoyable part of the job is talking to and assisting the customers!
Pros
Healthcare, employee discounts, and paid time off.
Cons
The time constraint to process work load and workplace communication.
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4.0
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Good Pay & Benefits / Poor Work Environment
Cash Application Specialist (Accounts Receivable) (Current Employee) –  Duluth, GAJune 6, 2018
Great Pay and Benefits. No room for advancement! If you are looking for a job just for the money and benefits then this is the job for you. There's a lot of favoritism from management and human resources with specific employees.
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4.0
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Tough work, fast paced environment
Loader (Current Employee) –  Phoenix, AZMay 28, 2018
Very fast paced. Majority of time spent working on your feet. Must be able to lift heavy objects. Fun place great co-workers. Learned a lot about distribution and manufacturing of goods. Use of heavy machinery as well.
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5.0
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Good
Corporate Finance Intern (Former Employee) –  Atlanta, GAMay 26, 2018
Great company to work for and the people really care about each other. Everyone is working hard to make Genuine Parts Succeed. Management may be a little too conservative but it doesn't hurt the company at all.
Pros
Employees
Cons
Growth
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Overall rating

3.8
Based on 964 reviews
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3.6Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.5Culture

Ratings from women

2.2InHerSight Score

1.7Personal Development

1.8Career Opportunities

3.2Family Support

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