Genuine Parts Company/NAPA Auto Parts Employee Reviews

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1.0
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Terrible job culture, terrible management, and endless hours
Distribution Center Associate (Current Employee) –  Grand Rapids, MIJanuary 2, 2019
If you love 55+ hours per week every week and stress that will give you an ulcer, then sign up for NAPA as a manager. The job may not have been so difficult if the Store Manager was a decent human being. In my first month the Store Manager I was hired to assist told me multiple times I was paid too much, even though I took a pay cut to transition from a competitor. A very hostile and unprofessional work environment was the daily order of business and this manager had been with the company for 22 years. When I brought these issues to the attention of Human Resources I do not feel as though the company took any meaningful action and the hostility continued. I eventually had to resign my position and transfer to another position in the company for a significant reduction in pay. I would not recommend anybody join management at NAPA. Corporate insulates bad managers and I would suggest looking elsewhere for professionalism.
Pros
Reasonable pay and benefits.
Cons
Hostile work environment created by the Store Manager.
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3.0
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Ok
Analyst (Current Employee) –  Atlanta, GAJanuary 1, 2019
Ok, not very good with career growth, training, fairness, culture, support, communication and management. Employees not treated the same as far as quailifications.
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5.0
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Best place I've ever worked!
Executive Administrative Assistant (Former Employee) –  Marietta, GADecember 13, 2018
The best place I've ever worked. The management from the CEO to the mail clerk so very genuinely friendly and personable! Employees stay where they are treated well!!
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1.0
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Company wich throws people under the bus rather than take the blame themselves.
Manager (Former Employee) –  New York, NYDecember 1, 2018
Poor Company set up from The accounting dept. to the Parts dept,

Not enough experienced people to run the Parts Dept,
and a lot of corruption going on between the GPC and the New York City contract.

This company will place the blame on magaers and discriminate to their ad advantage.

I believe that Napa should be thrown out if the City Parts rooms for corruption of not giving true vehicle parts status reports to the NY city supervisors.

Napa has a record of firing location managers for speaking out against them when they want underhanded parts reports fabricated.
Pros
none
Cons
stabbed in the back
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3.0
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N/a
Stockroom Associate (Current Employee) –  Jacksonville, FLNovember 30, 2018
would be a great company if management was better, very unorganized, the company itself would be better with better management, Bouncing back and forth to part time to full time is very stressful, honestly I have worked for different companies but this one is the most stressful
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3.0
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It was OK
Machinist Trainee (Former Employee) –  Atlanta, GANovember 21, 2018
Lots of the blame game going on, some of the people were good the manager was awesome but asst. mgrs and supervisors were very demanding and never took any responcibility for their actions.
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2.0
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Mixed Feelings
Coordinator (Former Employee) –  Duluth, GANovember 12, 2018
I describe GPC as a true stepping stone. I feel I overstayed my welcome and I recommend if you start to work here, don't look to stay. If an opportunity presents itself, this may be a good option for you to stay. However, don't expect to be motivated, encouraged, or supported. Everything that's good about your position will be what you bring to it. If you develop great relationships with others, you may be ok for a while. If not, this is not the place for you. This is not a bad place to work, but an unfulfilling place to work...in my opinion.
Pros
Individual relationships are very strong here. Good support from team members.
Cons
No growth opportunities, no support from management (upper or lower level), pay is not good for the amount of work required (Coordinator level and above)
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4.0
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Good company to work for
Dispatcher (Current Employee) –  Richland, MSNovember 6, 2018
Genuine parts company(Napa) is a good company to work for. It is fast paced. Can be stressful. ..............…........................................
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3.0
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While the sales team was great to work with, there was little to no training or advancement.
Sales Associate (Former Employee) –  Jewett City, CTOctober 29, 2018
I would not work for NAPA again. This company does not help nor promote internal advancement. This job leaves you looking for more desirable work. There's no benefits or bonus's to keep you motivated to stay within the company.
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3.0
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Productive and busy
Manager (Current Employee) –  Norfolk, VAOctober 28, 2018
A typical work day is sometimes smooth but also chaotic.I have learned that working to satisfy the needs of two employers is definitely challenging and a lot of hard work.One of the hardest parts of this job is dealing with the different personalities on both sides, The most enjoyable part of this job is providing great customer service by providing the parts that the customer needs.
Pros
Off every major holiday, great lunches, the opportunity to work with the City
Cons
Every one wants to be a boss, Chaotic environment
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5.0
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Great company
District Sales Manager (Former Employee) –  Tampa Bay, FLOctober 23, 2018
Would recommend very flexible with work schedule. Awesome benifits great environment to work in. 401k with company match. Health care bison and dental
Pros
Flexible schedule
Cons
Work weekends
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3.0
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Great benefits, poor management
Supply Chain Manager (Former Employee) –  Atlanta, GAOctober 20, 2018
Good for work life balance. Good benefits, good work culture. They let go many people that had put many years into the company to bring in lower paid worker. No appreciation for life tenure.

Just another big corporation.
Pros
Benefits, Work life balance
Cons
Poor management, bad people descisions
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2.0
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It was a good place to work until the new Operations Manager and Warehouse manager took over.
Warehouse Associate (Former Employee) –  Richmond, VAOctober 15, 2018
There policies need to be reviewed and revised. There is a lot of special treatment going on there. Different strokes for different people. There in no fair treatment.
Pros
There are none
Cons
Need new management from the top to the bottom
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3.0
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The good, the bad, and the ugly
Supervisor (Former Employee) –  Norcross, GAOctober 14, 2018
NAPA pays most of its employees better than other auto retailers and there is definitely plenty of advancement and area changing, but the higher up you get, the more cutthroat it becomes. NAPA/GPC has a lot of different perks like discounts, a credit union, company events, and awards/recognition. But there is a heavy culture of favoritism here, like so many big companies . If you want a successful career, this is a good company to stick with. Just smile, work hard, become friends with the right people, and you can make your way up the food chain. Just remember that the creatures higher up the food chain will eat almost anything.
Pros
Decent pay, perks, and support system.
Cons
Salaried are worked ragged, buddy system, and most customers come to NAPA as a last resort.
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5.0
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Excellent team
Staff Accountant- Consultant (Former Employee) –  Atlanta, GAOctober 9, 2018
Easy commute and an amazing team. The culture at Genuine Parts Company truly is one of the best. Free breakfast on certain days of the week and free parking.
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1.0
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bad
Commercial Collections Specialist (Former Employee) –  Duluth, GASeptember 18, 2018
bad, stressful company to work for. punch clock happy, in/out and breaks no lee way. If management likes you they will let someone else work your files if not you will do more than just your porfile.
Pros
not any
Cons
fires left and right for no reason, stress, under managed
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4.0
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Great place to start your career
Information technology specialist (Current Employee) –  Atlanta, GASeptember 11, 2018
Great environment and place to work! Opportunities have been made available, just the time it takes for the promotion/change to occur - could take longer than needed.
Pros
Training, lunch, outings, and Team buildings
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4.0
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Great employees and local management
ADMINISTRATIVE ASSISTANT/RECEIVING CLERK (Former Employee) –  Stafford, TXSeptember 9, 2018
A typical day at work is forever changing. Lots of parts coming in constantly. Lots of days the workday consisted of 13 hours. Close knit group. Great manager.
Pros
Great co-workers
Cons
Short 30 minute lunch
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3.0
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good job with great benefits
Assistant Store Manager (Former Employee) –  Frederick, MD 21701September 8, 2018
great in store management. great co workers. room for advancement in store in other local locations. great being able to help accounts with there business and to help walk in customers as well
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5.0
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good
Outside Sales PB&E (Former Employee) –  Westbrook, MESeptember 6, 2018
very good experience, would recommend this company to anyone. the training was always ongoing, a very good online testing, the ability to work with other outside salesman.
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Overall rating

3.8
Based on 992 reviews
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