Genuine Parts Company/NAPA Auto Parts Employee Reviews

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3.0
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Great benefits, poor management
Supply Chain Manager (Former Employee) –  Atlanta, GAOctober 20, 2018
Good for work life balance. Good benefits, good work culture. They let go many people that had put many years into the company to bring in lower paid worker. No appreciation for life tenure.

Just another big corporation.
Pros
Benefits, Work life balance
Cons
Poor management, bad people descisions
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2.0
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It was a good place to work until the new Operations Manager and Warehouse manager took over.
Warehouse Associate (Former Employee) –  Richmond, VAOctober 15, 2018
There policies need to be reviewed and revised. There is a lot of special treatment going on there. Different strokes for different people. There in no fair treatment.
Pros
There are none
Cons
Need new management from the top to the bottom
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3.0
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The good, the bad, and the ugly
Supervisor (Former Employee) –  Norcross, GAOctober 14, 2018
NAPA pays most of its employees better than other auto retailers and there is definitely plenty of advancement and area changing, but the higher up you get, the more cutthroat it becomes. NAPA/GPC has a lot of different perks like discounts, a credit union, company events, and awards/recognition. But there is a heavy culture of favoritism here, like so many big companies . If you want a successful career, this is a good company to stick with. Just smile, work hard, become friends with the right people, and you can make your way up the food chain. Just remember that the creatures higher up the food chain will eat almost anything.
Pros
Decent pay, perks, and support system.
Cons
Salaried are worked ragged, buddy system, and most customers come to NAPA as a last resort.
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5.0
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Excellent team
Staff Accountant- Consultant (Former Employee) –  Atlanta, GAOctober 9, 2018
Easy commute and an amazing team. The culture at Genuine Parts Company truly is one of the best. Free breakfast on certain days of the week and free parking.
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1.0
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bad
Commercial Collections Specialist (Former Employee) –  Duluth, GASeptember 18, 2018
bad, stressful company to work for. punch clock happy, in/out and breaks no lee way. If management likes you they will let someone else work your files if not you will do more than just your porfile.
Pros
not any
Cons
fires left and right for no reason, stress, under managed
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4.0
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Great place to start your career
Information technology specialist (Current Employee) –  Atlanta, GASeptember 11, 2018
Great environment and place to work! Opportunities have been made available, just the time it takes for the promotion/change to occur - could take longer than needed.
Pros
Training, lunch, outings, and Team buildings
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4.0
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Great employees and local management
ADMINISTRATIVE ASSISTANT/RECEIVING CLERK (Former Employee) –  Stafford, TXSeptember 9, 2018
A typical day at work is forever changing. Lots of parts coming in constantly. Lots of days the workday consisted of 13 hours. Close knit group. Great manager.
Pros
Great co-workers
Cons
Short 30 minute lunch
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3.0
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good job with great benefits
Assistant Store Manager (Former Employee) –  Frederick, MD 21701September 8, 2018
great in store management. great co workers. room for advancement in store in other local locations. great being able to help accounts with there business and to help walk in customers as well
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5.0
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good
Outside Sales PB&E (Former Employee) –  Westbrook, MESeptember 6, 2018
very good experience, would recommend this company to anyone. the training was always ongoing, a very good online testing, the ability to work with other outside salesman.
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5.0
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Productive company to work for.
Accounts Maintenance Specialist (Former Employee) –  Duluth, GAAugust 29, 2018
Genuine Parts Company was a very productive and caring company to work for. Management and co-workers were very easy to work for and with. I classified them as my work family.
Pros
Able to work independently.
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1.0
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Napa doesn't care about you, why should you care about them?
Counter sales (Current Employee) –  Hamburg, NYAugust 28, 2018
Worked for napa for over two years now and have noticed morale is lost to save the company money. They dropped everyone to UNDER 40 hours a week without warning. My coworkers and myself were told about raises we would get but never happened. Then told us we had to do training but never showed anyone how to. All they only care about is the bottom dollar and not employee morale. They shift there employees around from store to store without warning. They expect you to do it, no questions asked even if you don't have a way to the location they want you at the next day. Everyone including myself are looking for new jobs.
Pros
Discounts
Cons
Low morale, low pay, no advancement
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3.0
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Unprofessional environment.
Account Specialist (Former Employee) –  Duluth, GAAugust 22, 2018
A typical workday includes a cut throat culture where people often over extend their breaks, deflect responsibility onto lower level employees. Management is condescending towards their team which often leads to employees gossiping behind one another's back for personal gain.
Pros
Hands on activities for employees
Cons
Lack of technical advancement.
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4.0
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Busy Warehouse with tons of hours
Assistant Manager (Current Employee) –  Albuquerque, NMAugust 22, 2018
Love my job and people i work with just wish i was compensated according to everything i do and get done. Plenty opportunities in the company but Warehouse has a cap and not happy with that.
Pros
Great People
Cons
long hours and rough conditions
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2.0
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District Operations
District Operations Manager (Former Employee) –  Atlanta, GAAugust 18, 2018
Very bureaucratic. You can get promoted if you work for the right GM. If you can get results, that is the only thing that matters. The training you get in atlanta is awesome!! then you get back to your operation and see the disconnect on the values within the operation.
Pros
company car, major holidays off, bonus program if you can hit the big number
Cons
long hours, bureaucratic system. dated technology
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3.0
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its a job and pays the bills
Stock Associate (Former Employee) –  Stevens Point, WIAugust 8, 2018
its a good job for a college student. being part-time it was a good job and I still had a life out side of work. you don't get full benefits unless you work more than a yearly ave of 32+ hours a week
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3.0
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Customer Service
Counter Salesman (Current Employee) –  Elkton, MDAugust 6, 2018
It is a very repetitive job, not very difficult but it is a physical job. It is customer service which implies that you will have customers that are not always the friendliest. The hardest part would most likely be the freight.
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5.0
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Good Company
Assistant Store Manager NAPA Auto Parts (Former Employee) –  Hattiesburg, MSAugust 6, 2018
I really liked working with Napa. The company looks after their employees. There is no hard part of the job. I think being on time and wanting to learn and work are the most important things in any company.
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4.0
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my experience at napa auto parts
Warehouse Associate (Former Employee) –  Oceanside, CAAugust 5, 2018
Napa was very rewarding to work for , every day i and the manager opened ethe warehouse and the store , it was my job to check the overnight inventory shipments to a line item list , upwards of a thousand items a day , also was responsible for 1/3 of warehouse inventory being shipped out to stores daily in a timely manner . the manager was amazing , she had the place running like a well oiled machine , fun environment , in our down time we played football on the side yard. I left to go into machine shop trade school
Pros
great work environment
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4.0
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Hard work, but high pay and good people
Factory Returns Puller (Current Employee) –  Anchorage, AK 99518August 1, 2018
The job was very fast paced and at times the work was very hard, but in the end it was a good place to work for. The pay was high and the benefits were really good.
Pros
high pay
Cons
very hard work at times
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2.0
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Overall Job Review
Accountant (Current Employee) –  Norcross, GAJuly 29, 2018
A typical day at work consists of daily sales reconciliation, journal entries, accounting corrections, and filing of documents.

I have learned to complete bank reconciliations using the Brinks system via ReconNet.

Management needs to communicate better among each other and ensure that all teams have the same information.

Workplace culture needs a boost. Participating in outside activities more often would be a step in the right direction.

The hardest part of the job is dealing with miscommunication and micromanagement throughout the day.

The most enjoyable part of the job is working with like-minded individuals who clearly understand what goes into making this a tolerable environment while still performing at the highest level.
Pros
Fun Activities coordinated by Human Resources
Cons
No interior windows to see sunlight
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Overall rating

3.8
Based on 980 reviews
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