When I worked there, the university was blowing up, and my little interview was very likely different from other interviews that occur today. Mine was relaxed, and the job outlines were not laid out well.
Fortunately the university did grow up and we went through work changes. There was some morale issues that came with that, and management could have handled it better. The supervisors at the time had issues with the way they talked to their employees.
I will say their ability to achieve their goals of keeping up to date information and keeping the employees on task greatly improved.
Management was condescending and untrusting