Slim Opportunity for Growth
Customer Service Representative (Current Employee) – Atlanta, GA – July 10, 2017
A typical day includes checking emails, taking phone calls, and processing work. Management has a tendency to punish those that disagree with them. Those outside of leadership positions try to make working here a positive experience for each other (we often have to vent to each other since those "above" us aren't interested in our well-being), but the leadership doesn't appear to be concerned with morale or retention. During the application process and orientation, a lot of promises and policies are listed- take them with a grain of salt. Take any promises with the expectation of them never being kept. If there is an HR issue, do not contact HR until you have another job lined up.
Good benefits, nice coworkers
No real HR, no training, lack of accountability for leadership with lots of accountability for everyone else, minimal staff