Getaround Employee Reviews
United States26 reviews
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Awesome company to work for. Full of people who were passionate about their positions. Lots of communication. Lots of understanding when it came to personal needs. Lots of benefits. Worked outside everyday, drove cars and cared for cars. I believe the company is no longer since the Coronavirus destroyed the business model (car sharing for travelers, people without cars, Uber drivers)
The core concept of the company was solid, but through hubris or poor decision making it's needed to lay off about half of its workforce since the beginning of the 2020. They blame Covid-19, but the writing was on the wall months before everyone had to go on lockdown. Maybe next time firm up your actual processes and practices before sinking your entire Series D funding into buying a non-profitable company over seas.
People at the top don't seem to have any clue what they are doing. My immediate supervisors were great, but administration seemed completely boggled. For example, they approved a brand redesign without having the materials distributed to actually put on the vehicles. I was often sent on jobs that were duplicates of ones before. Also sent on jobs that were dangerous because of the drug-related mess in the car, even after they had been reported by coworkers previously. Lack of organization and complete obliviousness and unwillingness to listen to suggestions from pawns like me. Example: Suggested getting a monthly pass for car washes, which I had to do several times a week. Never happened. Company apparently didn't want to save money!!!
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I would not recommend this company to anyone. I regret ever hearing the name Getaround and will not be including it in my resume. The claims department is an absolute joke. For starters you pay for your own parking to go to work everyday. If that isn't a red flag for you then just keep reading. There is absolutely no training and you start receiving claims within 3 days of working there. The resources available to you to are vague and pointless. You will receive too many claims to count. The claims are assigned day, night, weekends and even when you're on PTO. Most of the office has a claim count over 400. I wish that was an exaggeration. Also, the managers are completely clueless on how to leverage the claim system to maximize productivity. The claims come in and you won't be able to tell your new claims from old ones or when the claim was even assigned. You will need to familiarize yourself with an endless list of vendors to create assignments for repairs, refunds, etc. Good luck trying to issue payments or anything for that matter because the system works about 50% of the time. If you enjoy dealing with escalations and irritated customers then you found the right place. Management is incompetent to say the least. The company or claims manager will offer you the moon in order to get you to join the company and once you get hired there is no follow through with their promise. Good luck on getting clear answers or help from management or anyone at the office. It will take days to get a reply for help on a claim. It will take tech support months before - more...
This is a great side hustle but not something to rely on. company wide changes made scheduling shifts unpredictable and no guarantee of long-term employment
Flexible working schedule and cool people but rules/policies are constantly changing so it’s hard to keep up. Company isn’t very diverse and has a typical SF startup feel. Lots of people are hired because of the school they attended and not based on their skills. They also make a lot of positions contractors even when they’re legally W2 employees. That poses a problem for the future if the state found out.
It was a great job, had to go on medical leave, by the time I came back they got rid of the Ottawa sector of the company without any warning. It was very unpleasant
Work from home
I have been working with Getaround for almost a year already. It's fun in the aspect that you get to pick and choose your location every time, and you always get to meet and talk to a lot of new people. If the event is paid to get in, you can go in for free and wander around during your break. Not to mention there are also some other employee perks. I am happy to work for Getaround!
Flexible work hours
Depending on the weather and where you work it could be cold/ hot sometimes
While the work load is manageable, the compensation/benefits are paultry, with pay raises rare, if ever. As a contractor, we are kept at arms length from the rest of the company, despite the fact we log 45-50 hours a week and provide THE most essential operational functions of the company.
Very good company fast growing. Lot of work. Management makes it stressful. No training at all. Work is interesting. Location is great. Compensation is competitive.
Free lunches 3 days a week, reasonable compensation
Everyone is great, company is great as well. Management however, depends on which department you are in, I would say. Within the time I was there, 4 people quit because of the management.
Free lunches, standing desks, nice people.
Higher ups are fakes