Database engineer (Current Employee) – Washington – March 12, 2018
I did not expect much from the management.If you do not expect much from management and keep doing your work, you are good. There are more managers than engineers. Engineers are always working under pressure.
Bad management, too much work, very slow in process.
Field Engineer (Former Employee) – Detroit, MI – July 18, 2017
Provided service of cash processing equipment. The workers processing cash were required to have a certain daily output. When machines broke down, I was expected to repair as quickly as those with several years experience.
Support Engineer (Former Employee) – Atlanta, GA – April 24, 2017
I enjoyed for my manager. However, his management team was extremely dirty and unfair, double standards and lies. The support team and development team was extremely unhappy working here. 6 of us left the company and now are all still friends. So the people were smart but the way the company was ran was not a positive environment. They have a lot of favor for the Brazilians in the company. I had a VP praise me for all the work I performed and ask me to continue to be the face of the company to our large accounts. When I asked for more money he tried to down play my role as if it was not important anymore. My peers experienced last minute expectations, changes in their responsibilities that had nothing to do with their skills as they brought people in from Brazil to replace them. Sales team would sell things that development could not produce and support would feel the pain of customers complaints. I would say the stress here and being treated badly made us bond as great friends that are all extremely intelligent. We all have great paying jobs and positions in different companies. My direct manager was great! He was feeling the stress as well.
Lies, games, stress from poor upper management decisions
Team Leader (Former Employee) – Twinsburg, OH – March 12, 2017
Had a grate time in this company learned how to handle team in busy and critical situations. good and friendly atmosphere and management. Hardest part of job when you need to complete your job in less amount f time in good quality to satisfy customer good thing is we did it always we archived our goals on time.
G&D was my first job. I was a Machine Operator and my responsibilities were to inspect, measure and process credit cards. 120,000 credit cards were the expected daily output for my machine. I was also an intern who shadowed the Information Technology department.
Free lunches, free breakfast, small gifts, clean facility
Not a bad place to work at, would be more enjoyable if more investment was made into training people. Unfortunately, since people are not trained properly, there is a lack of communication between groups, and a lot of responsibilities that fall in a gray zone and end up being taken care of by competent people who care about doing a good job.
Employees have outgoing personalities and are fun to work with.
Lack of training puts a lot of work on people who are not responsible for those tasks.
Head of Quality, Quality Assurance (Current Employee) – Twinsburg, OH – May 12, 2016
Rating is a 4. Working in Quality you can only plan 20% of the day. The rest of day you and your team are reacting to events for that day. Each day is spent problem solving internal or external issues.
the work environment is very clean..but that is the only positive..A new hire wage structure plan started in January 2016.. and it is designed that any new hired employee will NEVER MAKE MORE THAN $14.00 hr AS A TOP OUT WAGE !!! WITH NO WAGE TIER PLAN FOR RAISES BEYOND $14.00.....The HR rep here in twinsburg ohio will baffle you with a lot of prefab BS !! on how good this company is..LOL !! I guess thats why they use 3 temp angencies ...there are very few hired in G&D employee's...maybe 1 employee to 15 -20 temps ratio....this is an entry level company at best!!
Field Engineer - Assignment (Former Employee) – Dulles, VA – October 5, 2015
Being a single field engineer site the responsibility for customer relations, training, machine maintenance, office management, statistical reporting,and inventory control, the position and site was considered to be an extremely high stressed environment.
The demand alone to maintain 5 of the most complex pieces of machinery to date is in itself the greatest challenge.
For the first 5 years the company was my dream job but as with time, management changed at the upper levels and their priorities changed. The focus on the engineers ultimately changed and in some cases was completely lost.
This aside, G&D was my dream job. The stress was manageable during my 8 years but the corporate support fell off with time and with no support my ability to cope diminished as well.
With all that said, I would do it all again given the chance.
The ability to make it work; the other 200+ Engineers in the field