Horrible peers. Lazy aides , no matter how much managers try many aides are just plain lazy and hide in rooms to not help. Peers complain all the time
Caregiver (Current Employee) – Dublin, OH – April 5, 2018
The reason I am writing a poor review is the lazy aides I work with. They do nothing but complain and do not try to do anything to work or make it better. They show up on the floor once the families come in but otherwise do little to nothing. Most aides are hateful and spiteful and make the work environment horrible.
Some managerment actually care and are good people
Business Office Manager (Former Employee) – Dublin, OH – June 17, 2018
Everyone doing what they want, it seems that everyone is running the place and not the administrator. Stressful, no good work ethic in employees, no training learn on the fly and works you to death and you never have time to do your job cause they change their minds on what you should be doing outside of your job description.
treats residents as they don't exist, employees work ethic bad
High turnover from Management to staff. Poor training.
Sales and Marketing (Former Employee) – Dublin, OH – April 5, 2018
JEA''s Glenwood has the ability to be a wonderful Assisted Living dementia care home. However the company itself seems to be unstable. So therefore, they're different communities around Ohio and it's region are lacking in every aspect for staff. In my one year of employment with this company, I saw three different Regional operation teams come and go. In the 3.5 years that Glenwood has been open in Dublin, they have had numerous administrators as-well as directors of Nursing, which has hurt their census tremendously, and their reputation in the Healthcare Community in the surrounding area. The leadership now is poor. Most of the staff and other management are truly wonderful! I believe that most people within Glenwood who are working there, truly love the residents and the families and want what is best for them. However the company structure makes it almost impossible for those team members to do their jobs successfully, and feel secure about their positions and longevity. All of these things have resulted in drama and he said she said scenarios between staff. As I said, not good leadership. I did not feel valued with JEA. They are focused solely on numbers. Even though I grew their census tremendously in the year I was there, despite huge obstacles, it was never enough.Their training is poor and brief. I would never recommend working for this company in the Ohio region.
Poor training. Huge turn over in managaement and staff
Caregiver (Former Employee) – Dublin, Ohio – March 10, 2018
This place is a joke. Way too much drama.
There are too many cliques. Management plays favorites and these favorites run the place. They are so short staffed they had to bring in agency; most of the time I was the only Glenwood employee in the building as most of the staff working there was agency. Residents didn't receive the care they needed because the other aides were so lazy and I was only one person.
Lack of supplies made it difficult, sometimes impossible, to get any work done. There was such a lack of linen, I used to collect it and then wash a few loads so beds could be made and showers given. Because supplies were inadequate, caregivers would often take supplies from one resident to use on another; they would even put someone else's clothes on residents if the resident had no clothes on hand. Management didn't seem to care, despite all the complaints.
Management would fire people for things their friends got away with, which drove several people to give their notice. Caregivers were forced to stay if their relief didn't show up; I worked 16 hour shifts seven days a week in most cases.
The residents were the best part of the job. It was heartwarming to come to work and find them standing by the employee entrance waiting for you with a warm hug and a smile, happy and excited to see you...but sad to see you leave for the day.
It's just too much to deal with for the low pay. Too stressful and way too much to deal with, period.
Shortstaffed, low pay, no supplies, poor leadership
Caregiver (Current Employee) – Dublin, OH – February 18, 2018
The pay is decent however it is not worth the drama that you will be subjected to. It is a very fast paced environment and a lot of hard work. A lot is expected of you when working the caregiver position. The management is constantly changing and does not have good insight into what is going on in the facility. The workplace culture is a wreck, there is rivalry wherever you go whether that be housekeeping, the kitchen, nursing staff, etc. The most enjoyable part of the job is by far the interaction you have with the residents! They are the only upside to this job.
it was allways do two areas, and work fast, the residents i loved! the manager at the time was nice the second in charge was very pushy and she was not worried about what was important,people quit too fast.
got two breaks and lunch break.
some employees would try and get others in trouble.
co-workers are lazy not really focused on doing a decent job more worried about the latest gossip kitchen staff is good they all work well together management sucks can't control the staff the staff controls them
Caregiver (Former Employee) – Dublin, OH – May 25, 2017
The most enjoyable part my job was assistant the elderly with their daily activities. Just an enjoyment in being around to care for people who are unable to care for themselves. Also hearing the wonderful stories about war or even just their achievements an accomplishments.