If I were in charge I wouldn't become buddy buddy with employees and create cliques and minus out everybody else, if I were a manager I would understand what it means to be 200% 100 for the customer and 100 for the employee. I would make sure product was stocked and out of codes were pulled and replenished on a daily basis. The definition of a manager is getting the job done through you're employees, managers at global don't understand that concept. The list of changes can go on forever
They really need to bring in h.r. consultants and clean house of the chronic under-performers (who are legion). Then, they need to get with and write policies and procedures to support work process and communicate the same to their employees. Communication (or lack thereof) is a huge problem there.
Create a culture of mutual respect and a dispensation based upon merit, not nepotism or favoritism.
Care about my employees and ensure uper management treated them at least like humans.
Answered - store manager (Former Employee) - Massachusetts
Stop purchasing more stores focus on policy , procedures, and communication. With today's technology's there is no excuse for these issues.
Answered - Convenience store Manager (Former Employee) - New Hampshire