I started out at this company with no prior knowledge of the job, i was given 2 wks "shadowing"someone else, then was "tossed to the wind".if it wasn't for the other employess working around you, and helping you, you were set up to fail.The other employess in your group would help when the could, you would go to supervisor for direction or help, and she would get upset because you didn;t know what she was talking about. It was assumed you knew what needed to be done. If someone called in in your group, sometimes the supervisor would help and then sometimes they would just add more to the ones you already have.You didn't just do your job, you had to issue your own "cut"letters (nomnc's) and do your own appeal packets as well as any denial for dme, snf or equipment and denials you would get. The medical director was a tyrant, had no clue as to the details of your job, and just expected you to jump. The employess are angels and everyone was really nice, and caring and cordial.
holiday pay, bonuses, overtime, wearing jeans to work
the more you do the more expected