GNC Employee Reviews

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4.0
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Productive and fun environment if you have the right supportive team working with you.
Store Manager (Former Employee) –  Anchorage, AKNovember 27, 2018
While working for GNC the customers come first. Goal was to provide great customer service to the consumers. While on our down time you would work on promo changes and getting rid of expired products. Management made sure you were put in a position to succeed for the most part. Hardest part of the job was making sure you had promo changes done in a timely manner. Most enjoyable part of the job was helping the customers of course.
Pros
Discount on products in the store.
Cons
A lot of the time you're working by yourself.
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3.0
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Job Responsibilities
Sales Associate (Current Employee) –  Erie, PADecember 7, 2018
My responsibilities include, but are not limited to, greeting customers, responding to questions and/or customer complaints/concerns, improving engagement with merchandise, providing outstanding customer service, achieving established sales goals, operating cash register, managing financial transactions, balancing cash drawer, keeping the selling floor stocked with merchandise and ready for sales events and maintaining sales floor appearance.
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1.0
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Poison environment and shady sales tactics
Sales Associate (Current Employee) –  Pensacola, FLDecember 10, 2018
Pay is embarrassing

Commission is only on very few, very overpriced, hard to sell items

Sales goals are unrealistic

Failing to reach sales goals result in punishments like cutting hours, tedious re-training, and phone calls from work on personal time

You are taught to deceive the customer and say whatever it takes to sell products and meet sales goals
Pros
Discount on supplements, not physically demanding, you get to stay inside with heat/AC
Cons
No breaks, long shifts, shady sales tactics, poison environment
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2.0
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The worse job I've ever worked at
Keyholder/Sale Associate (Former Employee) –  Mayfield Heights, OHNovember 20, 2018
I had a terrible experience working for GNC at the store I worked at. I didn't have proper training at all. Pretty much had to figure out everything myself with training videos. I never felt accomplished at all in this company. they paid minimum wage per hour and also did commission but only on certain products so it really didn't matter because if you weren't selling those products you weren't making money. the hours were all over the place and it was just a mess. I wouldn't recommend this job to anyone who has no idea about nutrition, supplements, and those alike.
Pros
None at all not even the discount
Cons
no overtime and work hours varied every week even when telling them your availability!
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1.0
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Corporate sucks, hope you have a good store team
Sales Associate (Current Employee) –  Brandon, FLNovember 7, 2018
I worked at GNC for three months and absolutely loved it. Had a great manager and two awesome coworkers, but there was always stuff going on higher up. Anyone past my manager was trash that didn’t care about you as long as you put your heart and soul into the company. Manager was great, when he left I realized it was time to go, company doesn’t give a rats butt about their employees, as long as their numbers are good.
Pros
Awesome manager
Cons
Next to no discount, just a number in the system regardless of your sales
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4.0
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very good way to open up your personality and learn how to talk to people
Sales Associate (Former Employee) –  Las Vegas, NV 89121December 14, 2018
I loved this job. My manager was amazing and so were the other sales associates. I learned what right questions to ask customers when trying to sell them or inform them on a product. I learned many things about all the products. You do need to have a VERY outgoing personality to have this job, you can't be shy or stray away from people, full confidence is key.
Pros
a lot of free time
Cons
sales driven
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4.0
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Lots of downtime
Customer Service Sales Keyholder (Former Employee) –  Kansas City, MOOctober 26, 2018
Decent job with lots of downtime. Often when working at gnc I would have only 5 customers per day. Which was perfect if I wanted to study while in school. The downside to this is that the base pay is so low that empolyees feel like you have to be pushy or aggressive when talking to customers to make sure you have a check. You have the potential to make a good salary at GNC if you are great at sales. There is almost no opportunity for growth. If you don't at least meet your sales goals then you will be fired. They do offer prizes for sales contest.
Pros
prizes for meeting sales goals
Cons
no breaks, low base pay
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3.0
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Once a great place to work
Store Manager (Current Employee) –  Hadley, MAOctober 26, 2018
GNC no longer believes in promoting from within. Instead it will hire upper management externally hoping to catch lightning in a bottle and reverse years of bad decisions with some new ideas. In actuality, the ideas are regurgitated from whatever retail environment the external hire came from causing a melting pot of different "loyalty programs" instead of running a business focused on providing great customer service.
Pros
Work independently, discount
Cons
On the verge of bankruptcy causing results to outweigh good customer service, overly compilcated discount program for customers
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1.0
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Don’t. Do. It.
Sales Associate (Former Employee) –  Clayton, CAOctober 26, 2018
Not paid enough to push everything expected EVERY SHIFT WITH EVERY CUSTOMER. Corporate’s justification with their minimum wage payment is “you earn commission on select items” however, 90% of the items in store do not have commission attached to them. Any items that do have commission don’t really exceed $8 and of course those are the hardest products to persuade people to purchase.

The company clearly shows favoritism and will openly find any reason to write you up or fire you if they don’t like you.

Honestly this is just a horrible horrible company to work for. GNC even just decreased their employee discount.
Cons
Low Pay and Corrupted Company
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4.0
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GNC review
Sales Associate (Former Employee) –  Niles, ILOctober 25, 2018
For the most part, there was only one sales associated on the floor (after initial coaching). It was necessary to be productive and independent. However, management was always willing to help to meet sales goals. With only three people working at the store, it was a positive and close culture.
Pros
Independent work, great communication among employees, flexible schedule, ability to increase income, competitive culture
Cons
Independent work, high sales goals, frequency of customers was inconsistent
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2.0
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waste of your time.... unless u are part time with no goals
Store Manager (Former Employee) –  Saint Paul, MNNovember 6, 2018
The hourly wage is low. the majority of money is made on commission which is changed month to month. This also means that you will be forced to sell products you may not believe in or know they don:t work. Great knowledge available for training, though it doesn.t typically pertain to products with commission included.
Pros
Relatively decent hours
Cons
Commission clueless upper management, boring
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3.0
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Demanding, competiitive but lacking adequate compensation in my opinion. Training and mangement is lacking, overall unorganized.
Store Manager (Current Employee) –  Bowie, MDOctober 15, 2018
This position will be suitable for most people, but for a college graduate requiring more pay and structure; not the ideal position. The company overall needs to prepare their employee thoroughly for the job to avoid the frequent turnover. It is a fairly easy job to handle but the demand is high, especially when haven't received proper training.
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2.0
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Motion Sickness
Store Manager (Current Employee) –  Aldie, VAOctober 13, 2018
The hardest part of the job is the continual change of operations from the corporate headquarters. A typical work day is several hours of cleaning the store while hoping a customer arrives. What I learned from this job is to care about the customer not worry about the corporate push to sale everything to everyone. When be selective and helpful the customer would reward the store with repeat business. The most enjoyable part of the job is the community of wonderful customers that support the store.
Pros
The interaction with the community.
Cons
Not enough transactions to support a commision base pay.
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4.0
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productive work place
Meeting sales requirements (Former Employee) –  Bend, OROctober 19, 2018
GNC was a great work place management was also very helpful.
They were flexible with hours and could work around schedules if needed. Always looking to improve your sales no-mater what. Pushes stuff the younger male adults do not need in their system and they at moments try and get you to push fat burner in conjunction with natural weight loss supplements. Not a way to show people you care about their health.
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2.0
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Excellent college job, horrible career
STORE ASSOCIATE (Current Employee) –  Canton, GAOctober 3, 2018
Due to the way that GNC's employee's hours are split up, managers are not allowed to work over 40 hours (no overtime) and the store manager has to divide up 36 hours amongst all employees. Chances for advancement are slim. However, there are very few customers per work day and the work load is light, making it great if you have some sort of homework to do.
Pros
Low stress, low workload, friendly customers
Cons
Long and boring work days, low pay, no advancement opportunities.
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4.0
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Good Opportunity to Lean Base level Sales Skills
General Manager (Current Employee) –  Cincinnati, OHDecember 2, 2018
I loved My time at GNC, I learned a lot of Base level Sales skills that i will take with me into my career. It is especially a good place to Network with a wide variety of people.Just like anywhere it is about having good leadership and staffing. Depends on the store and if they are franchise or not
Pros
Good entry Level Job, Networking opportunities
Cons
Internet competition
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3.0
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Work Pressure with Less Pay
Retail Sales Associate & Account Manager (Current Employee) –  New York, NYOctober 3, 2018
GNC is a company which has been always provided the minimum wage to its employees. but always keeps on pushing its emplyees to sale more and more. they had good commissions on few of the sales. but now as the minimum wage went up the put down the commission amount way low that it feels like nothing. on the other hand the price of the products are super high and the promotion they offer seems valueless. as a result its really hard to maintain.
Pros
Good Discount on the supplements
Cons
Low Salary, High Expectations
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3.0
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Not Friendly as it pertains to upper management
SALES (Current Employee) –  Woburn, MAOctober 1, 2018
GNC is a place to learn nutrition and sales. Or to further your knowledge of said aspects. The upper management put too much stress on the store managers and sales associates and it is for the most part not worth the compensation. The only way to make good commission is to either be in a busy high traffic store and/or be very knowledgeable and have a good sales mind frame and even then in most cases it is never enough to appease corporate.
Pros
Commisions are decent, emplyee discount
Cons
Upper management is too strict with sales goals, and are very quick to write up those who are struggling instead of helping better their efforts
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4.0
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Informational and Exciting Company that Offers Great Product Samples
Sales Associate (Current Employee) –  Glenolden, PASeptember 27, 2018
A day in the life of a GNC employee provides spontaneity in a relaxed atmosphere full of great health knowledge to share and exciting samples of select products too! Management ensures that the employees are equipped with the tools necessary to remain knowledgeable of products sold based on customers needs. Patron interaction is enjoyable because we explore the best products based on the customer focus to ensure satisfaction.
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2.0
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They do not care about their employees!!!
Sales Associate (Former Employee) –  MichiganSeptember 24, 2018
I worked there for 9 months and its all about sales and selling memberships which if you dont sell them you get kick to the curb and when you are the one doing good out selling everyone even the gm you become a target for all other employees because they are the one being yield at to do better or your gone the r.s.d. will say to everyone below me and you do all this for $9.24 an hour.
please give me a break!!
Pros
employee discount 30%
Cons
everything else......
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Overall rating

3.6
Based on 3,036 reviews
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3.6Work/Life Balance
3.0Compensation/Benefits
3.1Job Security/Advancement
3.3Management
3.5Culture

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