Read CompTia Network +, Server + and Cloud +. Also, get familiar with Windows and Linux Environments.
Answered - IT Contractor (Former Employee) - Phoenix, AZ
Keep a very open mind
Answered - Inside Support/Sales (Former Employee) - Tempe, AZ
Answered - Business Account Executive (Former Employee) - Gilbert, AZ
Think out side the box
Answered - Professional Hosting Services Representative (Former Employee) - Hiawatha, IA
Be yourself. The company looks for unique individuals to fit the culture.
Answered - SALES AND TECHNICAL SUPPORT CONSULTANT (Former Employee) - Gilbert, AZ
Make sure you know your basic tech stuff. tell them how excited you are about the culture
Answered - Customer Service and Sales Representative (Former Employee) - Chandler, AZ
Could be fun and profitable!
Answered - Customer Service (Former Employee) - Chandler, AZ
Know upfront that this is a call center position focused constantly on sales goals that are always increasing and always paying less. If you can handle that, and know what it is upfront, then you'll live.