A great place to learn sales if you are motivated to work in the fitness industry.
Sales Manager/Fitness Consultant (Former Employee) – Ashburn, VA – March 2, 2018
I worked for a franchise so my experience may differ from someone at corporate Gold's Gym locations. I hit the phones for 50 plus calls a day. Prospected the local area for new leads. Got referrals from members and took walk-ins. I would also do corporate events as well. The culture was loose and fun for the most part. You are in a gym so everyone is normally in a good mood. That's what I loved. The hard part was trying to get forward in terms of sales and promotion. That could also be my fault too.
Meeting athletes, Gym membership is free, Community events, Sales Training.
Assistant GM (Former Employee) – San Antonio, TX – August 13, 2018
Upper management struggled to provide department heads with appropriate support. I think it really depends on who your district manager is but a majority of my co-workers were unhappy with how we were spoken to. No one wants to go to meetings when its just pointing fingers.
Lead Front Desk Representative (Former Employee) – Colorado Springs, CO – August 12, 2018
Fun place to work, not stressful. Goal oriented and focused on promoting team members into starting a successful career. I wish they were op n more to provide more hours for bottom line employees to work
Kids Club Attendant (Former Employee) – Woodbridge, VA – August 9, 2018
My experience at golds gym was okay it wasn’t the best but also not the worse. The people were nice to a certain extent. Employees acted like they were the manager and told you what to do when it was not their place. Horrible with working with Schedules.
Front Desk Associate (part-time) (Former Employee) – Elkridge, MD – August 9, 2018
Unless HR correct the behavior of management the turn over will be constant. The manager is demeaning and condescending. This maybe cute to some but it is not professional when approaching members. There is no growth here. The gym make more money than the staff but want the staff to sell memberships. Some people pay guest passes some dont.
Cleaning staff, lack of concern for members accounts, dont believe in calling back, expect his staff to handle his problems, never available during times of business when most needed
Kids club associate (Former Employee) – San Antonio, TX – August 8, 2018
They didn’t give me too many hours they were working the people who had kids more then me and the people would bring their kids in since I worked kids club and they would pay more attention to their children of course and me being the only one without a child had more work cut out for me.
Gold's Gym is one of the better corporate gyms to work. But corporate gyms come with a lot of monthly revenue and sessions goals that must be met. If a trainer does not meet those goals, they will not make much money. If you are not "on call" 24 hours a day every day, you will not make those goals. If you do not make those goals, you will not be successful.
I would say Gold's pay is better than average but still not enough to sustain living standards and save for someone who has student loan debt. It takes a very long time to build clientele and is very difficult to keep it even for the best trainers.
Management is constantly changing from low level managers to high national level management. It can cause difficulties in the work environment.
Competing against the other CPTs and the current member base can be extremely difficult. But a good team can make the work environment better. I had a pretty good team. I worked very hard for years to build up my clientele and keep them and got to a place where I made good money. But I was always tied to my clients. That should be expected in this career.
Control over schedule. Self-initiated career growth.
Always on. No confidence in monthly income. Competitive.
Very busy workplace, very little support from upper management and corporate.
Operations Manager (Former Employee) – Venice, CA – August 7, 2018
It is a very cut throat company. Very little training provided. Facility is extremely old, not up to OSHA standard, bugs all throughout facility including cleaning closets. Corporate cut management positions in June 2018. Member issues were rarely taken care of when reaching out to customer care department on behalf of the member. Company started to go down hill within the last year and a half.
Cut throat, not paid correctly, very little training provided.
General Manager (GM) (Current Employee) – TX – August 4, 2018
A typical day at work is a fast-paced ever changing 9 am -7 pm Being able to find alternate solutions on the fly is key Management is also largely responsible for sales The hardest part of the job is finding a work/life balance The most enjoyable part of the job is being a part of changing lives
A great job for a new employee getting into the work field
Front desk associate / sales advisor (Current Employee) – Pflugerville, TX – August 4, 2018
A great first job if you're just coming out of High School. Everyone is friendly. Slow paced and relaxed environment. You will ask your boss for something to do if you work front desk, hint the job is very easy to learn.