Has Potential if Management Were Stronger
NAR (Current Employee) – Waconia, MN – December 5, 2018
This place offers decent wages and the residents are wonderful. Staff continuously show heart, commitment, and positivity when they first start working. Unfortunately, that makes them targets and they quickly become as unhappy and detached as everyone else on the front line.
Management is terrible for the most part. There is a lot of favoritism, and suggestions are mostly ignored. They do an annual gallop survey that doesn't address the issues of the facility, and if you speak up, you will face retaliation. The HR rep is amazing, although her hands are tied because she isn't allowed to do much. Dietary manager is somewhat of a sociopath. DON is very nice, but doesn't address nursing issues or have his nurse managers act professional. Housekeeping manager is also nice, but does not understand how to manage staff. The administrator is like a ghost- they say she exists, but only a few have seen her.
The potential is there, and it's sad that no one is tapping into it.
management, willful ignorance to issues, benefits are bad