Technician in Houston, TX
If you need a job in this covid 19
From what I been told you got no family time, unless your single then this job is for you. Lack of communication among supervisors you don't get paid when you leave home and drive an hour to get to 1st route then when you head home you clockout last route and drive almost an hour away to get home... So if you're single then this job is for you. Hoping to see a positive change but I doubt it.
DirecTV Field Service Technician in Jeffersonville, IN
Dead end job
Work-life balanceOut late 6 days a weekOverallThe Louisville market lost over 100 technicians in a matter of a year. They cut the majority of managment this included HR. The company was originally run by 2 brothers, one resigned. They plan to install doorbells and update the software on refrigerators now. In my opinion Directv is going away and goodman is going with them.
Team Member in Louisville, KY
With AT&T acquiring DTV Goodman has failed to find any line of business to keep team member employed. At 1 time the Louisville office employed 130 + team members. The office now employs roughly 20.
Technician in Longview, TX
Used to be a good place to work
Company is trying to change from an installation of satellite services to a contractor for amazon. The jobs are very different skill wise and work wise but they decided it was a good idea to scale the pay towards the new type of work. Incredibly you could just go to work for amazon directly in most markets and not have to deal with completely inept management that will and does change every few months.Now, for what I did while I was there was see completely unethical management especially during covid19. Book a job going into a nursing home with known outbreaks? it's ok you wont get any PPE.Completely slash your pay over the course of two years all the while overbooking appointments and cutting staff then being told to quit if you don't like it.Changing the name is like putting lipstick on a pig.
Field Services Supervisor in Nashua, NH
Field services sweat shop
Goodman places making a dollar above all else, especially staff. The problem is that Goodman runs the company so poorly the staff ends up taking the hits financially. Once Goodman brought in over 75 field staff and changed their pay scale to reduce their pay, regardless of tenure, claiming they did not have college degrees and were making too much money, which many questioned if it was even legal to do. Many of the veteran staff left and Goodman watched them go because it didnt matter to them. Goodman only needs warm bodies to go to appointments. Forced overtime, long days, denied vacation time, paychecks incorrect every week. They made staff work and go out on Christmas, and every holiday, for service calls for television, non emergency, where the staff made only 30$ for the day, due to the lack of appointments due to the holiday. Staff and their families didnt matter, only the bottom line. Owners and upper management were very secretive towards staff and did not give business updates. The lack of transparency made sense considering how they treat the staff. Many of the offices made up their performance numbers through manipulation and cheating the data in the systems.