Questions and Answers about Goodwill Industries

Here's what people have asked and answered about working for and interviewing at Goodwill Industries.

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What advice would you give the CEO of Goodwill Industries about how to improve it?

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Goodwill should offer more work from home positions considering not everyone can leave their home but would like to work.

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Offer more incentive. Better educated and higher quality employees will be more inclined to work and STAY with the company. Which will in turn, generate more revenue. Take care of the little guys and they'll take care of everything else. And never forget the mission statement.. "Good Happens Here" See that it does!

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Invest in washers amd dryers to avoid a law suit. Goodwill clothes goes from donations to racks meaning it's the donators job to wash before donating. This has lead to some people getting lice, fleas, scabies etc. Keep workers and customers safe! A lot of your customers can't afford a high clothes budget and getting sick due to this does not help them. At least put signs to warn them to wash hands after looking through racks and provide disinfectant for the hats and shoes.

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See the whole picture of a situation before making any decisions; do not allow corporate employees get away with mistreating the employees below them in any form such as sassing, belittling, going behind a store manager's back in a bad way, getting a nasty attitude if an individual does work in a different way (that's not hurting anyone or anything), firing individuals for no good reason (made up reason or a reason that a person should not get fired for), trashing production workers work stations, and etc. The corporate in the Northwest Ohio region has been very disrespectful towards the vast majority of us employees that are below them and it needs to stop. Us regular employees cannot get away with anything, are overworked, belittled by corporate as much as possible, get bitched at for stuff we have no control over such as not meeting a production goal do to not enough of certain supplies such as clothes hangers, clothing racks and etc, do not get informed on important stuff as much as we should, and much more. Corporate gets away with far too much and basically it is to where they are allowed to do whatever they want when they want (I caught a corporate employee taking almost 10 long cigarette breaks all in one day and literally leaving his trash laying around in work stations on purpose multiple times). I highly recommend that corporate needs to be watched very closely and that if they do something that an regular employee is not allowed to to get written and after so many write ups to get fired immediately (basically a extremely strict zero tolerance policy is needed to manage all corporate employees). Please make it to where all employees can at get one uniform shirt for free (a lot of us employees are very poor). Do not hide yourself from us employees, please feel free to visit every store location at least quarterly or yearly to see how each individual location is actually doing for yourself (some corporate employees are not going to be honest and do not see the whole picture of how a store location is truly doing and what the actual problems are). Sales numbers and production numbers is NOT everything!!!!! Each store location is different (some stores are low on number of staff members, do not have enough of certain supplies for stuff such as production, and sometimes emergencies), each individual employee works at a different pace (some work faster than others and some work slower than others. Also some employees can only work at a certain pace due to some form of disability), sometimes there's not enough of certain donations for a store to receive, sometimes there is too bad donations that come in such moldy clothes, furniture with rotted wood or stains all over it, broken toys such as dolls with broken heads and limbs, and etc... Also do not go by the minimum of the federal minimum wage and just go by the minimum wage that is set per state (us anti-corporate employees work as hard as possible and a lot of us have families to support financially). Understand very clearly that we are a nonprofit organization, so making a very huge profit should not be an automent goal whatsoever. This organization is suppose help the misfortunant/disadvantaged, individuals with disabilities be able to work, local communities, and basically individuals who truly need help such as parents needing clothes for their kids or an adult with a severe form of autism finding the right job and receiving job training. This organization is NOT supposed to be about very huge profits, belittling the average employee constantly, allowing employees in higher up positions do whatever they literally want, pushing people way too far past their limit. I hope whoever is the CEO, chief executives, and district managers reads this very closely and then think what they should do different very carefully and wisely. I can only think of one corporate employee that works in my district that hasn't deliberately disrespected anyone at my store location and honestly this individual is probably one of the only few corporate employees that sees what us regular employees been seeing.

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Don't tell people who are disabled. That Good Will industry is a equal opportunity employer. Because Good Will industry in Las Vegas doesn't have one person in a wheelchair working at any of the Good Will stores. I have been to just about every Good Will stores in the Las Vegas valley.. I am planning to go to the Las Vegas EEOC office in down town Las Vegas. Basically Good Will isn't an equal opportunity employer at all. If you have any questions feel free to call me.

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I worked for the Salisbury Maryland Chesapeake Goodwill for five years. I think it would be helpful to reinterview management and get employee feedback more often. there were clicks and special treatment to bad coworkers, unfair ruling. And I am disabled and got punished for having seizures. Moral is horrible there. Please help!

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You want good people...you got to pay more than minimum wage.. loyal people want to feel that they are worthy& given good raises.

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If you are looking to obtain employees.. Better wages... More full time positions .. Healthcare.. etc.. Most people work more than 1 job to make ends meet.. You should already know this .. You are GOODWILL...

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Better merchandising ... Pre owned merchandise needs to be appealing.. Create a great place to shop... Offer reward cards .. Unemplyoyment is at the lowest right now but pay rates are still not enough.. So call out your Best Buy’s..

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I suggest to have Monthly/Quarterly Meetings at each district. To address UPDATES and ACHIEVMENT light refreshments and conduct a Warning programs. Have a TEACH and LEARN the district Neighborhood's Hiring program.

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