Production & Retail Team Lead (Former Employee) – Sterling, VA – May 1, 2017
I loved working for GW but regionals are not to great they do not do thorough investigations on certain things. I learned great communication skills and patience working there. I love how they are different cultures there.
A fair workplace with a challenging work envrironment.
Retail Sales Associate (Current Employee) – Gilbert, AZ – February 22, 2018
A typical day at work for me is customer service and floor care. I learned how to better manage money and the cost of things. Hardest part is balancing duties given by managers. The best part of the job is having fun coworkers.
Senior Employment Specialist (Former Employee) – Salem, OR – February 22, 2018
They talk about helping people, but at the end of the day its all about the money. There is a lack of commitment for helping the local community beyond what is required to maintain their non-profit status and support their perceived status. There are dedicated employees there, but the corporate culture is difficult to work with in general. There are exceptions, but even they have challenges with the big brother mentality. The job assistance programs are a "smoke and mirrors" environment to generate numbers. Very frustrating system.
The ability to help some people, some committed workers, some good management
management, focus on money, limited opportunity, mean spirited culture at times
Hard to obtain processing quotas. Hard to do everything in time space. Nobody follows rules.
Donation Attendent (Former Employee) – Fishers, IN – February 22, 2018
They have an ungodly quota for the wares and textile producers. Donation attendants have ungodly list of things to do in a very short time period. Lazy people never seemed to step up and do important duties. Everybody seems to end up stressed out. Nothing changes even after you talk to management. Lazy people continue to be lazy..
Material Handler (Former Employee) – Mount Vernon, WA – February 21, 2018
In mu opinion management needs to be doing their jobs better and be on top of getting their employees to do their jobs, instead of walking on the hard workers and letting those who waste time get away with it
Excellent place to work. Thats sums it all up this ia a great place to work.Willing to learn Reliable Dependable Respectful Honest Organized Team player Adaptable Motivated Focused Customer-oriented Placed men and children’s clothing on hangers and racks
Productive and Interesting to research items from donations.
Wares (Former Employee) – Portage, MI – February 21, 2018
Goodwill offers more then just their thrift store. They offer help to people in need like job skills or getting your GED. I enjoyed all thing things I learned about when I researched donations the price and purpose.
Blue Money which is in store credit when we made our goals for the month, also 20% off items
Poor management and trying to hit daily goals which are high.
Cashier (Former Employee) – Webster, TX – February 21, 2018
The management when I had worked at Goodwill Houston was very poor and unorganized. Most of the managers did not communicate with each other and they were always having disagreements. Actually working as a cashier was not all that bad. Any 'bad' customers we had were pretty easy to settle down and correct their problem. At the beginning of the shift I would recount my drawer with a manager either in the office or at the register depending on the shift, and then I would proceed to check customers out and clean the front while also tidying up the clothes that I could walk to. At the end of the shift, I would log out of the computer and collect my drawer and take it to the office to be counted with a manager. I would have to count and collect data about the new goods which included sunglasses and earrings. I would also be in charge of the jewelry and just about everything at the front of the store. I got two paid 15 minute breaks and one 30 minute lunch break, only one of the 15 minute breaks was mandatory and sometimes you did not get that second break. I was trying to move up in the company and become a Pricer, which is pricing all the items that are not clothing that come in, which is a price increase and no matter how many times I requested to be moved up, they never moved me up and I was well qualified for the job.
Employee (Former Employee) – Brentwood, MO – February 21, 2018
Great purpose, great cause, great people to work with. Company could use a refresher on training their Case Managers/Employment Specialists. Caseload is fair and clients are generally grateful for your help.