I was given a chance to show my abilities via the Texas Workforce Solutions Center. My assignment was to sort donated items into various bins in storage. My supervisor was understanding and challenging at the same time.
Commercial Services Representative (Current Employee) – 1015 Norwood Park Blvd, Austin, TX 78753 – July 30, 2018
I loved working for goodwill because i had a great manger and everyone was so nice and they made sure i got all of my hours. My manger was a great person because she always made sure i had all of my work hours.
Cashier/Customer Service (Former Employee) – Austin, TX – July 21, 2018
Daily duties were to check all customers out and help out as much as possible. Cleaning out the dressing rooms hourly and putting all items on a rack to put back on the floor. Cleaning the aisles and restroom were needed very often. It was a learning experience to try to get along with a manager that was very rude and made rude comments about other people. I mostly enjoyed interacting with new people everyday.
Production Lead (Former Employee) – Austin, TX – July 1, 2018
There was nepotism throughout the company despite this being in their policy manual that it was not allowed. HR at first was a professional department, but then turned to one where employees had no say. 800 number is suppose to be confidential to report any issues. If you use it you are black balled and your road out the door is imminent. Managers are told who reported what when it is suppose to be a confidential hot line. They often begin investigating items about you that have no relationship to your call. Supervisors do not respect vacation requests, and are unable to give work schedules out until Saturday previous to the work week starting Sunday. This makes it impossible to plan anything. They require you to request time off 2 weeks previous to the date your asking off for, or more. Requests are often lost, ignored, and sometimes denied for no cause. I would only recommend this job to someone who it is entry level to get some type of experience.
poor management, poor policies, ..i.e. cannot prevent anyone from shop lifting, . Customers can get larger discounts than the employee discount offered, insurance was unusable with a $2000 deductible.
Supervisor (Current Employee) – Austin, TX – June 24, 2018
I started off as a Case Manager and have had the opportunity to advance with the assistance of good supervision. The organization is dedicated to their mission in assisting people with barriers to employment find gainful employment and provide other services to assist them in getting back on their feet.
I really enjoyed working at Goodwill Central Texas in Austin Texas and everyone that I worked for were really good and friendly to me. I really miss my relationship from working there in my 10.5 years of employment.
Assistant Store Manager (Current Employee) – Austin, TX – June 20, 2018
It's a job the can be very rewarding, be given the ability to help others and for many employees it is an ability to rebuild a life. It is though a very grueling job, the work can be quite demanding and I have seen many good people show themselves to be incapable of dealing with it. Over all though, I'd recommend it, but with the caveat that you should know going it that you may not enjoy it. There is no shame in leaving if that's the case.
Customer Service (Current Employee) – Austin, TX – June 3, 2018
The culture is great, but the benefits are ridiculous. There is a great management team but they need to take care of their employees. The whole benefit package including medical and paid time off is horrible.
I learned a lot about a profession that i was interested in during the internship. While i was there i was tough many meaningful skills and enjoyed what i was doing. Its a vary free and open work space vary inviting and nice people
There’s a very low rate of pay but a lot of hours I wouldn’t recommend it to someone who is independent or who has dependents. I do feel they have great coworkers but the turnover rate in staff is high due to the rate of pay.