Treat them like humans
Help provide those who wish to get there cerifcations with payment on a courses even if that mean (example they have them sign a contract that they cant leave for 6 months to a year )
Pay attention to the number and see who is doing all the work. I would also suggest to get more people that know and understand cars better then a person that has degrees or can lie to get sales. I was the only person in my store that know about cars. Now the person that is in my chair and the new store manager is lucky to know the different between and air filter and a water bottle.
Get more involved
Answered - STORE MANAGER (Current Employee) - Poughkeepsie, NY
Hire qualified Store Managers instead or make the qualifications higher for that position
Answered - General Maintenace Tech (Former Employee) - Lima, OH
Treat them fairly
Have enough staff in place to run the business.
Answered - Assistant Manager (Former Employee) - Smyrna, GA
Higher managers who have better training and know about the job. Higher better operation managers.
Answered - Tire tech (Former Employee) - Castleton-on-Hudson, NY
Get into the field... find out what really happens instead of what you think you want to happen
Answered - Store Manager (Current Employee) - Texas
Nothing, from my experience, as I didn't leave because of anything wrong with the company. I had a back injury and could no longer work the heavy labor work load.
Answered - General Service (Former Employee) - Aurora, CO