Driver (Former Employee) – Portland, OR – June 24, 2018
goPuff do not care about you. It has a really bad payment for independent contractor, if you are willing to drive and not make money that's the place.
Also the app and the company works against the drivers, they don't trust drivers even to take a picture and validate an ID, sometimes you have to spend 10-20 min waiting for a validation ID and it's almost impossible to make more then 13/h because of that.
It's a chill place to be if you don't want to make money
Really horrible payment, long shifts of driving, app is really poorly developed a lot of issues
Independent Contractor/Courier (Former Employee) – Denver, CO – July 27, 2018
This job pays less than 8 an hour unless you don’t count wear and tear and gas and miles... it pays 13 if you don’t know about costs out of pocket basically a joke and ran by children 21-26. Who have no idea of how to be managers!
Delivery Driver (Former Employee) – Tempe, AZ – June 30, 2018
You don’t get to choose your hours; they give you a set schedule each week. The management is unprofessional, & some have criminal records. They’re are never enough drivers to deliver orders, and many routinely call off.
deliver driver (Former Employee) – Tempe, AZ – June 26, 2018
Poor management and you won't get paid fairly plus they keep the tips. Some poor communication among departments. Very unprofessional company all around. Loyalty means nothing to them. They will ask you to put in insane hours, put your whole life on hold, and then drop you without giving you any reason whatsoever.
Operations Manager (Former Employee) – Ohio – June 18, 2018
Drivers are independent contractors. Anyone in management will be fired for making one single mistake. They have requirements they don't tell you about until after you start, and your phone will constantly be going off. Communication within the company is a nightmare and the organization of the company is atrocious. In my experience, both regional managers I had have terrible interpersonal communication skills. The pay may be tempting, but look elsewhere!
GENERAL MANAGER (Current Employee) – Chicago, IL – April 19, 2018
very long work days, even when you go back home you still have to be on your phone at all times. Low communication from headquarters. I was promised more money and percentage bonuses, that I never got.
Operations Manager (Former Employee) – Pittsburgh, PA – April 16, 2018
Initially I enjoyed working at goPuff but then it became too stressful and was poorly managed! I did not enjoy working for this company in the end. I believe my time and patience were both taken advantage of so I decided to pursue other job opportunities.
Brand Ambassador (Former Employee) – Arizona State University, AZ – March 18, 2018
was an ok place to work and hang out but the pay and the times to work were not the best. the communication wasn't the best so on some work days and weeks it was almost a loss cause in figuring work hours
Driver (Current Employee) – Washington State – February 10, 2018
$13 an hour with no tips basically. The company keeps your delivery fee's and card tips, kind of confusing but I'll try to explain. Hour is $13 flat. Your delivery fee you don't get, or if you do you only get about 30 percent of it towards your check and they pocket the rest. OR, if your delivery fee/tips add up to over $13 an hour then you're paid that per hour but if not, you only make thirteen. Such a ripoff. Tons of miles on your car and tons of cash spent on fuel.
Terrible pay, no benefits, no bonuses, rarely see cash tips
Manager (Former Employee) – Tempe, AZ – February 8, 2018
This company literally could not care less. Instances of racism, harassment and just general borderline hate crimes were treated with a raise for the person in question. I would not recommend this job to my worst enemy. You live under constant threat of being in a right to work state and being fired at anytime.
Driver (Current Employee) – Tempe, AZ – November 16, 2017
It was a fun job, does a lot on your car though. A typical day for me consisted of running orders to clients and doing homework between them if there was time. I learned a lot about communicating with customers and how to make them happy.
Inependent Contractor (Former Employee) – Philadelphia, PA – November 14, 2017
Worked here for a few months. Pay was okay. Most of your work was based on tips. The schedule and work apps need work. Also managers seem incapable of sending out mass messages informing changes in payroll and what not.
I went to pick up more hours this past weekend and was unable to access the app and the next day unable to access the groupme chat. Called in to figure out why and was told that my contract was terminated due to call outs. Back in September, it was my understanding that they were working with my immediate family problems and I asked them to cut my hours for the week. They counted this as call outs. I reached out to the manager and never heard back.
Very unprofessional that I had to call them to find out that I was let go.
Brand Ambassador (Former Employee) – Philadelphia, PA – October 11, 2017
I never saw the office. Never saw someone who worked here. I saw an ad online to receive $50 square cash every time 10 people used a code if you were approved as a brand ambassador. So I did a little write-up and got the thumbs up.
Operator (Current Employee) – New York, NY – September 20, 2017
Stressful position with little opportunity for advancement. Organization is disorganized from top to bottom with nor structured form of communication in place. No one knows what one another is doing and there is no instruction from upper-management.
Overall pretty good, if you're okay with a high stress on-the-go job.
Driver (Current Employee) – Bloomington, IN – September 7, 2017
I worked nights, 8pm-1am or so (the busiest time) so I was mostly on the go. Fast-paced, had to deliver within 30mins or less, about a minimum of 5 deliveries a night. It's pretty stressful when you can't find the location or when the customer is rude, but I meet more nice people than rude ones (although they usually still don't tell well, if at all).
Nice people, VERY chill office environment, can dress however you want
Have to use your own car & pay for your own gas, very little tips, stressful