It doesn't matter if you are consistently making your monthly goal, if you don't have 20 meetings per week you are chastised like a child. If your opps are not closing in a certain amount of time, you are chastised, didn't follow the script, you are chastised.
Management only cares about what your metrics in Salesforce are showing. And don't forget your scripts! You have to sound like all the other people that work at Grainger, drink the koolaid or be gone.
Meanwhile most customers can't stand the company and only do business with them if they have to per contract or no where else to go. Pretty hard to make those 20 appointments if no one wants to do business with you! The competition is fierce and not just from other MRO suppliers but from Amazon and HD Supply where all that matters is the price.
Lots of training and career development
no work/life balance at all