Happiness rating is 57 out of 100
3.6 out of 5 stars.
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Grainger Employee Reviews

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United States2,569 reviews

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3.5Work-Life Balance

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Fast paced but, fun .

Featured review

Grainger selected this as a representative review
The environment is fast paced. Your not bored. If you see another job your interestsed in trying you can move. There is plenty of overtime. Compensation is above what others are offering. Jobs are posted within the company so you could transfer where ever. I am loving my experience here.
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goods; 5 miles from house, better shift hours than Amazon

was a great place to work till management changed. then the new mgr. gave any promotions to the lunch runner or his friends. and being on3rd shift I would never get to day work. I also noticed they are hiring facilites every other week, you look at the turnover


nice place to work


If you dont kiss your supervisor's back side and buy his lunch from a mexican, place you ghave no chance for advisement. Worked a Grainger since it opened, for 3 years, I guess favertisem et black balled. in other words favero runstisim
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Grainger insights

Based on 1,252 survey responses
What people like
  • Fair pay for job
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Trust in colleagues

Call center

The company itself is nice with good work life balance. However, it is very much a call center and you are expected to hit metrics no matter what. If the leaders don’t like you, then you have no chance at advancement
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Productive and Fun workplace

Grainger is a fun place to work with decent benefits. The pay is competitive to this area. I have enjoyed working for Grainger and plan to retire from here.
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No work life balance

This is the first job I have ever worked where there is no set end time. If you are a packer prepare to work from 9am to 9pm some nights. Kiss your family and friends goodbye because you will not see them while working here. Management is no help at all, only one person in each department can use pto at a time. Pay is decent, you will not have free time to spend your check so that is a positive 😃
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Bad management

Management is the biggest issue with this place they will twist rules in favor of them when a simple mistake is done. They say honesty is their number one policy but won't belive you even if you tell them the truth unless you're one of their favorite workers of course and I don't mean good at their job but good at talking.
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Great company

There is always something to learn and something to do. Great benefits and vacation. Profit sharing is great. There is always room to grow. Overall a great company to work for
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Management very unfair they handle situations with their feelings and all management sticks together no matter how unfair things are

Management very unfair they handle situations with their feelings and all management sticks together no matter how unfair things are. And they will lie on you to get you fired.
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Great Place if You Like Helping People

The best part of this role was all the diverse customers/ industries and product knowledge training. The culture works when everyone is on board. Definitely a hands on role but very rewarding!
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Decent work place

Hours sucked but pay is great. Leadership isnt that bad in most departments. Great benefits and discounts. Opportunities for advancement. Overall it’s a good job.
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Great company

This is an awesome place to work with great people throughout the company. I learned a lot here everyday and have transferred it to my new career. Thanks Grainger
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No work life balance at all

Long hours, management that doesn’t seem to communicate within, heat, workplace drama, and management doesn’t care about anything but pushing speed yet nitpicks every little error and the team as a whole pays for someone’s error. The only pro is good pay. But say goodbye to your family ans mental health well being because you will become Grainger property with their long hours and no set stop time and a start time that is constantly being pushed earlier you’ll never be home or have energy for life outside of Grainger.
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Way too High standards

Working here would be great if You never ever make any mistakes, they will tell you during Orientation they have a low firing and quitting rate but talking to coworkers on the floor ypu will quickly find out that they let so many people go because those people made too many mistakes. Every building error Mistake is immediately announced and too many will result in your termination. Which wouldnt be a problem if they didnt expect you to work at ridiculously fast speeds to meet productions rates, which they track electronically through your Symbol(arm computerl that you use while you work. they will also let you know about every minute you waste whether it be you took a minute longer to come back from break or lunch, or you were checking your packages to make sure they are correct which they dont want you to do because then You wont meet production rates. But if your not checking your packages you will make a building error and be disciplined for that. The only good thing is the people working here are great people and the pay is good, however some of the management is way too strict
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Best place ever

Grainger is truly one of the last of its kind in the customer facing industry.The pros are plenty, the pay exceeded what was asked of us and the customers were amazing.Whenever corporate came to visit they treated you like equals, which i loves.
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Career potential

Great place for a career. Get in and stay there. Maybe start off with a job at a branch, then figure out where you're at. Branches are a dead end unless you're looking at the branch manager jog or fulfillment. Go from there.


Retirement potential


Depending on job, some advancement is not there
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Easy, Understanding and Investing.

Depending on the shift, depends on the hours but they train you a lot and are willing to break things down personally if you don’t get. Management is awesome, they have no problem helping you find solutions and are very open minded. Coworker are super helpful. It’s alot of easy math most of the time. Great benefits and pay!
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Great people

Great place to work, lots of opportunity for growth. Treat people fairly. Lots of diversity, inclusion. Managers always in the interest of the employees. Good 401, good PTO
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Great people when I was there. Massive turnover with staff

Had around 20 ppl come and go thr 3cmonths I was there. Capped out at 20.00 no room for growth. Expected to learn multiple jobs with no compensation for bringing more to the table. Absolutely terrible management
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What you get out of this Position Depends on Where you're located

The position started after I worked the Branch store. I would govern 4-6 facilities that were in a 1 hour travel radius from me. That's a typical work week. The job means you're driving your own vehicle to places in your territory, filling vending machines and fixing them on a weekly basis. You'll have a route that is filled based on customer need. My route started out pretty relaxed, no pressure. Then it got more difficult as business in the area picked up. The account managers over you will win business and guess who has to do the ground work? You do. You're the product and service being sold. Dress nice and say nothing negative. I've met only really good account managers though, great people. Hardest part of the job is, Eventually they'll switch your route around, so if you're the kind of person who doesn't like change or being volunteered/told what to do and when, this is not for you. Culture is Decent. There's no one here who's absolutely crazy about vending machines or anything. I'd say the most satisfaction can be found with account managers and other leaders. The OSR's I met were run ragged, seemed a bit Jaded, etc. Most enjoyable part of the job was just being by yourself. You sell yourself at the accounts you visit and get things done, and the client loves you. Pay was okay until inflation hit, I couldn't get by until after a while and eventually didn't get paid enough. The company dragged its feet and didn't even get COL adjustments or anything.
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Solid for longevity

You won't get rich working at Grainger but can expect stability for a long term career. Advancement will much depend on the individual and the work they put in.
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Great place to work!

Grainger is a great place to work. Management is great and caring. They really care about life - work balance. Always near offering to offer your customers
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Overall rating

Based on 3,089 reviews

Ratings by category

3.5 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.4 out of 5 stars for Culture

Women's ratings

3.0Fairygodboss Score

36%say women are treated fairly and equally to men

36%would recommend to other women

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