Grainger Employee Reviews

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Great for hourly workers, terrible for salaried employees
Inventory Specialist (Current Employee) –  Bordentown, NJApril 29, 2018
The pay and benefits for what you are tasked with performing as an hourly worker is incredibly high for the hourly employees. The work is simple, but the expectation for precise work is high and stressful. Normally that would be acceptable, but the training is poor and accountability policies are not consistently implemented. The management, at least at my facility, is weak. They are overburdened and under paid. The supervisor level, the first tier of salaried employees, are expected to put in at least 10 on-site hours per day for a starting salary of $55k, plus the potential for a yearly bonus. The receiving department has 90+ hourly staff, 75% newly hired within the last 2 years, with three supervisors to manage them.

Great place to work, not a great place to build a legacy.
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Very Flexible work environment , but limited career advancement
QA (Current Employee) –  Lake Forest, ILApril 28, 2018
If you are looking for a work-life balanced job, Grainger is the place. Also, benefits like 401K and manager incentive programs are commendable. However, don't expect other recognitions or career advancement opportunities here.
Pros
flexible work
Cons
no career progress
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good work experience
System Support Specialist (Current Employee) –  Northbrook, ILApril 27, 2018
If you are looking to work as support specialist, then grainger is a great place to work. Work environment is great, quick pace, and good work experience.
Pros
good work culture
Cons
could get better benefits for a contractor
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Grainger
Sales Specialist (Former Employee) –  Long Island, NYApril 26, 2018
Grainer is a good company but the corporation in a whole cut many employees to embrace electronic service over face to face. While a person should not take things personally, true loyalty is one sided.
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One of the best companies to work for
Hazardous Material Handler (Former Employee) –  Patterson, CAApril 26, 2018
Easily one of the best places I could have possibly worked for. You will definitely learn very valuable skills. The management is fantastic, and the work/life balance is phenomenal.
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Questionable future
HR (Former Employee) –  Lake Forest, ILApril 24, 2018
Great environment to learn in. But leadership is lacking- many are only in it for their own advancement. Company continue to cut employees with high tenure in all departments. Constantly concerned for your job.
Pros
Pay, Benefits, learning environment
Cons
Stressful, cut-throat, cliquey leadership
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Don't go here
IT Manager (Former Employee) –  Green Bay, WIApril 24, 2018
Horrible company to work for (Imperial Supplies in Green Bay. Inept management, dishonest and with poor ethics. The people you work with are great people, just trying to survive.
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Awful, simply awful
Warehouse Associate (Current Employee) –  Fountain Inn, SCApril 23, 2018
If you value hard work, accountability and leadership, look elsewhere! This place has NONE of those things, in fact,it pays to be lazy! Run from this place as fast as possible!
Pros
Eventually the day ends, thankfully
Cons
everything!
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Work Place Declining
Account Manager Commercial and Manufacturing (Current Employee) –  Denver, COApril 23, 2018
this used to be a very nice place to work but has declined drastically. There have been several individuals who have been at the company for over 20 years who have left due to the change in the culture and the lack of job security. The company has fired and threatened to fire individuals over not using Salesforce correctly. I believe that it will be a good company again one day but currently...not so much.
Pros
large company
Cons
negative culture shift
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Not Good
Product Manager (Current Employee) –  Lake Forest, ILApril 23, 2018
Grainger is being severly mis-managed with short-term visions taking over very large decisions. The culture there is awful and many people are only there to be vested in Profit-Sharing. Otherwise they would be leaving the organisation as well.
Pros
Profit Sharing
Cons
A lot
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Challenging
Customer Experience Representative (Former Employee) –  West Monroe, LAApril 20, 2018
The job was challenging. There was not a lot of room for advancement. The work/life balance was not. Fixed schedule of 7:30 am to 4:00 pm Monday through Friday.
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Fun atmosphere
Sales Associate (Former Employee) –  Sulphur, LAApril 19, 2018
Working at Grainger was fun but could be stressful at times due to limited staff. The work was easy and the day went by quickly on a busy day. The pay was fair. Normal hours was 7:30 am - 5:00 pm. No weekends with major holidays off. The hardest part of the job for me was working in the warehouse in the summer months. Its super hot and very uncomfortable. The most enjoyable part of the job was getting to know customers. The same customers would come in for parts and they became like family.
Pros
Fair Pay, Healthcare, Weekends Off
Cons
Short Breaks
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Good place to work if you enjoy a competitive environment
Customer Service Representative (Former Employee) –  Waterloo, IAApril 17, 2018
Received outgoing and incoming calls from businesses with Grainger accounts. Processed returns, exchanges and assisted customers in finding products they needed.
Pros
Good pay, benefits
Cons
Stressful, not a good work vs life balance
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Fast paced Environment
Inbound Supervisor (Current Employee) –  Mira Loma, CAApril 17, 2018
A typical day consist of controlling cost while achieving results for the daily goals. Working with your team for development and increasing morale through the processes.
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Not a fun place to work
Welding & Raw Materials Product Manager (Current Employee) –  Lake Forest, ILApril 17, 2018
Worked in the corporate office for a few years, and the culture has certainly changed a lot. Leadership has changed dramatically and people are downright miserable to work for. Grainger has tried to improve it's diversity for leadership positions, but continues to make highly questionable moves on their Director level and higher teams. There is a lot of red tape to get anything done, and getting approvals can be crippling. Grainger has gone through several reorgs which are to "compete" in the new world with the likes of Amazon, but have done a poor job retaining talent, and frankly, given poor reasons for the types of people they have retained vs. let go. Overall, job environment is very unstable in 2018 and would not recommend working there now.
Pros
Decent benefits, ability to work from home
Cons
Poor leadership, constant reorgs and eliminating/reshuffling roles, low morale, no clear strategy or vision
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Competitive benefits
Finance Manager, Supply Chain (Former Employee) –  Lake Forest, ILApril 16, 2018
The company provides great benefits; short term and long term. They focus on training individuals and provide educational assistance. New CEO is well liked and drives change quickly.
Pros
Employee benefits
Cons
Work life balance
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Review
Commercial Account Manager (Former Employee) –  Elgin, ILApril 16, 2018
Had a great 5 years, but lot of corporate re-org. Need to be more stable with postions so Employees feel safe about their jobs. Too many re-interviewing for positions happening
Pros
Great place to work
Cons
lots of re-organization
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Management
Product Manager - Global Product Management (Current Employee) –  Lake Forest, ILApril 13, 2018
New management shifting corporate direction just initiated a RIF which included long term tenure employees. Company direction is now uncertain.

Insertion of Sr Leadership with only Consulting experience is now leading the organization, from the CEO to Sr Directors...
Pros
Nice office environment
Cons
Continuous Restructures
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Review for Grainger
Customer Service Representative (Former Employee) –  Arlington, TXApril 12, 2018
Grainger was a great company to worth for. With addition to working with customers on day to day basis there are a lot of details that needed to be performed. The coworkers were great to work with and everyone enjoyed working together.
Pros
Even for part timers you can get benefits including paid time off
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Good people Bad management
Senior Sales & Customer Relations Specialist (Former Employee) –  Farmington Hills, MIApril 10, 2018
Good people Bad management.
Promotions by association only.
Information sharing is lacking between branches
Good Customer network
Cut throat environment
Pros
Good pay
Cons
Bad management
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Overall rating

3.8
Based on 1,753 reviews
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Ratings by category

3.7Work/Life Balance
3.9Compensation/Benefits
3.2Job Security/Advancement
3.3Management
3.6Culture

Ratings from women

InHerSight Score
2.9

2.7Personal Development

2.9Career Opportunities

3.2Family Support

Women rate the female-friendliness of their workplaces on InHerSight