Granada Corp
2.8 out of 5 stars.
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Working at Granada Corp: 45 Reviews

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United States45 reviews

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2.8Work-Life Balance

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Good to have until something else comes available

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It was early on with the work at home, it may have improved since then. At the time the supervisors was not trained to deal with each person as an individual and the computer problems.

Pros

Work from home

Cons

Too much micro management, too system problem interrupting your work
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Great culture and working from home made life easy

Great training and constant support from supervisors and Co workers. The interview was great, they asked work related questions and no nonsense. Provided all the tools I needed.

Pros

Life and work balance

Cons

Monthly pay
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Granada Corp insights

Based on 9 survey responses
Areas for improvement
  • Overall satisfaction
  • Energizing work tasks
  • Fair pay for job

Abusive Company

The metrics are designed so that they can pay as little as possible for a sale with other metrics designed to be used to take money from commission. The management is abusive and is not there when needed. Main office in the islands has wild parties and sends nearly pornographic pictures to the rest of the company. Nightmare place to work!
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Only ok if you like repetition

They are flexible w schedules... it's kind of sink or swim after training. Not bad but not an exceptional work place. Self motivated people are best suited. Mus te know how to cal ulate premium. Lots of billing errors and dropped follow ups to correct as CSR
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Fantastic Support System! This company is a solid team!

One of a kind fantastic Support System from training to team and in between. Supervisor cheers on team to accomplish goals. Was very hectic, and had slow times during year. Help desk for most part was great. Didn't see a lot of turnover, due to so much support, which is a major plus.
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Granada

Large work load minimal pay no room for advancement no raises but flexible with schedule, don't like that if you are sick at work you are forced to stay unless vto offered
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Don't do it

This company is very unorganized and backwards. They really are not a security job, just a bypass temporary position. You can only work as much as they tell you and your schedule is unsteady if they lose their contracts.
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Nice Company

Great work from home experience. Fast paced incoming calls. Good management. The company has changed name to itelbpo. Call center environment right from your home.
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Don't do it

Don't play yourself. This company is a joke. This third party company hires call center employees to work for large corporations but do not provide the same pay and benefits to its workers as the corporation offers theirs. No room to grow with this company or no pay raises.

Pros

Work from home

Cons

No room for growth
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Great for at home work

The job was not tedious itself however the type of insured was a bit stressful. The commercial often misled customers into believing that they would instantly get a low rate not taking into consideration driving records and rate revisions for specific geographic areas. I rarely won the quote but overall the job is not hard at all.

Cons

Low pay
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If you are not kissing up of your boss they will let you go without a moments thought and when they do they will be like your still part of the company we are just moving you no they fire you so they trick you to not claim unemployment.
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Horrible Place to Work

There was no room for advancement if you were non-Hispanic. Supervisors were rude, incompentent, and were not of help. Changes would take place without informing staff or training them BEFORE implementing. The turn over within the management department was very high. I had 3 different supervisors within the year I worked there.

Pros

Working from home

Cons

pay, staff, training
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Granada corp was a very productive place to be empoyed

Great place to work, I do not wish to work strictly from home anymore,I also need to interact with co-workers, The management there is pretty good but the pay is a little for me, I have to work a lot of hours to make the money that I need to support my family.
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Lots to learn but fun and cooperative

The biggest thing I enjoyed about this company is they were amazing about letting me work what worked for me. There's a lot of info to learn, but after the first few calls it gets easier and easier.
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Do not apply to this company

Worst job i ever had!! Poor management and their bonuses for the metrics are unreachable. They are always bringing in new people to replace the ones who are coming up on their 1 yr anniversary so they don't have to give raises. Their main focus is handle time and claim they want to help resolve the customers issues but you have to do it in 6 min or less.

Pros

Work from home

Cons

Management sucks
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Great place to work if you are focused!

The perks of working from home and being able to set your own hours far outweigh the cons of working for the company. The pay is a bit low but if adherence is met, you can make really good money for relatively easy work.

Pros

Work from home and a flexible schedule

Cons

The pay and management
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It's alright.

Not recommendable if you're looking for a non stressful job. Company organization is ok but overall the experience is not so great and the pay was terrible.
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Overall good company

As a supervisor had good communication with all management. Clear description of position and daily communication with management.Overall good place to work.
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Just started as an experience agent.

Training could have been for another week, but you got thrown out there due to it been tax season. Every minute counts, monitoring your every call and move, nice Clint’s thou, I have a lot off clients saying price too high, but for some people with bad driving record it really should not matter.

Pros

Nice clients, work from home

Cons

Low pay for an experience agent, it could’ve been at least $15 an hour plus commission
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Remote Work with a price

You can work from home at Granada and it is a legit company. The wages are LOW and serious lack of advancement particularly if you're female. Working from home means missing traditional office politics in many areas.

Pros

Remote

Cons

low wage, lack of advancement
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Great place to work!

If you look for a place to work from home - best business to go to! Wonderful, family-like work environment with a lot of respect for each other and each other's work,

Pros

Work from home

Cons

none
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Overall rating

Based on 46 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Compensation/Benefits
2.4 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.7 out of 5 stars for Culture
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