Grand Traverse Resort And Spa Employee Reviews

3.5
Overall rating
Based on 44 reviews
Ratings breakdown
515
47
312
26
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5.0
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Happy workplace
Retail Cost Controller-Accounting Department (Current Employee) –  Williamsburg, MIAugust 10, 2018
GTRS does more than any other company I have worked for to really show appreciation for their work force. There are annual catered luncheons, constant employee events hosted by various committees, with opportunists to win prizes and money. Their motto is “love where you work” and they do their best to ensure that for every member of the team.
Pros
GTRS does their best to ensure their staff is respected and happy while at work
Cons
They don’t have a specific spot for breastfeeding moms
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5.0
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Pretty good, relaxed place to work.
Teacher's Aide (Current Employee) –  Williamsburg, VAAugust 3, 2018
Working there was pretty good. Everyone is really nice and for the most part easy to get along with. The kids there are amazing.
I’ve learned to open up more and take initiative when it comes to activity planning.
Management is great there. They listen to your needs and try super hard to make it easy for you.
Hardest part of my job is working with family. It created way too many problems and stress for me.
The most enjoyable part of my job is obviously this kids.
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5.0
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Golf
Golf and Grounds Maintenance (Former Employee) –  Traverse City, MIJuly 24, 2018
Was a great job. A typical day included mowing and any maintenance of golf course. In at 6am and out at 2:30 so you can enjoy the rest of you afternoon.
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2.0
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what i learned
Stewarding (Former Employee) –  Traveres CityJuly 16, 2018
every spring GTRS brings in seasonal employees, which act as if they run the show over the local employees. Which is BULLSh%t. No local employee should have to endure this.
Pros
Free food
Cons
Bad uper management
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2.0
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bad management
Tech 3 Engineer (Current Employee) –  Acme, MIJuly 9, 2018
more concerned with big picture than the small details that make a resort special. always someones fault other than the person who's job it was. refuse to hold managers and supervisors responsible for their people.
Pros
nice view from the 17th floor
Cons
everything else
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5.0
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Working here allows you to feel valuable
Various Positions (Former Employee) –  Traverse City, MIJune 12, 2018
They had contests and such to encourage employees to be productive but did not promote with any consideration of these "winners" or their work. Sort of a company that hires and promotes friends before skill. Besides that a great company to work with. Just be careful not to upset tribal members if you can, it is not a fun headache to have.
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3.0
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Poor Management
Room Attendant/Housekeeper (Former Employee) –  Acme, MIMay 30, 2018
The management was the main reason for my resignment. I did not wish to continue to work for people who showed me they did not care for my health and safety.
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1.0
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Not a good place to work
dishwasher (Former Employee) –  Acme, MIMay 2, 2018
They can keep ppl management is so bad they r all rude u only find a few employees that r friendly u pay 2. For your lunch they accuse ppl quickly don't work there
Pros
Nothing
Cons
Everything
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2.0
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Work
Room Attendant (Former Employee) –  Acme, MIApril 6, 2018
Horrible supervisors that will bully you out. harassment and slander. Worst management I have ever seen. They will never take you seriously. If you have a problem, best to keep it to yourself.
Pros
Ppl that feel the same
Cons
Horrible supervisors
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2.0
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Stagnant
Executive Steward (Former Employee) –  Acme, MIMarch 10, 2018
Any type of “great” employee gets pushed out. Management will go after you if you say anything about them. Vindictive and vengeful culture. There’s some great people there but largely, management keeps the place stagnant with poor employees that won’t theeaten their grip on the power.
Pros
Pto
Cons
Management
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2.0
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Interesting workplace
Steward (Former Employee) –  Acme, MIFebruary 26, 2018
Typical day at work:
Showed up on time, got everything I could get done done, handed it off to the next shift.

What I learned:
Some Patois

Management:
Happened.

Workplace culture:
Had politics.

Hardest part of the job:
Working within budget constraints

Most enjoyable part of the job:
Some recognition was given for hard work.
Pros
employee cafeteria
Cons
short staffed in the off season.
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1.0
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Poor management in housekeeping.
Housekeeping (Former Employee) –  Traverse City, MIFebruary 21, 2018
The housekeeping manager is so rude and nasty the way she talks to people. Some of the supervisors and housekeepers steal tips. And the employee kitchen manager is eventually going to hospitalize someone with all the undercooked food she serves people. Save your sanity and dont waste your time with that place. Its outdated and nowhere near a "5 star resort."
Cons
Poorly managed, people steal tips
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5.0
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great with finding you listings for jobs
Steward (Former Employee) –  Williamsburg, MIFebruary 13, 2018
just got on here an hey already had several listing for me, helped me to the best of there ability to place me with the right job that fits my needs as a working mom.
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5.0
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It's what you make of it
Manager (Current Employee) –  Acme, MIJanuary 26, 2018
Like many places, GTRS is what you make of it. If you are willing to put in the time and effort, and work as a team, you'll find many opportunities for advancement. The hospitality industry is very symbiotic. You need to be able to work with others and "let it go" when things don't go the way you planned, adjusting as you go. You'll find lots of great co-workers there.

The hardest part can be finding a good work-life balance, especially when short-staffed which in this economy is pretty constant.
Pros
lots of great perks
Cons
not a lot of time to take advantage of the great perks
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4.0
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Comfortable work environment
Accounting Assistant (Former Employee) –  Williamsburg, MIJanuary 8, 2018
I learned how to balance month end reports and how much money comes in and goes out for expenses. My office was more of a relaxed atmosphere. It was an enjoyable place to work with good working relationships.
Pros
$2.00 lunches and full benefits!
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5.0
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Fun place to be part of
Conference Services Assistant (Current Employee) –  Williamsburg, MIDecember 21, 2017
I have been at GTRS for just under 2 years. It is a great organization with a very family oriented atmosphere. The resort really looks to care for its employees.
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5.0
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Great place to work
Engineering Technician (Current Employee) –  Acme, MINovember 27, 2017
Great place to work, Management work well with employees, Great place to start a career learning and a company to move up. Great benefits and discounts through the resort.
Pros
benefits
Cons
Wage
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5.0
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Very nice place to work, plenty of job opportunity.
Pool Attendant/Front Desk Attendant (Current Employee) –  Acme, MIOctober 19, 2017
There are always plenty of openings at the resort. Sadly there is not much room to move up toward management, given the management is already great, so why change it. Everybody is very friendly, both the staff and customers. GREAT benefits, insurance/ deals at the resorts and with other businesses. If you lack hours in one department, there's always room to pick up hours in another.
Pros
Employee cafeteria, great benefits, fitness center for cheap.
Cons
Not many breaks
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5.0
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Great place to work!
Golf Course Tech (Current Employee) –  Traverse City, MIOctober 12, 2017
From day one, I felt like a part of the team. The superintendents of each course and their immediate supervisors make it known they value our work and thank us daily. Never worked so hard - never been so happy!
Pros
Free golf, discounts at the resort, inexpensive lunches available at employee cafeteria, outside all day in beautiful surroundings.
Cons
Low wages, no real upward mobility.
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1.0
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Poor management
Housekeeper (Former Employee) –  Traverse City, MISeptember 24, 2017
Worked there for 6 months, the manager or "boss" in housekeeping department was horrible, she doesn't care about your health like doctor appts, or if your sick etc. she treats the Jamaican workers slot better then their locals, shell run your name in the mud and treat awful!
Pros
Discounts
Cons
Short breaks, management, hours.
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