No training, you're on your own the second you start. Management is only looking out for itself, there is no support for support staff.
Harassment in the work place and face repercussions if you turn it in. After 3 years of working my tail off there, my position was eliminated after a very pompous sales rep took it higher that his accounts were not prioritized over other sales reps. He treated me unfairly and sweetened up management. I unfortunately didn't stand a chance- I would suggest looking elsewhere. You won't find happiness here.
Management/Support is a joke