Nobody knows this business
Head Laborer (Former Employee) – West Allis, WI – November 27, 2018
In my time with this company, I've experienced NO training in the service OR installation process, the equipment being used was in poor and dangerous working order. The safety and well being of the workers is second to the "bottom line". The two managers are not trained in HOW to install the product themselves, but, yet expect the untrained employees to complete jobs they know nothing about!! When asked about how to finish a project, we are told to ask corporate how to do the final stage. Even the work vehicles are falling apart and NOT being taken care of through management, parts are missing on trucks, things are held together with rope, exhaust pipes are "clamped" with vise grips. Always the "promise" of a "future" and "writing your own ticket" with knowledge. Customers are totally ignored with their complaints, and the employees are told to contact them so the manager doesn't have to. The management team ONLY confronts the issue when they hear of the word, "lawsuit". The buck is always passed, and, noone takes responsibility for the poor mismanagement of this company. I've seen several customers request the presence of corporate managers because of the incompetence of the local ones. I can see why and how this market has failed time and time again, through the hiring of managers with quick mouths and empty promises. Good luck with trying to find a way to have your problems corrected in a timely manner, as, I've been in jobs that have existed since BEFORE i started working here.