Lead Customer Service Representative (Former Employee) – Silver Spring, MD – September 12, 2013
50-100 or more people a day. Had to learn to listen very carefully. The management was good and most coworkers were good too.. The hardest of my job was so many different cultures.. and the best part was leaning about all these cultures...Getting the chance to understand how people express themselves and to be able to assst them any way..
Manager (Current Employee) – Dallas, TX – July 19, 2018
Over the years, IT management quality has gone from decent to flat out bad. IT Senior leaderships do not have employees' back, blaming employees for all of their mistakes, firing people for insignificant reasons, very clicky. They expect everyone to always answer emails and phone calls regardless of where you are at or what time of the day/night it is. No training or proper career path. People are extremely unhappy and most are looking for jobs. 2/3 of IT people are now gone. The rest are looking for their way out. Do not apply to Greyhound IT jobs.
I loved working for Greyhound they have a great company and the people i work with was great. They train we on what I was to do and showed me the apps I was to use. The supervise I had new the job well and my knowledge off the work i was to do was right and they train me on different projects and he said i was a very hard worker and my attitude was always on my work and getting it out on time and if i could help someone else. Always ask me if i could stay late and he was grateful with my work and the company. We always had company outings once a year.
Commercial Sales Agent (Former Employee) – Springfield, MO – July 2, 2018
Dirty, dirty, dirty, and the place is filthy too!!!!! this place is straight up gross, they never clean and the place is falling apart. LOW PAY and the worst management ever!!!!!!!! do yourself a favor and don't work here!!!
Greyhound was a fast paced environment. Hardest part of the job was dealing with cases that someone was lost or couldn't afford to get home. I also didn't see much of an growth opportunity at Greyhound/
Fun getting to watch all walks of life come through the door each and every day.
Can be a fun place to work but also has it's drawbacks. I loved working for the aVegas Greyhound. The City Manager is an amazing man.
Driver Manager (Former Employee) – Salt Lake City, UT – June 26, 2018
I was recruited from another job by Greyhound and loved working for the manager at the Vegas Station. He was my mentor and now a really good friend. I was promoted two times while I worked there and was paid very well for the positions I worked
I thoroughly enjoyed working for this company. The opportunities were endless for me. I enjoyed being valued and heard to make improvement. Unfortunate due to merger my position was eliminated but it was a great journey.
Regional Vice President (Former Employee) – Chicago, IL – June 15, 2018
Positive, resilient, and energized. Educated and mentored me into the manager / person I have become. I would recommend this company, whether starting your career or looking for a change. Greyhound has high expectations, but constantly recognizes an employees efforts. Thank you for everything.
CUSTOMER SERVICE AGENT (Current Employee) – Washington, DC – June 8, 2018
There is a hostile work environment due to everyone looking out for themselves, only. None of the employees try to help each other, but are eager to insult or demean other employees who are not able to do their work at the same pace.
Motor coach Operator (Former Employee) – Cleveland, OH – June 1, 2018
So the typical day as a Greyhound operator was you get a two hour notice on when you are going to work. You have to be on call 15 hr out of 24. The equipment is less than workable and the general running of the company is lacking.
I will say that one of the good things about this company is that you are the boss of your particular bus, meaning if there is something about the bus or passengers on it that you don't like, you don't have to take it.
Very fast pace. I loved cooking so it was a great place fot me.
Cook (Former Employee) – Baltimore, MD – May 22, 2018
I liked the job. The hours got lower when the seasons changed which was one of the reasons I no longer work there. My coworkers were great and I was a grill cook as well as cashier. There was a certain time limit food needed to be prepared so it kept me on my toes.
Shift supervisor (Current Employee) – Chicago, IL – May 18, 2018
Manager in foodservice is very messy and unprofessional!sneaky and mischievous! Before she got there it was and ok place but the manager before her was bad also! To sum it up they really need to dig deeper when hiring management because they keep getting the bad ones who don't treat their workers right! Especially when they are doing there job!
Meeting new people the customers! Makes the day go by.