GROUP & PENSION ADMINISTRATORS Employee Reviews

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5.0
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Employee minded
Representative (Former Employee) –  Dallas, TXJune 4, 2019
GPA is very mindful of it's employee's, their health and their families. They offer incentives for wellness and healthy living. It was very slow paced, but they were mindful of employees not being over-worked.
Pros
Brought in fruit twice a week, Weight Watcher Program reimbursement, Gym on-site
Cons
Call center environment
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1.0
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Started out like a dream and over time because a living nightmare
Large Case Manager (Former Employee) –  Richardson, TXFebruary 18, 2019
When I first started this job, I felt as if I had hit the career jackpot. Overall I think that they started out wanting to do well. I can only speak for the healthwatch department. This department is mismanaged all the way to the top. Don’t even bother going to HR because nothing will ever be done. Don’t ask for help unless you agree with everything that they say.

The male manager (I forgot his name) is great to his staff and does his best.

Questionable business practices.

If you have any health problems at all do not work here because you will end up in debt.
Pros
Work from home
Cons
Micromanagement
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1.0
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Avoid Healthwatch
Healthwatch Specialist (Former Employee) –  Dallas, TXFebruary 15, 2019
Avoid the Healthwatch department at all costs. Poor management with ethically questionable business practices, which causes a toxic work environment. Perpetually understaffed due to high turnover rate. Extremely high stress, with a poor work/life balance. I've heard other departments within GPA are run much better, but I have no first-hand experience.
Pros
Some departments allow you to work from home
Cons
High stress, poor compensation, poor medical benefits
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4.0
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Funplace to work
Customer Service Representative (Former Employee) –  Houston, TXJuly 16, 2018
Typical day was answering phones and assisting customers.

Learned time management and different computer systems.

Management was Good and opened to employees suggestions.
Pros
Family oriented
Cons
Parking
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4.0
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Great place
Customer Service Representative (Former Employee) –  Dallas, TXMay 21, 2018
They are extremely family oriented and do whatever to make sure your personal life and work life and not in competition. They assist with finding resources and ensuring the overall health of their employees abd employee's families.
Pros
Family oriented, annual bonuses, on site nurse, Great pay . Have the option to work from jome after 90 days!!!!
Cons
Benefits based on medicare allowable, only have the option of HMO or FSA plans, No flexibility in work hours
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5.0
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First Job
Receptionist (Former Employee) –  Houston, TXMay 6, 2018
This was my first job. I gained a lot of office experience from this job. Since it was a small office we were all very close and everyone was friendly.
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4.0
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Great Company
Customer Service Representative (Former Employee) –  Dallas, TXMarch 2, 2017
Loved working here. The company truly appreciates it's employees and shows them. The CEO works in the same building and has an open door policy. They're a little old school on dress code, but the negatives are most certainly overcast by the positives of this company!
Pros
They do whatever they can to help no matter what
Cons
Micromanagement
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3.0
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You felt you have job security
ADMINISTRATIVE ASSISTANT (Former Employee) –  Dallas, TXApril 21, 2015
GPA gave you a feeling of security within the work force unlike many jobs nowadays. It is a company that you can spend many years at instead of a couple then you're having to search for something new.

The hardest part of the job was dealing with negative, bitter co-workers. They spent time gossiping and lying about their co-workers providing a hostile work environment. Despite HR stating they tended to the issues, it was still rampant.

It was enjoyable that everything was neat and organized. Things were done in a timely manner and never a feeling of being rushed.
Pros
bonuses, raises, flexible hours, no micro management, they provided free fruit for healthy living
Cons
Gossiping, bitter and negative co-workers that can make your work difficult
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3.0
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Friendly people to work with.
Customer Service Supervisor (Former Employee) –  Richardson, TXJanuary 5, 2015
Answered incoming calls from providers and members.
Learned how to proof plan documents and read the plans.
Management and co-workers were great.
Hardest part of the job was leaving.
The most enjoyable part was helping people that didn't understand how insurance worked.
Pros
like family
Cons
driving distance
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Overall rating

3.3
Based on 10 reviews
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Ratings by category

3.6Work/Life Balance
3.8Compensation/Benefits
3.0Job Security/Advancement
3.2Management
3.6Culture

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