std and ltd claims
Short Term, Long Term, and State claims specialist (Former Employee) – Bethlehem, PA – June 30, 2018
Analyzed and tested the accuracy of reports created to ensure high quality information is provided
Documented processes, conducted training and provided technical support to database users
Collaborated with various departments to develop and support data reporting needs
Investigated insurance claims, detecting coding errors, and verifying medical coverage
Resolved problems and responded to inquiries regarding rules, regulations, policies and procedures, and department services.