Work wellbeing score is 57 out of 100
2.7 out of 5 stars.
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Gubagoo Careers and Employment

Work wellbeing

Results based on 182 responses to Indeed's work wellbeing survey.
Work wellbeing score is Low, 57 out of 100

Happiness

How enjoyable people find their day-to-day life at work
Low

Purpose

How meaningful people find their work
Low

Satisfaction

How content people feel with the way things are at work
Low

Stress-free

How manageable people find their work stress
Low

About the company

  • CEO
    Brad Title
    49%
    approve of Brad Title's performance
  • Founded
    2012
  • Company size
    201 to 500
  • Revenue
    $1M to $5M (USD)
  • Industry
  • Headquarters
    4800 T-Rex Ave #350, ...
  • Link
    Gubagoo website

Gubagoo is the leading provider of conversational commerce and retail solutions for both automotive dealerships and OEMs. Partnered with more than 6,500 dealerships worldwide, and over 90% of the top 150 dealer groups in America are using Gubagoo’s omni-channel communication platform to take their customer experience to the next level. With a mission to provide a smarter, more cost-effective alternative to the old lead generation model, Gubagoo is the first dealership website solution that succ...

Gubagoo is the leading provider of conversational commerce and retail solutions for both automotive dealerships and OEMs. Partnered with more than 6,500 dealerships worldwide, and over 90% of the top 150 dealer groups in America are using Gubagoo’s omni-channel communication platform to take their customer experience to the next level. With a mission to provide a smarter, more cost-effective alternative to the old lead generation model, Gubagoo is the first dealership website solution that successfully makes anonymous traffic identifiable, and converts the 95% of dealer site traffic that traditionally defects. Our messaging platform instantly connects consumers to dealerships through live chat, text, video, Facebook Messenger, and other digital messaging channels, converting high quality leads, appointments, and sales for dealerships.

Gubagoo's Virtual Retailing platform provides an end-to-end buying experience on dealership websites. Customers are able to buy a car online with real-time support from dealership personnel, and have the vehicle delivered at the dealership or to their door. The company has offices in Boca Raton and Daytona Beach, Florida, and operates in the United States, Canada, the U.K., Mexico, and Australia.

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Salaries

Salary estimated from 113 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 196 reviews and is evolving.

2.69 out of 5 stars.20193.27 out of 5 stars.20201.97 out of 5 stars.20212.14 out of 5 stars.20222.32 out of 5 stars.2023

Reviews

Customer Service Representative in Dayton, OH
on October 21, 2023
The trainers only give you basic information about the chats once your are in "production" you will be micromanaged on everything. While in in training , the trainers try to emphasize on growth and new opportunities within the company , but there are no chances in growth with this company. If you do not meet there unrealistic metrics then, you have to be monitored on camera like a child. You ha...
Live Chat Agent in Remote
on November 29, 2023
Only offered $12 an hour.Must handle 3 chats simultaneously consistently throughout entire shift so no downtime at all. Wording must be 100% down to the extreme detail in order to pass training.Unable to assist customers since all chats refer customers to visit car dealership/make appointments to go to dealer.During training, it was mandatory to stay on camera for the full duration of the shif...
Chat Specialist in Daytona Beach, FL
on October 29, 2023
Great company, flexible hours, great job for students in college that are jumping into the world. They also have other locations around the US. Relatively easy job. Benfits as well.
Chat Specialist in Houston, TX
on October 11, 2023
Worst Job I ever had I wouldn’t recommend a dog for this place it’s giving very much stepford wives energy and imagine being grown asf and having to ask to use the restroom only to be ignored or sent home early for not wanting to hold it. The only time I enjoyed this job was week one and 3 training this job is not worth the pay or time all the micromanagement the grading and the constant nagging...
Account Manager in Remote
on September 28, 2023
Cold calling for nothing. Too many changes in CSMs so clients get annoyed. Too many accounts and changes . Glitchy internal software and ticketing system

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Questions and answers

People have asked 57 questions about working at Gubagoo. See the answers, explore popular topics and discover unique insights from Gubagoo employees.

Popular questions

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  • Hiring Process
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  • Benefits
  • Work from Home
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  • Training
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  • CEO
  • Drug Test
  • Hiring Age
  • Company Future
  • Dental benefits

Interview insights

Insights from 78 Indeed users who have interviewed with Gubagoo within the last 5 years.

Average experience
Interview is easy
Process takes about a day or two

Interview Questions

There was a typing test, a vehicle search evaluation, and questions regarding customer service/problem solving experience but those things are covered in the email before the interview

There was a typing test, a veh...

Shared on November 1, 2022

They asked about my English grades, whether or not I knew anything about cars, and how fast I could type.

They asked about my English gr...

Shared on March 18, 2020

"What grades did you get in English?" "Do you know how to use a computer?" "What do you know about cars?" "How fast can you type?"

"What grades did you get in En...

Shared on January 18, 2018

Common questions about Gubagoo

Working at Gubagoo

  • Operator2.2 out of 5 stars.
  • Account Manager4.0 out of 5 stars.
  • Customer Success Manager4.2 out of 5 stars.
  • Support Specialist2.5 out of 5 stars.

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